Robert Williger

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Robert Williger’s Summary

I have over ten years experience in operations management in several industries. My expertise is in increasing revenues and improving operating efficiencies while maximizing the customer experience. I have managed groups ranging from 15 employees to over 200 employees in sales, customer service, call center, financial markets, and back-office operations. I have streamlined processes in all organizations that I have worked with in order to reduce errors, lower operating costs, and increase the overall success of the organization.

I have been involved with marketing, product development, sales (inside and outside), customer service, client servicing, training, management, and operations.

I am currently Active Duty in the United States Army as a 68W, Health Care Specialist/Combat Medic. Also, certified as an NREMT-B.

Robert Williger’s Specialties:

customer service, customer experience, business strategy, process development, social media, sales, new media, business evangelism, call center operations, business operations, client servicing, project management, leadership development, training, product management, revenue maximization, customer relationship marketing, sales and customer service script creation, marketing, time management, getting things done, delivering results, productivity, negotiation, efficient operations

Additional Information

Robert Williger’s Websites:

Robert Williger’s Groups:

NCSY, National Association of Sales Professionals, Frum Network,

Yeshiva University Alumni
US Army
Contact Center Group
Contact Center Professional
Call Center Pros
CBOE Alumni
Contact Center Operations & Management
Worldwide Contact Center Professionals - Largest Network for Call Center Professionals
SalesBlogcast.com
CRM Focus Expert Group
Sales Leader Council
YU Sy Syms School of Business
Marketing & Communication Network
Contact Center Performance Forum
IDT Corp. Alumni
Triiibes Members
Loyalty 360 - The Loyalty Marketer's Association
Sales Gravy