
Director, Digital Media at Citadel Interactive, San Francisco
San Francisco Bay Area

Director, Digital Media at Citadel Interactive, San Francisco
San Francisco Bay Area
I lead digital initiatives for a group of radio stations, including San Francisco's legendary KGO, where I have doubled digital revenue in each of my first two years.
My passion is moving radio into the digital space, with a focus on driving ratings and revenue (and preserving and building asset value) by migrating strong local brands, unique content, listener relationships, community involvement, and marketing capabilities onto the Internet and wireless platforms. The Internet gives radio an amazing opportunity to interact with listeners and advertisers, and transform data into actionable insights.
I've been leading the radio industry in this direction since the early '90s, when I built radio's first website and email database marketing program, for KKSF, and founded one of the first streaming providers.
As an industry, we radio people are still only getting our feet wet in the digital space. We have a LOT to learn. Meanwhile, our listeners and advertisers are moving there, quickly (or already living there.) Therein lies both a threat and a tremendous opportunity for radio. It's a big challenge. And I am continuing to lead the charge.
• Creative Leadership
• Convergence marketing solutions
• Comprehensive Strategies
• Mentoring and Coaching
• Accomplished Spokesperson
• Problem Solving
• Web Design/Development
• Photoshop/Illustrator
• Writing and editing compelling, effective copy
• Streaming Media and Ad Insertion
• Radio Programming
(Online Media industry)
April 2007 — Present (2 years 8 months)
Senior regional executive responsible for all digital initiatives at KGO and KSFO radio, San Francisco, and the Raiders Radio Network, including web, streaming, mobile marketing, and email marketing.
Doubled digital revenue from 2007-2008, and from 2008-2009.
(Online Media industry)
January 2004 — Present (5 years 11 months)
(Online Media industry)
January 1993 — Present (16 years 11 months)
(Privately Held; Broadcast Media industry)
January 2000 — February 2007 (7 years 2 months)
Key architect of Bonneville's national digital strategy.
Senior marketing strategist for Bonneville's cluster of San Francisco radio properties, including top-rated KOIT and classical KDFC.
Also led digital initiatives for Bonneville's SF operations, including websites, streaming, mobile marketing, relationship marketing, HD2 programming, podcasting, blogs, social media. Consistently exceeded interactive revenue goals.
Created and executed interactive integrated marketing programs to create revenue by driving advertiser results. Drove ratings and revenue growth by developing compelling, relevant interactive content to boost brand engagement.
Key Achievements:
- Designed and executed development of award-winning Web sites and email newsletters for 3 radio properties, successfully enhancing revenue and ratings.
- Built three distinctive HD2 digital radio channels.
- Selected to represent radio broadcasters as expert witness at 2006 CARP streaming royalty hearings.
(Public Company; 501-1000 employees; Broadcast Media industry)
January 1999 — December 1999 (1 year )
(Broadcast Media industry)
1990 — December 1999 (9 years )
Leveraged experience with Internet to expand market opportunities and branded interaction with listeners. Managed marketing initiatives and programs including direct-mail, fax, telemarketing and outdoor campaigns. Directed daily programming management and managed hiring and talent-coaching.
Key Achievements:
- Conceptualized and built nation’s first commercial radio-station Web site, KKSF.com
- Launched industry’s first email marketing campaign (KKSF Internotes), dramatically impacting both marketing efforts and industry direction.
- Pioneered online radio (KKSF was among the first radio stations to stream programming on the Internet)
- Key player in station’s growth into consistent top-5 25-54 station, leading initiatives to drive some of organization’s highest-ever ratings.
(Privately Held; 1-10 employees; Online Media industry)
March 1993 — April 1997 (4 years 2 months)
Pioneering streaming media, webcasting , Internet marketing, and terrestrial radio consultancy. Clients including Chancellor Media, AM/FM, Whole Earth Networks, Brown Broadcasting, Santa Clara based Fortune 100 Semiconductor company, and Bonneville International Corp.This company was sold to Mark Cuban's AudioNet in 1997, and the client base was inherited by Brandhound/Lark Media.
(Privately Held; 11-50 employees; Broadcast Media industry)
April 1988 — June 1990 (2 years 3 months)
Worked with General Manager and owner to build this docket 8090 drop-in FM startup serving Mount Snow resort region from a construction permit into a profitable, fully staffed Smooth Jazz property. Commanded the highest spot rates in the region, supported by the major-market professionalism of our product. The accomplishment led directly to my position (and nine-year tenure) at San Francisco's pioneering Smooth Jazz station, KKSF.
(Privately Held; 11-50 employees; Broadcast Media industry)
January 1987 — April 1988 (1 year 4 months)
(Privately Held; 11-50 employees; Broadcast Media industry)
1985 — 1987 (2 years )
Creator of the award-winning "Dicks from Space" radio serial.
(Privately Held; 11-50 employees; Broadcast Media industry)
1983 — 1985 (2 years )
Broadcasting 1977 — 1979
Community wireless networking, online radio, streaming media, Rottweilers, roses, garlic, Maine, Vermont, barbecue, bluegrass, honky-tonk and twang, volunteerism.
Bay Area Advertising Relief Committee (Volunteer webmaster)
Bay Area Streaming Media Organization, Other
2007 Adrian Award, Hospitality Sales Marketing Association, Travel Category (Postcardfromsonomacountry.com), Friends of BAARC Award, Bay Area Advertising Relief Council
2006: Bonneville’s Best” Award, Bonneville International Corporation; Adrian Award, Hospitality Sales Marketing Association, Travel Category (Postcardfromsonomacountry.com),Standard of Excellence Award, Web Marketing Association
2005: Best Radio Website, (KDFC.com), Web Marketing Awards; Best Media Website (KOIT.com), AWRT Golden Gate Chapter
2004: Standard of Excellence Award, Web Marketing Association; Presidential Award, Bonneville International Corporation San Francisco
2002: #2 Radio Website in the World (KOIT), Radio Ink magazine
2001: #1 Radio Website, Community Category (KDFC), Radio Ink magazine
Three-time Eppy Award Finalist, Radio Category