Rolando Hernandez

Current

Knowledge Engineer at Visible Knowledge
CEO & Enterprise Rules Architect at BIZRULES

Past

Business Process Redesign Consultant at Cunard Cruise Lines (Carnival Cruise)
Business Analyst (Consultant) at Royal Caribbean Cruises Ltd
Project Manager (Consultant) at Burger King

Knowledge Engineer at Mobil
Knowledge Engineer at ExxonMobil

see less...

2 more...

Education

University of Miami
University of Miami

Recommended

2 people have recommended Rolando

Connections

193 connections

Industry

Information Technology and Services

Websites

Rolando Hernandez’s Summary

A thought leader in business rules management and knowledge management, Rolando founded BIZRULES in 1995 to help companies manage and digitize rules, processes, knowledge, and decisioning. He has led and contributed to strategic digitization projects for Mobil, Pepsi, a large mfg firm, IBM, EDS, BK, RCCL, Cunard, and CSX.

Rolando’s expertise is in eliciting, documenting and digitizing knowledge, business rules, and business requirements from Subject Matter Experts (SMEs) so it can be deployed using BPM and BRE/BRMS technologies.

By automating the Knowledge Supply Chain, Rolando and his firm BIZRULES helps companies:
• prevent business mistakes
• reduce time to market
• improve quality
• ensure regulatory and statutory compliance (SOX)

BIZRULES is a business and technology consulting firm specializing in:
• Business Proces Redesign
• Business Process Management
• Business Rules Management
• Knowledge Management

Rolando Hernandez’s Specialties:

management consulting, information technology and services, enterprise architecture, business rules harveting, rules modeling, process modeling, knowledge acquisition, knowledge representation, knowledge engineering

Rolando Hernandez’s Experience

Knowledge Engineer

Visible Knowledge

(Privately Held; Management Consulting industry)

February 2008 — Present (9 months)

Visible Knowledge LLC, a BIZRULES company, helps organizations retain knowledge and prevent brain drain.

See http://www.VisibleKnowledge.com for more information.
CEO & Enterprise Rules Architect

BIZRULES

(Privately Held; Information Technology and Services industry)

September 1995 — Present (13 years 2 months)

Currently, Rolando is assisting Fortune 500 firms to document and automate their rules for Global Statutory Compliance (including SOX Sarbanes-Oxley) using business process and business rules technology.

His clients include IBM, EDS, Royal Caribbean Cruise Lines (RCCL), Cunard Cruise Lines, Burger King (BK), CSX, and a large manufacturing company

Recently, Rolando was IBM’s Business Rules SME on the largest business systems modernization plan in history, the $10 billion 15-year IRS PRIME Business Systems Modernization Project.

After founding BIZRULES in 1995, Rolando helped automate the Disability Benefit Eligibility & Entitlement business rules for Canada’s $400M Social Security Business Systems Modernization Project, known as ISPR (Income Security Programs Redesign).
Business Process Redesign Consultant

Cunard Cruise Lines (Carnival Cruise)

(Information Technology and Services industry)

2004 — 2004 (less than a year)
Business Analyst (Consultant)

Royal Caribbean Cruises Ltd

(Public Company; 10,001 or more employees; rcl; Management Consulting industry)

January 1998 — December 2000 (3 years)

• Business Area Analysis, Sales IT Dept. Developed business requirements and technical specifications for RCCL's Sales Dept. Translated business requirements into technical requirements.

• Gap Analysis of RCCL's Encore Shipboard Property Management System vs. Fidelio pkg. Evaluated buy/build cost-benefit analysis of vendor package to replace legacy system. Compared these strategic systems from an operational and technical perspective.

• Documented RCCL business processes and business rules to define business requirements. Identified all Gaps.

• Helped develop the e-Commerce websites RCCL.com and CelebrityCruises.com. Member of the Vacation Planner QA team responsible for testing the Cruise Reservation System

• Wrote test plans and automated testing scripts. Became the IT expert on the Content Management System. Used Segue Software SilkRadar Defect Tracking Tool & Interwoven TeamSite CMS.
Project Manager (Consultant)

Burger King

(Public Company; 10,001 or more employees; Restaurants industry)

1994 — 1996 (2 years)

Helped manage one of the first offshore IT development projects by a major U.S. Corporation

Led development of BURGER KING’s Balanced Scorecard System / Sales Force Automation System, The RoadRunner EIS. This sytem helped six Regional VPs and 400 field Managers track Sales and A/R for 6,000 Burger King stores nationwide.
Knowledge Engineer

Mobil

(Public Company; 10,001 or more employees; Management Consulting industry)

June 1988 — June 1994 (6 years 1 month)

Helped design and build Mobil Oil’s Global Lube Knowledge Management Strategy and Global Expert System Strategy. These initiatives transformed knowledge and business rules from Mobil’s top Subject Matter Experts into digital knowledge bases and expert systems. These tangible electronic assets retained corporate knowledge, enabled knowledge transfer, and helped sales engineers make expert-level decisions.
Knowledge Engineer

ExxonMobil

(Public Company; 10,001 or more employees; XOM; Oil & Energy industry)

June 1988 — June 1994 (6 years 1 month)

Worked at Mobil Oil (see above). Added ExxonMobil here to help co-workers find me.

Rolando Hernandez’s Education

University of Miami

M.S., Artificial Intelligence, January 1987 — June 1988
University of Miami

B.S., Systems Analysis, August 1983 — December 1986

Additional Information

Rolando Hernandez’s Websites:

Rolando Hernandez’s Interests:

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