
Managing Director at We Are Social
London, United Kingdom

Managing Director at We Are Social
London, United Kingdom
A 14 year veteran of digital marketing, consistently producing effective and award winning work for the world's biggest brands (amongst many others, I'm the proud owner of D&AD, Clio, One Show and NMA Effectiveness awards). I started blogging in '97 and after a stint as Product Development Director at Habbo, I've created conversational marketing campaigns for Eurostar, Shell, GlaxoSmithKline, 3, Canon, STA Travel, Skype and Ford. I'm a founding member of the governing council of WOM UK, the UK's Word of Mouth Marketing Association, a member of the IAB's Social Media Council and a regular conference speaker on social media.
I founded We Are Social to help brands to listen, understand and engage in conversations in social media.
strategy, branding, marketing, advertising, conversational marketing, word of mouth, influencer marketing, advocacy programs, social media relations, online PR, buzz, blogs & blogging and most importantly getting things done
(Privately Held; Marketing and Advertising industry)
June 2008 — Present (1 year 6 months)
We are a conversation agency. We help brands to listen, understand and engage in conversations in social media.
We’re a new agency, but conversations between people are nothing new, neither is the idea that ‘markets are conversations’.
We’re already helping Ford, Skype, Eurostar, The Economist, Absolut, Dunlop, Barclaycard and the WWF. If you’d like to chat about us helping you too, then give us a call on +44 20 7576 5137.
(Marketing and Advertising industry)
June 2008 — Present (1 year 6 months)
Working to help define how brands should interact with social media from a marketing perspective, creating guidelines for effective social media campaigns and their measurement.
(Marketing and Advertising industry)
October 2007 — September 2009 (2 years )
The UK's Word of Mouth Marketing Association, which provides members with ethical guidelines and is dedicated to the promotion of good practice within the UK's Word of Mouth industry.
(Privately Held; 51-200 employees; Marketing and Advertising industry)
September 2007 — May 2008 (9 months)
I led the client services team of this 70 person agency, delivering social media monitoring and online word of mouth campaigns for clients including Nokia, Sky, Tesco, BP, Toshiba, Barclays, 3, Stella Artois, Canon, STA Travel and ITV.
(Public Company; 51-200 employees; Marketing and Advertising industry)
April 2006 — September 2007 (1 year 6 months)
I was the only AD, managing the client relationships and the account & project management team delivering websites, online advertising and email marketing on the Porsche, Peugeot, Cadbury, GlaxoSmithKline, Flybe and Littlewoods accounts.
(Public Company; 201-500 employees; Marketing and Advertising industry)
November 2004 — April 2006 (1 year 6 months)
I ran the Eurostar eCRM account and the digital side of the Shell account, responsible for managing a team of Account Managers and Producers, directing the overall relationship with our clients, meeting financial targets and growing the business.
(Public Company; 51-200 employees; Marketing and Advertising industry)
December 2002 — November 2004 (2 years )
I managed the Guardian account, delivering online advertising, emails, viral marketing, microsites and games, also advising on the Guardian’s eCRM strategy and other traffic driving measures for guardian.co.uk. I also produced the used car section of vw.co.uk, the online advertising and sites for both the VW Touareg and VW Phaeton, the launch campaign for Thompson Fly (including producing the TV ads), and the online advertising and site for BT Yahoo! Broadband.
(Privately Held; 11-50 employees; Online Media industry)
September 2001 — December 2002 (1 year 4 months)
My role involved assessing, documenting and prioritising business needs and guiding product development accordingly, managing the output of a team of developers and designers in Helsinki and the relationship with our franchise partner, Orange. I also helped advertising and sponsorship partners (such as Procter & Gamble, O2, Warner Cinemas and Clearasil) to formulate and produce innovative immersive branding, 1to1 marketing and SMS campaigns within Habbo.
(Public Company; 11-50 employees; Venture Capital & Private Equity industry)
April 2000 — September 2001 (1 year 6 months)
Brainspark was an incubator which provided funding (£0.5-1 million), office space and consultancy to internet start-ups. I initially worked with a variety of Brainspark’s investments, helping them deal with business strategy, marketing, experience design, technology and project management issues, and then from Aug '00 acted as Product Development Director for Que Pasa Media.
(Public Company; 501-1000 employees; Marketing and Advertising industry)
May 1999 — April 2000 (1 year )
I initially worked on boo.com, inheriting the project management of the interface development, site copy (in 7 languages), business logic, customer service integration and usability testing, spending 2 months working in New York. I then managed from inception the naming, branding, strategy, design and back end development process for Eyestorm (an online retailer of limited edition contemporary art) achieving exceptional speed to market while managing a team of over 20, suppliers in California and London and a 7 figure budget. I also worked on the online advertising campaign for the launch of eToys.co.uk.
(Privately Held; 51-200 employees; Marketing and Advertising industry)
October 1996 — May 1999 (2 years 8 months)
Brann Interactive was one of the UK's top full service digital agencies. I joined as a Web Author, progressed to Webmaster and in Jun '97 became Production Manager, line managing the team of Developers working on sites for the British Tourist Authority, Glenfiddich, Guinness, Midland Bank (now HSBC), Microsoft, the NHS, Peugeot and Royal Mail. In Feb '98 I became a Producer and handled the Microsoft, Royal Mail, Barclaycard and Midland Bank accounts.
M Eng. , Aeronautical Engineering , 1992 — 1996
1984 — 1991
Shortlisted, 2009 BIMA Awards
Winner, 2008 Word of Mouth Marketing Awards
Shortlisted, 2008 Word of Mouth Marketing Awards
Winner, 2008 IMA Awards
Shortlisted, 2008 NMA Effectiveness Awards
Highly Commended, 2008 Revolution Awards
Merit, 2008 MCCA Best Awards
Bronze, 2007 DMA Awards
Silver, 2006 DMA Awards
Best website, 2006 Travel Advertising Awards
Best email campaign, 2006 Travel Advertising Awards
Silver, 2005 D&ADs
Winner, June 2004 IAB Creative Showcase
Silver, 2004 D&ADs
Silver, 2004 Clio awards
Bronze, 2004 One Show awards
Merit, 2004 One Show awards
Best new-media campaign of 2003, Campaign
Runner up, September 2003 IAB Creative Showcase
Winner, May 2003 IAB Creative Showcase
Winner, 2002 NMA Effectiveness Awards