Robert Lester

Current

• Program Manager at Kronos Incorporated

Past

• Manager, Distance Learning at Kronos
• Education Development Specialist at Kronos
• Field Training Specialist at Field Training Specialist

• Software Support Specialist / Project Manager at Gunold Technology
• Graphic Designer at Gunold Technology

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2 more...

Education

• Kennesaw State University
• Southern Polytechnic State University

Recommended

2 people have recommended Robert

Connections

28 connections

Industry

Information Technology and Services

Robert Lester’s Summary

Robert Lester’s Specialties:

-Program Management
-Training Management
-Education Consulting
-Training Delivery
-Project Management
-Graphic Design
-Technical Writing

Robert Lester’s Experience

• Program Manager

  Kronos Incorporated

  (Privately Held; 1001-5000 employees; KRON; Computer Software industry)

  October 2007 — Present (1 year 3 months)

  Responsible for web-based education subscription portal “KnowledgePass.” Track and report associated financials/metrics. Act as liaison with contract management to measure and track renewals. Create and execute programs to drive net new opportunities and increase renewal rates. Manage day-to-day processes including coordination of program details, resolution of technology issues, and maintaining regular contact with customers and management to ensure offerings remain fresh and hit the mark for target audiences. Capture, track, and analyze ongoing sales statistics to understand the offering’s fit with market segments. Make recommendations for future success. Serve as the focal point of contact for project requirements, status and communication. Create environment of team spirit with individuals who are not direct reports. Increased subscription retention from 70% to 82% in one year

• Manager, Distance Learning

  Kronos

  (Public Company; 1001-5000 employees; KRON; Computer Software industry)

  October 2004 — September 2007 (3 years)

  Responsible for administration and deployment of distance learning solutions using live, web-based classroom environment. Included responsibility for a $2M+ revenue target and a team of 5 direct reports. Upon assuming responsibility for this team, grew revenues 245% from Q1 to Q2 in 2005. Guest speaker at the CEdMA Summit on the topic of distance learning and e-Learning in April 2005. Presenter at the Saba-Centra Global Summit in September 2006.

• Education Development Specialist

  Kronos

  (Public Company; 1001-5000 employees; KRON; Computer Software industry)

  January 2001 — September 2004 (3 years 9 months)

  Designed, developed, and delivered technical training materials to internal and external end-user groups. Applied formal instructional design principles to the development of courseware materials, lab exercises, review sessions and web-based simulations. "Spirit of Excellence" award winner in 2005 for custom design project for State of Hawaii Department of Education.

• Field Training Specialist

  Field Training Specialist

  (Privately Held; 1001-5000 employees; KRON; Computer Software industry)

  January 1998 — December 2000 (3 years)

  Delivered internal and customer-facing training courses on enterprise software suite. Maintained training center, equipment and software to ensure quality learning environment. "Circle of Excellence Award" winner in 1999. "Service Excellence" award winner in 2000. Managed training rollout to 26 manufacturing sites for Flowers Bakeries.

• Software Support Specialist / Project Manager

  Gunold Technology

  (Computer Software industry)

  1996 — 1998 (2 years)

  Delivered technical training courses on CAD-based design software. Handled software/hardware support calls, formally evaluated new software releases, traveled to trade shows to demonstrate and promote product.

• Graphic Designer

  Gunold Technology

  (Computer Software industry)

  1994 — 1996 (2 years)

  Created logos and designs using CAD-based design software. Created an advertisement that was published in leading industry magazines.

Robert Lester’s Education

• Kennesaw State University

  BA, Graphic Design, 1993 — 1996

• Southern Polytechnic State University

  Computer Engineering 1991 — 1993

Additional Information

Robert Lester’s Groups:

•    Art & Design
•    Kennesaw State University
•    KRONOS: WFC - Workforce Central professionals

Robert Lester’s Contact Settings

Interested In:

• consulting offers
• expertise requests
• reference requests
• getting back in touch