Robin Sowton

Education

Capella University
Rutgers, The State University of New Jersey-New Brunswick

Connections

187 connections

Industry

Professional Training & Coaching

Robin Sowton’s Summary

Training transformation, performance improvement, employee development, and project management for Corporate and Non Profit organizations.

Experienced in guiding performance solutions through the development and implementation of organizational and training interventions. Improved employee performance, reduced training costs, and improved process flows.

CORPORATE:

Currently driving performance analysis and training solutions for Tektronix Communications' Service & Delivery.

Managed Moodle LMS implementation for Sage Telecom, designed elearning training programs and processes, and developed change management processes between Training and other departments.

Managed tasks analysis for AT&T Customer Service Center to reduce call time.

Led needs analysis and redesign of Train-the-Trainer program for Abbott Labs. Realigned Trainer Assessment program with department goals. Recommended organizational and communications interventions.

Managed large teams to develop multiple online training programs for Raytheon. Reduced development time by 30%. Oversaw OutStart LCMS implementation.

Provided training leadership for Alcatel's Optical Networks Division, responding to emerging training and human capital development needs. Led cross-functional teams to develop interactive training. Contributed 3 years of support and training in an engineering role.

Delivered test methodology training and automated testing implementation to AutoTester's clients.

NON-PROFIT:

Conservation Co-Chair for Dallas Sierra Club. Organizing volunteers and working with other organizations to develop programs/campaigns, promote events, and improve public awareness. Designing leadership training for organizers.

Founder/editor of The Dallas Green Zine.

Certified Texas Master Naturalist - Blackland Prairie chapter.

Public Speaker - Green building, alternative energy, water conservation, local environmental issues, and other topics.

Robin Sowton’s Specialties:

Training, project and program management, performance improvement, organizing, needs and tasks analysis, evaluation strategies, process management, teaching, technical and science writing, customer support, systems testing, call center processes, organizing events, human factors analysis, UNIX, Telecom, network management, Internet technology, green building technology, alternative energy, sustainable business.

Robin Sowton’s Education

Capella University

MS , Education - Training & Performance Improvement , 2005 — 2008
Rutgers, The State University of New Jersey-New Brunswick

BA , Journalism, Political Science

Additional Information

Robin Sowton’s Groups:

International Society For Performance Improvement (ISPI)
American Society For Training & Development (ASTD)
Sierra Club, Lone Star Chapter and Dallas Group