Roger Pilney

Roger Pilney

Community Relations Manager at Sony Online Entertainment

Austin, Texas Area

Current
Past
  • National Accounts Manager at EuroSoft Inc
  • Consulting Partner at Tri-Focus LLC
  • Operations Manager at GeoLogics

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4 more...

Education
  • Training Programs
  • Crestcom International
  • Morgan Consulting Group
  • AIRS
  • Dallas Training and Consulting Services
  • Romac Int. Way2
  • Anthony "Tony" Byrne Consulting
  • Compumaster
  • Dallas Training and Consulting Services
  • Morgan Consulting Group
  • Vtel Training Camp

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8 more...

Recommended
Roger has 45 recommendations 45 people have recommended Roger
Connections
500+ connections
Industry
Computer Games
Websites

Roger Pilney’s Summary

[LION / MyLink500 / TopLinked]

twitter.com/rpilney


Whether you think you can or you think you can't you're right.

-Henry Ford


Roger W. Pilney
RPilney@dbt-inc.com


"There is a principle which is a bar against all information, which is proof against all arguments and which cannot fail to keep a man in everlasting ignorance – that principle is contempt prior to investigation."


-Herbert Spencer

Roger Pilney’s Specialties:

In the recruiting capacity I founded an organization that is literally in the business of isolating and evaluating talent that is in the top 20% of their field.

In Community Management:

Competencies:

Results Orientation
Create Member Loyalty
Manage Conflict
Coach and Develop Others
Make Sound Decisions
Foster Open Communication
Manage and Improve Processes

Roger Pilney’s Experience

  • Community Relations Manager

    Sony Online Entertainment

    (Public Company; SNE; Computer Games industry)

    May 2009 — Present (3 months)

    # Act as a liaison between the community and development by passing key feedback to the development team and keeping the community apprised of game developments and features.
    # Assist in coordinating the development and publishing of newsletters, articles, and other forms of regular communication to the community.
    # Partner with Marketing, Public Relations, Customer Service, Development, and other partners to develop and coordinate messaging plans and other community relations initiatives such as contests, promotions, and special events.
    # Assist with the creation of regular reports on the top community trends, community health, etc.
    # Represent the company and product in a positive manner.
    # Assist with development and publishing needs for other products as necessary.

  • Founder

    Deep Blue Technologies

    (Staffing and Recruiting industry)

    January 2006 — Present (3 years 7 months)

    I work with Deep Blue Technologies in development of a business methodology which creates solutions for 3 verticals within their company client base. In addition, I manage the social networking efforts as their Chief Networking Officer. I am responsible for management of new client development and client retention at all levels. I also manage the Recruitment Team and Account Managers. Deep Blue Technology specializes in HCM (Human Capital Management) consulting, Recruiting, and Contract IT Staff Augmentation. DBT utilizes these methods for development and retention of key relationships. In addition to these responsibilities I assist them in creating strategies for new verticals and methods in which to engage in these market spaces.

  • Community Manager / Founder

    LRS-HQ.com (Game organization)

    (Privately Held; Information Technology and Services industry)

    January 2005 — Present (4 years 7 months)

    Community Manager for NovaLogic Activision titled games (FPSMOG) Responsible for Web Content, Customer Relations, Public Relations, PR Contacts, Game Market Knowledge, Customer Base, Gaming Community Access, Anime Community Access, Graphic Artist Community Access, Organization Contacts, Crowd Control, Competitive Intelligence, Consultancy, Organization Management, Researcher, Analyst, Vendor Management, and website management for 2 to 3 sites at any one time.

  • National Accounts Manager

    EuroSoft Inc

    (Privately Held; 51-200 employees; Staffing and Recruiting industry)

    July 2003 — January 2006 (2 years 7 months)

    Technical recruiting / Headhunter / Client Development with client companies from Fortune 100 to startups around the country. Created training, process and new teams. I helped to name, brand and build a new division for them as well.

  • Consulting Partner

    Tri-Focus LLC

    (Privately Held; 1-10 employees; Information Technology and Services industry)

    April 2002 — July 2003 (1 year 4 months)

    Managed and designed Human Capital Management methodologies as part of their main product offering. Largest project consisted of being placed onsite with Harte-Hanks Inc. for their USPS account. I was to create training and coaching curriculum, retrain staff, recruit new staff, organize useable current sales programs, motivate, redo incentive plans and bonus structures, as well as manage the sales team for their largest client. Managed daily sales goals, increased shipping percentage averages to 90% or higher, created award programs, created a client list that grossed over 7000 sales for over 1.5 million dollars in 3.5 months. Created database improvement ideas, monitoring guidelines, evaluation process for sales reps and Assistant Sales Managers. The sales team had 3 assistant sales managers and 75-80 sales staff reporting to me. Monthly sales goals of $1 million plus per month were surpassed each month.

