Rob van den Reek

Current

owner at dare2improve
Team Manager Procesmanagement at Nationale Nederlanden

Past

Team Manager Operations at Nationale Nederlanden
Contract Manager at ING
Mgr Physical Distribution & Warehouse Management at ING Facility Management

Mgr. Administration & Support at ING Facility Management
Specialist Logistics Management at ING Facility Management
Export coordinator 1997 -1998 /and coordinator supply & Inventory planner 1999 - 2000 at IBM ILC (International Logistics Center for EMEA)
Distribution & Export project specialist / Export Coördinator at IBM International Logistic Center

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Education

NCOI
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ING Business School

ING Business School
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Universiteit van Amsterdam / Van Goor
Fontys Hogescholen

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4 more...

Connections

153 connections

Industry

Financial Services

Websites

Rob van den Reek’s Summary

Professional procesmanager with good knowlegde of Logistics, finance and procesmanagement. Well educated in Operational excelence, TQM, Lean Six Sigma, change management and controlling. Experienced manager in resultmanagement and coaching of employees.

Rob van den Reek’s Specialties:

Operational Excelence and process cost savings. Ofcourse with a good vision of what's the best solution.

Rob van den Reek’s Experience

owner

dare2improve

(Financial Services industry)

August 2009 — Present (5 months)

Dare2improve is een organisatie adviesbureau dat opdrachtgevers ondersteunt op gebied van Operational Excellence, procesverbeteringen en het behalen van besparingen. Ons voornaamste werkgebied ligt binnen de financial services en het logistiek management, maar we kunnen ook uitstekend uit de voeten met sourcing, contractmanagement en finance binnen andere takken van sport.

We bieden een unieke mix van logistiek, finance en procesmanagement wat maakt dat we altijd een stapje verder kijken dan de gemiddelde adviseur.

Wij bieden daarbij ondersteuning bij het opstellen of aanpassen van uw (Operational Excellence) strategie, het vertalen naar strategische kernwaarden en het vaststellen van de MTP doelstellingen. We kunnen deze doelstellingen vertalen naar jaardoelstellingen, acties, resultaatafspraken, normen, KPI's of verbetertrajecten. Natuurlijk zijn we ook alleen in delen van het traject inzetbaar.

Naast onze strategische invulling zijn wij uw partner voor integrale procesverbetering en logistiek management!

Wij zijn gespecialiseerd in procesmanagement, besparingstrajecten en visie nota´s. Wij zijn zowel inhoudelijk als managerial sterk en kunnen ook ingezet worden als coach.

Kerncompetenties: eigenzinnig, visionair en in staat oplossingen te zien.
Team Manager Procesmanagement

Nationale Nederlanden

(Insurance industry)

February 2009 — Present (11 months)

Management and coaching of 14 (sr) processmanagers and lean six sigma black belt to improve life insurance processes. P.e.shorten leadtimes, adjust to legislative changes and prepare cost savings due to use lean six sigma projects and STP solutions. Coaching of projectleaders and procesmanagers. .
Team Manager Operations

Nationale Nederlanden

(Insurance industry)

April 2008 — January 2009 (10 months)

Responsible for operations management on the insurance expirations processes. Most important issues were administrative chain transparancy, process mapping, leadtime improvement and a Lean/six sigma wave to save costs. Parallel to teambuilding (65 % was temporary fte) and quality improvement
Contract Manager

ING

(Public Company; 10,001 or more employees; ING; Financial Services industry)

May 2007 — April 2008 (1 year )

After my job as a Logistics manager were i was involved in the outsourcing of the document services i was asked to be a contract manager on this commodity. (Mailrooms, structured & unstructured scanning, Print & Mail, Archiving etc. 800 fte were involved). Responsible for the development of the service delivery management, contract management and projectmanagement on (out)sourcings projects.
Mgr Physical Distribution & Warehouse Management

ING Facility Management

(Financial Services industry)

March 2004 — May 2007 (3 years 3 months)

Responsible for the Contract management of office supplies, transport, people transport, taxi's, couriers, warehouses, European printer matters etc. responsible for the inventory management of printed matter, office supplies, business gifts and the ordermanagement on these materials. reorganisation of logistics planning, printers & copiers and worked on the outsourcing of ING's document services. Expert user in Operational Excelence (variant on lean six sigma). Responsible for document logistics processes and innovation.
Mgr. Administration & Support

ING Facility Management

(Financial Services industry)

April 2001 — March 2004 (3 years )

Head of Business Controll department ING Facility Management Logistics. Responsible for the program management of the development and introduction of activity based costing. Base administrations, MTP cycle's IT planning and control and the introduction of Operational Excelence.
Specialist Logistics Management

ING Facility Management

(Financial Services industry)

March 2000 — April 2001 (1 year 2 months)

Project leader/ contract manager. Review and re negotiation of the ING warehouse and transport contracts. Supply chain management and logistics supply chain projects. TQM Manager.
Export coordinator 1997 -1998 /and coordinator supply & Inventory planner 1999 - 2000

IBM ILC (International Logistics Center for EMEA)

(Computer Hardware industry)

June 1997 — March 2000 (2 years 10 months)

Department coordinator Export Operations and logistics project specialist for Export related programs. Including the outsourcing of the logistics administrative processes (Import operations, Export operations etc.). Idem to the supply and Inventory department. Including management of the inventory management and related cost savings.
Distribution & Export project specialist / Export Coördinator

IBM International Logistic Center

(Computer Hardware industry)

June 1997 — January 1999 (1 year 8 months)

Department coordinator Export Operations and logistics project specialist for Export related programs. Including the outsourcing of the logistics administrative processes (Import operations, Export operations etc.).

Rob van den Reek’s Education

NCOI

MBA, Logistiek & Supply chain management 2007 — 2009

Master Thesis about a decision making model for Business Process Outsourcing

Activities and Societies:

Masterclasses Strategie & Omgeving, Management & Organisatie, Strategisch Human Resources management, Financieel Management, Logistiek & Supply Chain Management, Bedrijfskundig Procesmanagement, Persoonlijk Leiderschap
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Post Bachelor leergang controller 2005 — 2006

Thesis about activity based costing in a costcenter

Activities and Societies:

Masterclasses Management accounting & Control, Business Control, Control of Management Processes and Logistics Management
ING Business School

Change Able manager Program 2004 — 2004

ING's international Senior Change Able Management Program, incl. assesments (p.e. MBTI), speakers, outdoor teambuilding and various theories and practises.
ING Business School

Sustainable Performance improvement 2003 — 2003

SPI is the Operational Excellence variant on lean six sigma. It includes DMAVIB, Kaizen, Proces Mapping etc. in a practical way of thinking. Excellent to combine with TOC, TQM and other logistics theories and methods.

Activities and Societies:

I liked it so much i went twice (2001 and 2003) with two different teams and projects. I became an expert user in Operational Excellence.
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Post Bachelor Change Management 2002 — 2003

Post Bachelor degree in changemanagement. What can i say more?
Universiteit van Amsterdam / Van Goor

Post Bachelor Distributie logistiek 1999 — 2000

Post Bachelor degree in Distribution Management (Logistics). Educated by A.van Goor / M Ploos van Amstel / W Ploos van Amstel and P Durlinger in order of IBM International Logistics Center for EMEA in Amsterdam. Degree by the University of Amsterdam.
Fontys Hogescholen

Bedrijfskader 1988 — 1991

Bachelor in Business Administration