Robert Quiles: IT Professional

Robert Quiles: IT Professional

Network/Server/Desktop consultant

Location
Greater New York City Area
Industry
Information Technology and Services

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Robert Quiles: IT Professional's Overview

Current
Past
  • IT Consultant WINTEL, & Network / server admin: MCITP-EA/VCP4/Network+/ Security+/ Linux +/ LPIC at Vicom Staffing
  • WINTEL / Network administration and PC Instructor at CAMPUS/COMPUTER PROFESSIONAL LEARNING CENTER
  • IT Consultant at AIZ Software, Inc.
Connections

500+ connections

Robert Quiles: IT Professional's Summary

Please visit: http://www.thewintelpro.com/Bio/index.html

Windows Server Administrator (MCITP/EA) using Intel platform (WINTEL), SuSE/Red Hat/Ubuntu Linux administrator (LPIC1/Linux+/NCLA11) on Intel and AMD platforms, and Cisco Network Administration (CCNA). Data protection (backup) administrator using Tivoli Storage Manager (TSM) version 5x and/or ARCServe. Repairing servers and workstation.

Certifications held:
• VMware Certified Professional on vSphere 4 (VCP4)
• Microsoft Certified IT Professional:
----Enterprise Administrator (MCITP EA),
----Server Administrator (MCITP SA)
• Cisco Certified Network Administrator (CCNA) 2008
• Linux Professional Institute Certification level 1 (LPIC1)
• CompTIA: Network+ 2008, Security+ 2008, A+ 2008, and Linux+
• Certified Network Systems Technician (CNST) – Journeyman
• Computer Service Technician (CST) – Journeyman
• Novell Data Center Technical Specialist (DCTS)
• Novell Master CNE 5x
• Microsoft Certified Technical Specialist (MCTS) Windows 7
• Microsoft Certified Professional (MCP) NT 3.5

Specialties: Windows MCITP Enterprise Administrator, Linux Administrator (Linux +), and Network Administrator CCNA. Data protection, IT security, deployments, and server administration. WINTEL/Linux Instructor

Robert Quiles: IT Professional's Experience

IT Consultant \ Network Technician

Advantage Technical Resourcing

Privately Held; 501-1000 employees; Staffing and Recruiting industry

February 2014Present (8 months) HP - Mondelez International located at East Hanover, New Jersey

Contracted through “Advantage Technical Resourcing” as a contractor for “Hewlett Packard” which has a support contract project for Mondelēz. This project consist of upgrading internal networks by replacing Cisco products with HP products at all their various sites across North America. Configured, tested, and troubleshot scripts for 3rd level switches, Access Points, Access Point controllers, transceivers, and Switch Modules using the command line (3rd level switch) and Graphic interface (Access Points). * 3rd level switches: A5500 48 port switch, A5500 24 port switch * Access Point Controllers: MM760 AP Controller, MM720 AP Controller * Access Point Devices: MSM 466, MSM 460 * Transceivers: X130 10 Gbps SFP + LC SR, X120 1 Gbps SFP + LC SR * Models: A5500/A5120 2 port 10 GbE SFP module

WEB, WINTEL, & Network / server admin: MCITP-EA/CCNA/VCP4/Network+/ Security+/ Linux +/ LPIC1

DEOEL Technical Services, LLC

Information Technology and Services industry

September 2008Present (6 years 1 month) Cell 201-469-1769

• Designing and implementing WEB sites.
• Windows 2003/2008 Active Directory setup and management which included pre install of server accounts onto the AD structure under server containers.
• Installed Exchange 2007 which included applying service packs, hot fixes, setup of mailboxes, and creating user accounts.
• Simple Cisco router setup and management, simple switch VLAN setups.
• Supported Windows 2003/2008 Environment by monitoring systems to see if there were any problems.
• Desktop Windows XP/7 client support to make sure all patches has been applied and printing works.
• Desktop Windows Office client support, showing end clients where the file was located, file recovery.
• Server/Desktop hardware support. Repairing hardware problems like bad HDD, video cards, CD-ROMs, and print driver installs.