  • Operations Manager

    GeoLogics

    (Privately Held; 501-1000 employees; Information Technology and Services industry)

    September 2001 — September 2002 (1 year 1 month)

    Over 90% of all my business was “in the field” business with intense focus on client relationship building and retention for long-term business goals and therefore high profitability.I created two new divisions for recruitment (Finance & Accounting and Biotech/Clinical) as well as marketing literature (brochures, standardized response letters, trade show formats, company white papers, etc), company wide power point presentations for the sales team nationally, training programs for sales and recruitment staff, recruitment methodology standards, work flow for processing of candidates/ bid opportunities/ and project staffing. Created format to distinguish our company from the hundreds of others that bid on State of Texas contracts and kept it to DIR standards. Created employment verification standards, forms, reference check materials, lead generation methods, and a process to track and prepare the highest quality bid for projects.

  • Senior Account Executive

    TEAM Development

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    March 2001 — September 2001 (7 months)

    I was asked to join TEAM Development (Previous client of over 3 years) to establish new areas of business, create an external virtual workforce, and a bench of consultants to perform onsite projects verses internal projects. I recruited and trained an internal recruiter. At that time training curriculum was developed including written, computer and video training. There was not a training program in place until that time. Implemented new marketing strategies, information sources, and helped to circulate the TEAM name by mass marketing efforts, email and phone campaigns and implementing mandatory industry function attendance. TEAM'S expertise aided in the successful introduction of many new products; including large-scale applications, drivers, firmware, modems, and memory modules.

  • Senior Account Manager

    Romac International / Kforce

    (Public Company; 5001-10,000 employees; KFRC; Staffing and Recruiting industry)

    June 1998 — November 2000 (2 years 6 months)

    I worked as a key member of our award winning staff aug team. First one hired for the austin office. One of the top producing employees while I was there in my region. Was flown to Florida for a week to be a part of the awards given to top producers. One of the craziest and rewarding times of my life. I was put through some of the best training I have ever seen. Each time I broke another level of performance I gained advanced training. To this day I enjoy some great relationships I gained from this position both from clients to people that worked with me.

    Technical recruiting / Headhunter / Client Development with client companies from Fortune 100 to startups around the country.

  • Account Manager

    RHIC (Robert Half)

    (Public Company; 1001-5000 employees; RHI; Staffing and Recruiting industry)

    December 1997 — June 1998 (7 months)

    Maintained highest level of open business for my territory. My responsibilities included developing new business opportunities and relationships with my chosen top 50 target companies for the Austin Texas Territory of Robert Half International Consulting. I had an annual quota of $1.6 million dollars Gross Sales. I was responsible for full territory management for my selected area. Part of my positions was to do cold calling, presentations, public speaking, executing marketing programs, negotiating contracts and closing business. Additional responsibilities included trade show participation, recruiting events and career fairs for high tech corporations and the general public. I was assigned existing clients to insure customer satisfaction and to help retain business. The Majority of all my business was “in the field” business with intense focus on client relationship and retention for long-term business goals and high profitability.

  • Sales Executive

    Harte Hanks

    (Public Company; 5001-10,000 employees; HHS; Information Technology and Services industry)

    April 1996 — November 1997 (1 year 8 months)

    I achieved the highest level of productivity within the entire division. I created a database from information on the Internet saving the company money. I was chosen to lead the Sales Force/ Field Force lead generation program. This sales/ lead project partnered Texas Instruments with Microsoft, Semantic ACT, Brock Software, and Telemagic Inc. with focus on the Law enforcement and Education sectors. Due to the success of this project I was asked by Business to Business Magazine, Ben J, Denomme, Business to Business Marketing to write a commentary on technology and the laptop/ notebook computer industry. Pure Atria – Pure Soft Project. This project was done in the evening so that we could reach our target market in Australia. I developed data sheets, project outlines, scripts for the sales team, and a company profile of our client.

Roger Pilney’s Education

  • Training Programs

    Training list , Head Hunting / Recruitment / Business Development , 1997 — 2007

    • Designed Marketing Strategies for Region that helped me to achieve top tier in performers for region.
    • Designed, Trained and Implemented new recruiting techniques for our Region. Taught course to VP’s via conference call training.
    • Wrote 3 white papers for Romac International/ Kforce.com regarding sales and recruiting strategies that were distributed nationally.

    Activities and Societies:
    • Completed Resume Dynamics & Recruiting by the Numbers Training Certification.
    • Completed I.T. Infrastructure Certification Training program.
    • Completed the OZ Training program for Sales and Recruiting Professionals.
    • Received 3 awards for achieving 300% plus above quota while with Romac International/ Kforce.com

  • Crestcom International

    Certification , Bullet Proof® Manager training , 2005 — 2005

    Crestcom training is a unique combination of live and video instruction. The Crestcom video faculty features many of the world’s most highly respected business authorities such as Zig Ziglar, Lisa Ford, and Dr. Jim Hennig.

    Crestcom programs emphasize involvement, participation, team work … and leadership development. They represent an innovative departure from traditional training methodology. This program is completed over a 12 month period in a classroom setting.

  • Morgan Consulting Group

    Certified , Head Hunting / Recruitment , 2003 — 2003

    "Morganite" since 1998

    Activities and Societies:
    RECRUITER MARATHON
    CLIENT DEVELOPMENT MARATHON
    SR. RECRUITER TUNE-UP
    Advanced Sales / Recruiter Training

  • AIRS

    AIRS Trained , Internet Sourcing , 1999 — 1999

    AIRS is the only organization in the world dedicated to monitoring and researching the Web with the goal of developing the next generation of sourcing training and technologies.

