Roland Hesz

Owner/CEO at Palmtree Software Development Ltd.

Hungary

Current
Past
  • Business Analyst (Contractor) at MSCI Barra
  • Business Analyst (Contractor) at Megatrend Infromatikai Zrt.
  • Business Analyst at EuroMACC Ltd.
  • Software designer at EuroMACC Ltd.
  • Delphi Developer at Inforatio Solutions Ltd.
  • Junior Developer at Inforatio Solutions Ltd.
  • Technical analyst at TCT Hungary Ltd.
Education
  • Gábor Dénes Főiskola
Connections
138 connections
Industry
Information Technology and Services
Websites

Roland Hesz’s Summary

I have participated in several projects both in Hungary and abroad - notably Poland and Bulgaria - in several business domains, transportation, logistics, telecommunication and lately with water utility services, as a developer and business analyst.
I always aim for lasting, long term solutions to the problems presented, preferring solutions that makes the user experience more comfortable.

Roland Hesz’s Specialties:

Billing, rating, invoicing , CRM systems, UML based software designs, BA, business analyst, telecommunications, Delphi, Java, transportation/logistics, requirements elicitation


Roland Hesz’s Experience

  • Owner/CEO

    Palmtree Software Development Llc.

    (Privately Held; Information Technology and Services industry)

    May 2009Present (7 months)

    Providing business analyst and software developer services for small and mid-sized companies.

    Key projects

    Responsible for requirement elicitation, database and domain level design, creating functional specifications and system design for a newly implemented IT system for a Hungarian financial and insurance brokerage company, concentrating on the commission calculation and management and related modules as a business analyst.

  • Project Leader

    yazix.com

    (Internet industry)

    February 2009Present (10 months)

    Co-ordinating the development efforts of a new, web based P2P translation tool service start-up.

  • Business Analyst (Contractor)

    MSCI Barra

    (Public Company; 501-1000 employees; MS; Financial Services industry)

    August 2008November 2008 (4 months)

    Business analyst at Corp-IT, working in the company separation project, with MSCI's business units and service providers in 15 countries around the world. Organizing and coordinating sub-projects, communicating with business unit leaders and service providers.

  • Business Analyst (Contractor)

    Megatrend Infromatikai Zrt.

    (Information Technology and Services industry)

    July 2008August 2008 (2 months)

    Responsible for requirements elicitation for the introduction of a new ERP system at a company managing a country wide, tax-free employee benefits programme.
    Area of responsibility is the Controlling, Document Management, Sales and CRM parts of the system.
    Leading requirement gathering interviews with the client, offering solutions based on the newly discovered requirements.

  • Business Analyst

    EuroMACC Ltd.

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    June 2007June 2008 (1 year 1 month)

    Responsible for creating software and database design. Manage development process including scheduling tasks and resources for developers, estimating resource usage and task duration and providing oversight of developers’ progress. Create, analyse and document functional requirements and specifications that align with business requirements.

    Introduced and modified Telecommunication Billing and CRM system
    to a Poland company including migration. New system integrated
    Billing and CRM saving them time and money.

    Led development of brand new bank payment functionality for client.
    Overcame client’s initial reluctance to provide sensitive data, which
    caused development delays. Project delivered on time.

    Introduced Telecommunication Billing and CRM system to a new
    Hungarian company. Integrated solution replaced company’s old
    system offering Telco rating and billing with CRM, trouble ticketing and
    workflow management.

  • Software designer

    EuroMACC Ltd.

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    May 2006May 2007 (1 year 1 month)

    Contributed to introduction of a new product to Bulgarian market as junior business analyst and software designer. Modified many of the previous system’s functions and implemented new functionalities including consumption estimation, water-meter reading, and address management. Implemented for a brand new business domain, for a foreign country with yet unknown financial regulations.

    System capable of handling pre-paid and post-paid functionalities for
    small and mid-sized telecommunication companies providing
    land-line phone services, VOIP, Pay-per View, Triple Pay and Internet.
    System rates and invoices over 50 million CDRs a month for one
    customer.

    Product developed and maintained by a team of 6 developers and
    served several companies all averaging 1000-5000 customers and
    10-50 users in several countries, including Hungary, Poland and the
    Netherlands.

  • Delphi Developer

    Inforatio Solutions Ltd.

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    May 2005April 2006 (1 year )

    Played a significant role in company turnaround efforts by contributing ideas on process and service improvement. Established record of excellence, performed duties on time, and often in advance of time expectations.
    Key projects and highlights included:

    Designed and developed functional and financial modules for a
    logistics and transportation management solution with complex
    pricing, planning and optimisation and front office process.

    Developed and introduced the system to Hungary's largest
    International Transportation and Logistics company, the development
    involved 9 developers and served 200-300 end users after deploying.

    Customized and introduced the system to several Hungarian
    transportation companies.

    Developed the SAP communication for the system during a
    customization project.

  • Junior Developer

    Inforatio Solutions Ltd.

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    February 2004April 2005 (1 year 3 months)

    Played a significant role in company turnaround efforts by contributing ideas on process and service improvement. Established record of excellence, performed duties on time, and often in advance of time expectations.
    Key projects and highlights included:

    Designed and developed functional and financial modules for a
    logistics and transportation management solution with complex
    pricing, planning and optimisation and front office process.

    Designed and developed an outer system communication server
    with communication interfaces in a Delphi6 environment.

    Developed and introduced the system to Hungary's largest
    International Transportation and Logistics company, the
    development involved 9 developers and served 200-300 end users
    after deploying.

    Customized and introduced the system to several Hungarian
    transportation companies.

  • Technical analyst

    TCT Hungary Ltd.

    (Information Technology and Services industry)

    June 2001April 2002 (11 months)

    Technical analyst
    Designed and implemented system configuration management
    applications.

    Designed help desk side customer account management
    applications.

    Created database designs for a split-based help desk operator
    application.
    · Wrote and maintained technical documentation.


Additional Information

Roland Hesz’s Websites:

Roland Hesz’s Interests:

software development practices, social media, photography, hiking, history, books, music


Roland Hesz’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Roland Hesz’s full profile:

  • See who you and Roland Hesz know in common
  • Get introduced to Roland Hesz
  • Contact Roland Hesz directly

View Full Profile