IT Consultant WINTEL, & Network / server admin: MCITP-EA/VCP4/Network+/ Security+/ Linux +/ LPIC

Vicom Staffing

Privately Held; 51-200 employees; Information Technology and Services industry

September 2012August 2013 (1 year) NYC

Worked as a contracted IT consultant for Vicom to service its business clients IT services. This where Server/Network/Helpdesk/Desktop administration as needed bases to a variety of clients such as NYU and Aeropostale.
• Windows Server Administration and support
• Resolved problems on Windows Servers
• Supported Windows XP/7 and MAC workstations
• Updated and patched Windows Servers
• Re-Installed Windows Workstations and Laptops
• Updated and patched Windows workstations
• Optimized Windows Servers
• Optimized Windows Workstation
• Installed Backup Exec for Windows Server
• Created a backup scheme for Windows Servers
• Resolved SNMP security issue on Print Servers
• Worked on identifying Network connectivity issues

WINTEL / Network administration and PC Instructor

CAMPUS/COMPUTER PROFESSIONAL LEARNING CENTER

January 2012September 2012 (9 months) 35 Journal Square, Suite 700, Jersey City, NJ 07306

Created the lesson plan and Lab manual for the Windows 2003 MCSE course work, the CompTIA A+, Network+, and Linux+, Network+, Exchange 2010 MCITP-EMA, and Windows 2008 MCITP-SA. Constructed the Lab network environment infrastructure, which included internet access, and recycled workstations into viable platforms to support Windows 7 64 bit sys-op installations. As author of the Lab manual I chose to make the material accessible to the novice by including easy to understand wording, explanations and illustrations. The course work included creating virtual machines using Oracle Virtual Box and VMware workstation. The installing the Windows Server NOS for Windows 2003, 2008, and Linux distributions. Linux distributions: Red Hat, SuSE, Ubuntu, and Koppix. Batch, BASH, and PowerShell script writing exercises where used to develop programing skills. Installation, patching, and administrating Exchange 2010 in preparation for MCITP/EMA certification exam completed the coursework.


MCSE 2003, CORE
• 70-290 Managing and Maintaining a Windows Server 2003
• 70-291 Implementing, Managing, and Maintaining a Windows Server 2003 Network
• 70-293 Planning and Maintaining a Windows Server 2003 Network Infrastructure
• 70-294 Planning, Implementing, and Maintaining a Windows Server 2003 AD

CLIENT
• 70-270 Installing, Configuring, and Administering Windows XP Professional

DESIGN
• 70-297 Designing a Windows Server 2003 Active Directory and Network Infrastructure

ELECTIVE
• 70-299 Implementing and Administering Security in a Windows Server 2003 Network

• CompTIA A+
• CompTIA Network+
• CompTIA Linux+, (LPCI 1, NCLA)

• Microsoft PowerShell

MCTS
• 70-680 Configuring Windows 7

MCITP-SA
• 70-640 Configuring Windows Server 2008 Active Directory
• 70-642 Configuring Windows Server 2008 Network Infrastructure
• 70-646 Windows Server Administration

MCITP-EMA
• 70-662 MS Exchange Server 2010 Configuration
• 70-663 Designing and Deploying Messaging Solutions with MS Exchange 2010

IT Consultant

AIZ Software, Inc.

September 2008October 2010 (2 years 2 months) Brooklyn, NYC

Contracted to install, upgrade, and troubleshoot networks of AIZ clients. This included installations of servers and applications. Troubleshooting network problems and finding solutions to business issues. Training of employees on aspects of the network as part of the service and well as creating operation documentation.
• Installed Windows into virtual machines (VMware)
• 2003/2008 Active Directory setup and management which included installing of server accounts onto the AD structure under server containers.
• Patched Windows 2003/2008 servers
• Installed Windows 2003/2008 Active Directory and established trust relationships
• Created Windows 2003/2008 Active Directory user accounts
• Created Windows 2003/2008 Active Directory Group Policies
• Installed Exchange 2007 which included applying service packs, hot fixes, setup of mailboxes, and creating user accounts.
• Installed MS SQL 2007 on Windows 2008 server.
• Installed Backup Exec on dedicated backup server.
• Simple Cisco router setup and management, simple switch VLAN setups.
• Wrote documentation on software and LAN installations and systems upgrades.
• Supported Windows 2003/2008 Environment by monitoring systems to see if there were any problems.
• Desktop Windows XP/VISTA/7 client support to make sure all patches has been applied and printing works.
• Desktop Windows Office client support, showing end clients where the file was located, file recovery.
• Server/Desktop hardware support. Repairing hardware problems like bad HDD, video cards, CDROMs, and print driver installs.

Windows Server Administrator / Tivoli TSM administrator

Bank of America/ US Trust Wealth Management Division

Public Company; 10,001+ employees; BAC; Banking industry

September 2007August 2008 (1 year)

Security/Protection section: Daily Operations Group
Tivoli Storage Manager 5.4 on an AIX 5.3 server running on an IBM p Series 6307028-6C4 platform.