  • Dallas Training and Consulting Services

    Certification , Resume Dynamics , 1999 — 1999

  • Romac Int. Way2

    "Way2" Certified , Advanced Client Development , 1999 — 1999

    Training topics included Ethical Business Practices, Candidate Retention Solutions, Marketing, Client Relationship Building, Client Retention, Time Management Training, Reference Checking Guidelines, Interview Skills Training

    Activities and Societies:
    Certified in Romac's advanced client development methodologies. Advanced training only given to "top performers" in the organization.

  • Anthony "Tony" Byrne Consulting

    Certificate , Head Hunting / Recruitment / Business Development , 1998 — 1998

    Activities and Societies:
    Training “30 Steps To Making A Placement”
    Training “How to become a 500K Biller”

  • Compumaster

    Certified , Network Fundamentals , 1998 — 1998

    Activities and Societies:
    Network Fundamentals. Topics studied ranged from networking essentials, common topologies, Network Operating Systems (NOSs), common LAN Protocols, cabling and connection options, bridges and routers, to Network Interface Cards (NICs) and client software.

  • Dallas Training and Consulting Services

    Certification , IT Infrastructure / Organizational Training , 1998 — 1998

  • Morgan Consulting Group

    Certified , Head Hunting / Recruitment , 1998 — 1998

    "Morganite" since 1998

    Activities and Societies:
    NEW RECRUITER START UP
    RECRUITER MARATHON
    CLIENT DEVELOPMENT MARATHON
    SR. RECRUITER TUNE-UP
    Advanced Sales / Recruiter Training

  • Vtel Training Camp

    Certification , Video Conference Technology , 1997 — 1997

Additional Information

Roger Pilney’s Websites:

Roger Pilney’s Interests:

my kids, gaming, fishing, cars, the gun range, traveling, learning new things and helping others.

Roger Pilney’s Groups:

Former VP of the Texas Recruiters Assoc.
ERE Exchange
Recruiter's Roundtable
Austin Technology Council
The Greater Austin Chamber of Commerce
Austin Software Council
BNI Group
LinkedinIT
CyberSleuthing LinkedIn
AustinJUG
LinkedinRecruiting
Linkedin Contractors
Linkedin Consultants
LinkedinSales
Morganite's (Morgan Method Trained)
Young Execs of Austin
Linkedin Power Forum
LinkedInterims
Open Healthcare
LinkedinExecutives
Wireless Factors
LinkedinHR
LinkedinVentureCapital
LION Member
TopLinked
Linkedin Start Ups
LinkedinGuRu
LinkedinFinancial group
LinkedinDallas group
LinkedinE-Commerce group
TheLinkedinJobSeeker group
LinkedinUserInterface
LinkedinTexas
LinkedinPartners
Austin Texas Acura Owners Group

  •    Blue: The DallasBlue Business Network (25,000+ members)
  •    Human Capital Institute
  •    Women in Games International
  •    The Media Group - Production, Exhibition, Broadcast and 3D
  •    Austin High-Tech
  •    LION™ Worn with Pride! [Choose wisely ... ] < BEWARE OF COUNTERFEITS >
  •    Software Testing - ISTQB/ISEB
  •    Morganite's
  •    Semiconductor Professional's Group
  •    ERE.net
  •    Project Management Link
  •    OpenNetworker.com
  •    DotNetNuke Community
  •    AgileAustin
  •    GamesProducers
  •    Association of Virtual Worlds
  •    SHRM (Society for Human Resource Management) UV SHRM Networking Tool
  •    Enterprise Software Community
  •    Open Source Developers
  •    Entertainment Consumers Association (ECA)
  •    TopLinked.com (Open Networkers)
  •    ASUG - Americas SAP UserGroup
  •    Linked .NET Users Group (LIDNUG)
  •    .Net Professionals
  •    Geek Austin
  •    GroupLinked.com
  •    Twitter
  •    Texas Recruiters Association
  •    Game Developers
  •    New Media, Social Media, and Social Networking Participants
  •    InvitesWelcome.com (Open Networkers)
  •    Social Media Today
  •    Trained by Peter Leffkowitz
  •    Agile Project Management Group
  •    Game Developers Conference®
  •    Agile
  •    SAP ERP Consultants
  •    LION500.com (Open Networkers)
  •    RecruitingBlogs.com Group
  •    Morgan Trained Recruiters
  •    MMORPG
  •    MASSIVE ONLINE GAMER Group
  •    Inside EA: (Electronic Arts) People, Games & Opportunities
  •    Community-Management
  •    MMO Fansite Staff
  •    Online Community Manager
  •    VIDEOGAME BIZ DEV
  •    MMO/Games Community Management

Roger Pilney’s Honors:

I have many awards from my employers over the years. I even have one from the United States Postal Service for helping redo their sales programs as a consultant to them. If you really want to know all my awards then I can send you a list but I don't think it matters all that much. It's what I do each day that counts the most.

Roger Pilney’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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