Rob Gonzalez

Current

Network Consulting Engineer at Cisco Systems

Past

Member Technical Staff at BellSouth
Broadband Communications Specialist at BellSouth

Education

Georgia Tech

Recommended

5 people have recommended Rob

Connections

124 connections

Industry

Information Technology and Services

Rob Gonzalez’s Summary

Primary technical contact responsible for providing consultative, proactive and/or reactive support to Cisco accounts. Depending on the Service Contract the individual may be responsible for network planning, design, implementation, operation and optimization (PDIOO). This may include remote or on-site: infrastructure design, implementation planning, deployment support, software strategy, performance engineering and optimization, knowledge transfer and mentoring, proof-of-concept testing, network auditing/sizing, pre-staging, pre-configuration, deployment planning and acceptance of Cisco product in execution or advisory/assistance or support models. Gives technical guidance to customers and internal parties as required. May act as technical project manager in projects.

Rob Gonzalez’s Specialties:

Technical evaluation, Subject Matter Expert, Protocol Translation, Standards based testing using GR-253-CORE, GR-499-CORE, IEEE 802.3.

Physical layer design and troubleshooting: DS1 through OC-192 TDM expert, SONET, Electrical and Optical Transport, DWDM.

Layer 2 design and troubleshooting: Ethernet LAN, WAN, Frame Relay, ATM, Metro Ethernet, Gigabit Ethernet, 10G Ethernet, X.25.

Layer 3 design and troubleshooting: IP, Routing protocols, OSPF, BGP, EIGRP, IS-IS.

Rob Gonzalez’s Experience

Network Consulting Engineer

Cisco Systems

(Public Company; 10,001 or more employees; CSCO; Information Technology and Services industry)

November 2006 — Present (2 years 9 months)

Common Responsibilities:
• Supports delivery of service program to major accounts.
• Performs analysis and diagnosis of complex networking problems.
• Performs analysis of complex network designs.
• Builds simulated networks in test labs to resolve complex problems and compatibility issues.
• Generates reusable Intellectual Capital in the form of standard customer deliverables.
• Leverages and contributes to Virtual Teams.
• Questions ways of working and suggests improvements.
• Provides remote or onsite deployment support.
Member Technical Staff

BellSouth

(Public Company; 10,001 or more employees; BLS; Telecommunications industry)

June 2001 — November 2006 (5 years 6 months)

• Designed large-scale deployment of equipment used for protocol translations of TCP/IP to either X.25 synchronous or Asynchronous interfaces in order to use TCP/IP based OS with legacy network elements.

• Developed and tested a proposed FTP arrangement in order to download new software throughout the network and also to provide automatic network backups of network element configurations.

• Subject Matter Expert on Next Generation SONET equipment including the Cisco ONS 15454, Lucent DMX, and Fujitsu FLASHWAVE 4500.

• Single point of contact for problems and questions on Gigabit Ethernet and 10/100BaseT Ethernet.

• Evaluations include Gigabit Ethernet, 10/100BaseT Ethernet, DS1, DS3, OC3, OC12, OC48, and OC192.

• Developed a technical test plan for evaluating SONET equipment using technical standards. (i.e., Telcordia GR-253 for optical equipment, GR-499 for DS1 and DS3 equipment, and 802.3 for Ethernet equipment)
Broadband Communications Specialist

BellSouth

(Public Company; 10,001 or more employees; BLS; Telecommunications industry)

June 1997 — June 2001 (4 years 1 month)

• Supported BellSouth’s core packet network with Cascade 9000 Frame Relay and Cascade 500 ATM switches.

• Provided Tier 3 technical support for end users including CSU/DSU and router configuration.

• Provided Tier 2 data analysis and technical support for analog and digital data, ISDN, video, frame relay, DS1, and channel banks.

• Interact with installation and maintenance forces, marketing and line of business personnel; data services organizations, customers, and customer’s vendors.