Managed the US Trust Division’s Tivoli Storage Manager 5.4 which ran on an AIX 5.3 server running on a Headless IBM p Series 6307028-6C4 platform. It was a large SAN system which backed up two NAS servers on the SAN network configuration and Windows and Linux servers which were outside the SAN network. The tape library attached to this backup system was an IBM TS3500 tape library with 10 LTO 2 tape drives and 1,500 tapes doing Tape rotation, inventory, and offsite storage using the command line instructions. I installed and did trouble shooting of the TSM clients. Restored server data onto reconstructed servers and did data migrations. I promptly restored files for end users and recovered version of the files. I installed and setup a Windows backup/restore server with a NetWare Gateway service to migrate NetWare to Windows data. This was used to recover legacy data to fulfill federal regulatory rules which are imposed on banks.

• Constructed NetWare and Windows servers used for dedicated legacy restore systems.
• Created legacy ARCServe backup/restore environments.
• On call for 24/7 for technical support
• Provided 3rd level Help desk support with direct contact with network users for network and desktop issues.
• Maintained the DLT/SDLT/LTO tape libraries and tape drives. This included repairing the tape drives, tape autoloader, and tape libraries.
• Installed backup clients, open file agents, and specialized backup agents on client servers.
• Resolved data protection problems on target server’s clients.
• Administered and maintained the Tivoli TSM backup system version 5.4.x
• Prepared the Tivoli TSM backed up data to be ported over to Bank of America
• Converted ARCServe backup tape data to be ported to Bank of America
• Prepared system data to be exported to Bank of America

Windows / NetWare / Linux Server Administrator - Tivoli TSM Administrator - ARCServe Administrator

Charles Schwab/ US Trust Wealth Management Division

Public Company; 10,001+ employees; SCHW; Financial Services industry

October 2001September 2007 (6 years) Jersey City, New Jersey

Security/Protection section: Daily Operations Group
Tivoli Storage Manager 5.4 on an AIX 5.3 server running on an IBM p Series 6307028-6C4 platform.

• Locally and remotely administered and maintained Novell NetWare servers (4x - 6.5) and MS Windows servers (NT3.5 – 2003). The WAN environment network that was populated MS Exchange servers, MS SQL servers, MS SMS server, print server controllers, DNS server, DHCP servers, and Domain controllers.
• Monitored headquarter server room, resolving network problems before operational/business hours and making sure any problems were invisible to end users.
• Provided 3rd level user support for network and desktop.
• Maintained the Dell, Compaq, and HP servers
• Maintained the print server structure which comprised of IBM, Lexmark, Hp print servers, and plotters.
• Provided 3rd level user support for network and desktop.
• Assisted in the emergency reconstruction of production servers.
• Installed and configured ARCServe backup systems.
• Installed and configured SANS ARCServe backup systems at HQ and Jersey City Data Center.
• Installed backup clients, open file agents and specialized backup agents (Exchange, SQL, and Lotus Notes) on client servers.
• Resolved backup system problems on the ARCServe backup servers as well as backup clients.
• Maintained the DLT/SDLT/LTO tape libraries and tape drives. This included repairing the tape drives, tape autoloader, and tape libraries.
• Created a Linux test environment to evaluate and test backup programs for the Linux environment.
• Created legacy ARCServe backup/restore environments.
• Help desk support with direct contact with network users and telephone.
• Since 2002, administered and maintained the Tivoli TSM backup system versions 5.2.x, 5.3x, and 5.4.x
• Administered the ARCServe for Windows and the NetWare environment until retired in December 2007.
• Administered and maintained the NetWare environment until retired in June 2007
• On call for 24/7 for technical support

Windows and NetWare Server Administrator - ARCServe Administrator

US Trust Company of New York

Public Company; 10,001+ employees; BAC; Banking industry

July 1998October 2001 (3 years 4 months) Manhattan, NYC

• Locally and remotely administered and maintained Novell NetWare servers (4x - 6.x) and MS Windows servers (NT3.5 – 2000). This was a WAN environment network that was populated with Lotus Notes servers, MS SQL servers, MS SMS server, Windows print servers, NetWare Print Services, DNS server, DHCP servers, and Domain/Active Directory controllers.
• Monitored headquarter server room, resolving network problems before operational/business hours and making sure any problems were invisible to end users.
• Maintained the Novell servers using Manage Wise server administration software.
• Maintained the DLT/SDLT tape libraries and tape drives.
• Maintained the NetWare print server infrastructure which comprised of IBM, Lexmark, Hp print servers, and plotters.
• Implemented new print server name convention and new print queue standard in the fall of 2000.
• Provided 3rd level user support for network and desktop.
• ARCServe backup administrator (since summer 1998) for NetWare/Windows environment which included backup and restores for Lotus Notes, SQL and Web servers using a medium size tape library.
• Backup system administrator (Fall 1999) in charge of the complete company distributed ARCServe backup network for NetWare and Windows due to problems with the administration of the backup system. Full GFS tape rotation system with tape pools was implemented for all company sites. This included management of non-technical personnel at remote site via telephone to troubleshoot server/backup system problems.
• Constructed NetWare and Windows servers and servers used for dedicated backup systems.
• Installed and configured ARCServe backup systems.
• Installed backup clients, open file agents, and specialized backup agents on client servers.
• Resolved backup system problems on the ARCServe backup servers as well as backup clients.
• Help desk support with direct contact with network users and telephone.
• On call for 24/7 for technical support

