Sr. Manager, Network Security at Ericsson Services
Kansas City, Missouri Area
- Current
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- Sr. Manager, Network Security at Ericsson Services
- Past
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- Sr. Manager, Network Security at Sprint Nextel
- Sr. Manager, National Technical Assistance Center at Sprint Nextel
- Director, National Technical Support at Nextel
- Manager, Network Management Center at Aerial Communications
- Area Technical Manager at Metrocall
- Electronics Technician at U.S. Navy
- Education
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- Rockhurst University
- SANS Institute
- Stop at Nothing
- Recommended
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38 people have recommended Rob - Connections
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500+
connections
- Industry
- Computer & Network Security
- Websites
Rob Mayhugh, CISSP, GIAC’s Summary
Proven Track Record of Network and Staff Performance Turn-Arounds. Uncompromising Focus on Internal and External Customer Satisfaction. Dynamic customer-focused leader with over 10-year record of success attaining corporate metrics and building high-performing teams in “do more with less” environments. Excel at turning around staff and network performance through exceptional strategic planning, tactical execution, and coaching skills. Honored with the an Inaugural Technology Security Award, numerous Excellence Awards, and the Operations “Drive to Excellence” Award.
* Highly capable leader and coach with a proven history of effective team building and personnel development.
* Diverse telecommunications background in such initiatives as Paging, GSM, iDEN, CDMA, Data Center Operations, and Network/Information Security.
* Maintain a running employee churn rate of less than 5% over the past 10 years, achieving the highest employee satisfaction ratings among peer organization groups.
* GIAC GISP, GSLC Gold, and GSNA certified. (ISC)2 CISSP certified. ITIL v3 certified (4Q08)
Rob Mayhugh, CISSP, GIAC’s Specialties:
Training and Development * Turnarounds * Coaching * Strategic Planning * High-Performance Team Building * Project Management * Staff Management * Resource Maximization * Process Improvement * Cost Reductions
I have completed a full range of leadership training and development, most notably through Stop at Nothing, Inc. (SELS, HILS, LMS2, LMS3)
I can be reached at rob.mayhugh@gmail.com
Rob Mayhugh, CISSP, GIAC’s Experience
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Sr. Manager, Network Security
Ericsson Services
(Computer & Network Security industry)
September 2009 — Present (3 months)
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Sr. Manager, Network Security
Sprint Nextel
(Public Company; 10,001 or more employees; S; Wireless industry)
July 2007 — November 2009 (2 years 5 months)
Tapped to transform 23-member team into a highly productive unit in user access management, integration of security into new projects, and vulnerability management. Defined personnel roles and responsibilities, establishing a customer-supplier setup and formulating short and long-term roadmaps to align team with overall business objectives.
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Sr. Manager, National Technical Assistance Center
Sprint Nextel
(Public Company; 10,001 or more employees; S; Wireless industry)
August 2005 — July 2007 (2 years )
Helmed the 24x7 on-call Network Operations Team comprised of 22 top-level support engineers from both Sprint and Nextel after the companies' merger. Supported systems in the 2 legacy networks (CDMA and iDEN) and cross-trained team members, who were located in Atlanta, Georgia, Reston, Virginia, and Overland Park, Kansas. Key platforms were supported from an Application, System and Database Administration perspective, including Mobile Access Gateway (MAG), F5 BigIP, LDAP, DNS, ByteMobile Optimization (BMI), Text Messaging, Multi-Media Messaging (MMS), and Location Based Services (LBS).
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Director, National Technical Support
Nextel
(Public Company; 10,001 or more employees; NXTL; Wireless industry)
May 2000 — August 2005 (5 years 4 months)
Directed team charged with supporting wireless data infrastructure, Mobile Access Gateway (MAG), Multi-Media Messaging (MMS), Location Based Services (LBS), National ATM WAN Network (all Cisco), and a National Public and Private IP Network (all Cisco). Provided "Enterprise Support", through interface with the Enhanced and Business Care Teams and the Sales Support Teams assigned to handle technical questions and escalations.
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Manager, Network Management Center
Aerial Communications
(Public Company; 5001-10,000 employees; AERL; Wireless industry)
November 1996 — May 2000 (3 years 7 months)
Centralized network management functions, completing such tasks as buildouts, hardware, software and configuration for the NSS, BSS, and OMC.
* Participated heavily in the buildout of the first GSM network in the United States
* Wrote a technical training manual for new employees to use to begin to understand the network and be able to perform key duties. -
Area Technical Manager
Metrocall
(Public Company; 1001-5000 employees; MCLL; Wireless industry)
May 1989 — November 1996 (7 years 7 months)
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Electronics Technician
U.S. Navy
(Government Agency; 10,001 or more employees; Military industry)
January 1983 — June 1989 (6 years 6 months)
Served tours of duty aboard the USS Virginia (CGN-38) and at the White House Communications Agency (WHCA) during the Reagan/Bush and Bush/Quayle Administrations.
Rob Mayhugh, CISSP, GIAC’s Education
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Rockhurst University
B.A. (2010) , Organizational Leadership
3.83/4.00 GPA
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SANS Institute
GIAC GISP, GSLC, & GSNA Certified ,
- Activities and Societies:
- Accepted to challenge for GSLC Gold Certification Status and currently working on the necessary research topics.
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Stop at Nothing
Executive Leadership & Self-Awareness
* Self-Empowered Leadership Seminar (SELS)
* High Impact Leadership Seminar (HILS)
* Leadership Metamorphosis: Stage 2 (LMS2)
* Leadership Metamorphosis: Stage 3 (LMS3)
Additional Information
Rob Mayhugh, CISSP, GIAC’s Websites:
Rob Mayhugh, CISSP, GIAC’s Interests:
Management & Leadership Training (giving & receiving), Building Effective Teams, Seeing my employees succeed
Rob Mayhugh, CISSP, GIAC’s Groups:
Information Security Audit & Controls Association (ISACA); International Coach Federation (ICF), International Telework Association & Council (ITAC), 1600 Communications Association, The Center for Education Reform, USGA, Execunet Executive Suite
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CSORoundtable -
Executive Suite -
Information Systems Security Association (ISSA) -
GIAC, Global Information Assurance Certification -
Information Security Community -
Job Search -
US Navy Veterans -
Nextel Alumni -
SANS Institute Alumni -
Wireless Internet Industry Executives (WIIE)...6,000+ members & growing! -
BTO Exchange - Transformational Leaders in Action -
Stop At Nothing
Rob Mayhugh, CISSP, GIAC’s Honors:
2007: Sprint Technology Security Award; Sprint Excellence Award, 2006: Sprint "Drive to Excellence" Award, 2005: Nextel Engineering & Operations Excellence Award, 1997: Aerial "Attitude" Award, 1991 & 1993: Metrocall Employee of the Month, 1989: Joint Service Achievement Medal, 1989: Joint Service Meritorious Unit Citation, 1987: U.S. Navy Achievement Medal
Rob Mayhugh, CISSP, GIAC’s Contact Settings
Interested In:
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- consulting offers
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- job inquiries
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