Rob Findlay

Current

Owner, Author at TheBankChannel.com
Manager - Customer Experience & Interaction, Direct at National Australia Bank

Past

Online Account Director at Tribal DDB
Online Account Manager at Tribal DDB
Online Project Manager (Self-employed)

Studio Manager at Euro RSCG MVBMS Amsterdam

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Education

Royal Melbourne Institute of Technology
Financial Securities Institute
CAE

Swinburne University of Technology

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1 more...

Recommended

3 people have recommended Rob

Connections

187 connections

Industry

Banking

Websites

Rob Findlay’s Summary

Role creates best practice customer experience in the Australian financial services market. Passions revolve around holistic direct channel experiences that satisfy both the capability of technology and more importantly the needs of customers.

Rob Findlay’s Specialties:

Customer Experience, Direct Channel Strategy & Innovation, Online Advertising and Strategy, Brand and design execution, Digital Trends

Rob Findlay’s Experience

Owner, Author

TheBankChannel.com

(Financial Services industry)

February 2007 — Present (1 year 8 months)
Manager - Customer Experience & Interaction, Direct

National Australia Bank

(Public Company; 10,001 or more employees; Financial Services industry)

January 2007 — Present (1 year 9 months)
Online Account Director

Tribal DDB

(Public Company; 51-200 employees; Marketing and Advertising industry)

January 2006 — December 2006 (1 year)
Online Account Manager

Tribal DDB

(Public Company; Marketing and Advertising industry)

March 2005 — December 2005 (10 months)
Online Project Manager

Self-employed

(Self-Employed; Myself Only; Marketing and Advertising industry)

January 2004 — February 2005 (1 year 2 months)
Studio Manager

Euro RSCG MVBMS Amsterdam

(Public Company; 11-50 employees; Marketing and Advertising industry)

February 2003 — December 2003 (11 months)

Rob Findlay’s Education

Royal Melbourne Institute of Technology

Cert Marketing, Marketing, 2005 — 2006
Financial Securities Institute

Cert Financial Markets, Finance & Economics, 2002 — 2002
CAE

Cert, Small Business, 2000 — 2000
Swinburne University of Technology

Design, 1994 — 1996

Additional Information

Rob Findlay’s Websites:

Rob Findlay’s Interests:

Customer experience, Asia Pacific, strategy, role of digital in business, management & leadership, emerging technologies, globalisation and economic issues, enterpreneurial concepts, sports esp. golf, cycling, cricket, tennis, afl, football, great wines, any beers, design, architecture, art, travel, photography