
Global Product Consultant
Greater Philadelphia Area

Global Product Consultant
Greater Philadelphia Area
Product consulting leadership expertise with a strong record of selling and promoting, developing, and implementing effective global product solutions with emphasis on client relationships.
Certified Integrated Marketing Communications and Brand Coach.
Product Management • New Product Development • Relationship Management • Brand Management • Marketing Strategy • Business planning / Market analysis • Strategic assessment/strategy implementation • Change management • Deliberation and negotiation • Project management
(Privately Held; Management Consulting industry)
1999 — Present (10 years )
Human Capital Group. Business Group Leader for global solution building and client implementation for retirement financial management software products, including client requirements, risk assessment and contingencies, business proposals, solution selling and negotiation, product design and specifications, quality assurance, and ongoing relationship management. Provide consulting support to client teams for multiple products. Reputation for successful implementation and on-time/budget delivery of major product solutions and consulting project advice to meet client expectations.
(Information Services industry)
1995 — 1999 (4 years )
Devised and executed company-wide communication strategies for disseminating project news and information. Established operational workflows for process improvement and integrated software enhancements with existing processes. Internal communication and documentation for corporate SGML-driven publishing system.
(Information Services industry)
1989 — 1995 (6 years )
Conducted labor market research through statistical survey research. Benchmarked employers' human resource policies and practices, including response to labor-related legislation and workforce trends. Provided HR executives with leading edge news on industry practices. Developed survey instruments, authored analytical reports for publication and press releases summarizing survey research findings, and responded to public inquiries for custom research and analysis of survey data.
(Professional Training & Coaching industry)
1988 — 1989 (1 year )
State liaison for the Coal Division of the Energy Information Administration. Maintained relationships with several hundred mine offices. Researched and analyzed data on coal production, sales, purchases, distribution, and stocks of all coal companies in Pennsylvania, Virginia, and Maryland.
MBA , Marketing , 2006 — 2008
Prof. Cert. , Event Management , 1994 — 1995
Risk management, marketing and promotion, research, evaluation, planning & coordination, and organization and design of corporate conferences, trade shows, and other special events.
B.S. Business Administration , Quantitative Business Analysis , 1983 — 1987
- Association of International Product Marketing and Management (AIPMM)
- Philadelphia Interactive Marketing Association
- Institute for the Study of Business Markets (ISBM)
- Penn State Smeal Business Club - Philadelphia
- The Penn State Alumni Association
- Award of Merit, Society for Technical Communication, 2002.
Led team that produced award-winning software support user guide.
- Award of Merit, Society for Technical Communication, 1998.
Devised and implemented award-winning procedural-based software help system.