Digium Services Director
Huntsville, Alabama Area
Digium Services Director
Huntsville, Alabama Area
Interested in world-changing startups, disruptive technologies and open source software. Provided technical leadership in four startups, all of which had successful exits or continue to profitably thrive today.
Negotiated subcontracts, teaming agreements, partnerships, and standard customer contracts. Created and sustained high-reliability service provider networks that range from regional ISPs to NASA's global WAN. Personally designed, executed and sustained web-based commerce applications that have processed over $10M in sales.
Plan to sit for the Japanese Language Proficiency Test later this year.
Technical management (aka "herding cats"), Project management, Web application development, also RIA and telephony-enabled internet applications, IP network architecture and global routing policy, scalable high availability commerce services
(Privately Held; 51-200 employees; Internet industry)
November 2006 — Present (1 year 7 months)
Having built web-enabled telephony apps on Asterisk since 2002, I jumped at the opportunity to join Digium. Digium is disrupting traditional telephony models with Asterisk, breaking new ground in IP communications, and making telephony accessible to developers and users across the globe.
Joining a talented management team, my focus is to develop and direct a robust service portfolio around Asterisk. My managerial responsibilities include the Technical Support Group, the Custom Development/Integration Team, overall Customer Satisfaction Assurance and the Training & Certification Program.
(Government Agency; 11-50 employees; Information Technology and Services industry)
November 2005 — October 2006 (1 year)
Managed a $1.2M prime contract at the Centers for Disease Control and Prevention that installed a campus-wide fiber optic network, building automation systems, and network-enabled fire alarm upgrades at three sites.
(Self-Employed; Myself Only; Internet industry)
June 2002 — October 2005 (3 years 5 months)
Principal Network Engineer, NASA CSOC WAN Engineering Group
Developer of telephony service, Fonex Media Group
Developer of ringtone e-commerce site, StarOne Networks
Network Consultant, WHNT-TV / New York Times
Developer of web-based reservation system for The Rock Boat / Sixthman LLC
(Privately Held; 501-1000 employees; Information Technology and Services industry)
November 2003 — July 2004 (9 months)
This position was my "sales enlightenment." Presenting voice and data networking solutions in North Alabama and Middle Tennessee, I learned first-hand how a good sales team feeds a company.
We did not employ any "sales engineers," so with my background in networking, I was often the one to explain solutions with technical depth. I also earned the credentials required for Cisco IP Communications partner certification.
(Privately Held; 11-50 employees; Internet industry)
October 1999 — June 2002 (2 years 9 months)
API Digital is a regional Internet Service Provider.
Through careful planning and a focus on service quality, increased network size 50-fold while maintaining 99.998% reliability and zero unplanned outage. Initiated co-location services, datacenter buildout, and diverse fiber optic service.
Business, 1997 — 2001
Engineering 1994 — 1995
Left Vanderbilt School of Engineering to join startup NetCentral.
Co-founder, LUNA (Linux Users of North Alabama)
Served as Chair on Board of Directors, Montessori School of Huntsville