Rob H Westergard Jr.

Rob H Westergard Jr.

Location
Raleigh-Durham, North Carolina Area
Industry
Computer Software

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Rob H Westergard Jr.'s Overview

Connections

409 connections

Websites

Rob H Westergard Jr.'s Summary

Having lived here now for 8 years, I have had great experiences in my customer service field with Cisco and iContact.

Having left iContact in April of last year I am seeking another awesome company to work for to add to my great experiences in customer service.

With technical support and customer service hand in hand, I would and great ideas, I am destine to create more procedures, policies and a vision to improve the call center experience, for both our customers and a technical support team.

Specialties

Coaching,Training, Filemaker, Right Now Technologies, Salesforce, HTML, Microsoft Applications

Rob H Westergard Jr.'s Skills & Expertise

  1. Salesforce.com
  2. HTML
  3. Filemaker Pro
  4. Coaching
  5. Call Center
  6. Troubleshooting
  7. Customer Service
  8. Cisco
  9. Technical Training
  10. Training
  11. Cisco Technologies
  12. Account Management
  13. Customer Satisfaction
  14. Software Documentation
  15. Technical Support
  16. Email Marketing
  17. Team Leadership
  18. Team Building
  19. WebEx
  20. Sales
  21. SaaS
  22. Microsoft Office
  23. Customer Retention
  24. Call Centers
  25. Online Marketing
  26. Lead Generation
  27. Cold Calling
  28. Customer Experience
  29. Selling
  30. E-commerce
  31. Social Media Marketing
  32. Direct Sales
  33. Product Management
  34. Sales Process
  35. CRM
  36. Marketing
  37. Testing
  38. Management
  39. Online Advertising
  40. Leadership
  41. Sales Operations
  42. B2B
  43. Vendor Management
  44. Customer Acquisition
  45. Team Management
  46. Sales Presentations
  47. Strategic Partnerships
  48. Product Marketing
  49. Analytics
  50. Cross-functional Team Leadership

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