Robert Quiles: IT Professional's Courses

  • WEB, WINTEL, & Network / server admin: MCITP-EA/CCNA/VCP4/Network+/ Security+/ Linux +/ LPIC1

    DEOEL Technical Services, LLC

    • SuSE Linux 10 NCLE: Security (3075)
    • SuSE Linux 10 NCLE: Networking Services (3074)
    • Adobe Fast Track to ColdFusion 8
    • Adobe Flex 4 and LiveCycle Data Services 3: Data Driven Development
    • Adobe Flex 4: Developing Rich Internet Applications
    • Adobe Flash CS5 ActionScript 3.0
    • Adobe Flash CS5 Basic
    • Adobe PhotoShop CS5 Advance
    • Adobe PhotoShop CS5 Basic
    • Advance Web Developement
    • VMWare vSphere VCP4 Fast Track (HH629 A.01)
    • SuSE Linux 10 NCLP 10 Advanced Administration (3073)
    • SuSE Linux 10 NCLP 10 Administration (3072)
    • CompTIA Security+ 2008
    • CompTIA Network+ 2008
    • CompTIA A+ 2008
    • Novell Certified Linux Administrator (NCLA 11) (3064)
  • IT Consultant

    AIZ Software, Inc.

    • MCITP EMA Exchange 2007 Deploying Messaging Solutions (70-238)
    • MCITP EMA Exchange 2007 Designing Messaging Solutions (70-237)
    • MCTS: Configuring Windows 7 (70-680)
    • MCTS: Configuring Windows Vista Client (70-620)
    • MCITP EA: Server 2008 Enterprise Administration (70-647)
    • MCITP EA: Server 2008 Application Infrastructure (70-643)
    • MCITP SA: Server 2008 Server Administration (70-646)
    • MCITP SA: Server 2008 Configuring Network Infrastructure (70-642)
    • MCITP SA: Server 2008 Configuring Active Directory (83-640)
    • CISCO CCNA (640-816 ICND2)
    • CISCO CCENT (640-822 ICND1)
  • Windows / NetWare / Linux Server Administrator - Tivoli TSM Administrator - ARCServe Administrator

    Charles Schwab/ US Trust Wealth Management Division

    • CompTIA Linux+ 2005
    • CompTIA Security+ 2005
    • Red Hat Linux “Rapid Track" RHEL 3.0 (RH300)
    • MCP: Windows XP (2272B)

Robert Quiles: IT Professional's Languages

  • Spanish

Robert Quiles: IT Professional's Skills & Expertise

  1. Server Administration
  2. Computer hardware
  3. Microsoft Windows Server 2003
  4. Microsoft Windows Server 2000
  5. Microsoft Windows Server 2008
  6. Microsoft Windows XP
  7. Microsoft Office
  8. Linux server administration
  9. Linux desktop
  10. Network Operations
  11. Windows
  12. Windows Server
  13. Linux
  14. Novell Netware
  15. Cisco Switches
  16. Cisco IOS
  17. Computer Network Operations
  18. XP
  19. Active Directory
  20. Linux System Administration
  21. Network Administration
  22. Servers
  23. Computer Hardware
  24. Cisco Nexus
  25. Microsoft Exchange
  26. DHCP
  27. VPN
  28. Hardware
  29. Windows 7
  30. Security
  31. Information Security
  32. Troubleshooting
  33. System Administration
  34. Linux Desktop
  35. Windows 2000
  36. Networking
  37. Software Documentation
  38. CCNA
  39. Group Policy
  40. DNS
  41. Data Center
  42. Technical Support
  43. Switches
  44. SAN
  45. Windows XP
  46. Cisco Technologies
  47. VMware

View All (47) Skills View Fewer Skills

Robert Quiles: IT Professional's Certifications

  • VMware Certified Professional on vSphere 4 (VCP4)

    • VMware
  • Microsoft Certified IT Professional EA (MCITP EA)

    • Microsoft
  • Cisco Certified Network Administrator (CCNA)

    • Cisco
    • License csco11574108
    • July 2012
  • Novell Certified Linux Administrator 11 NCLA 11 SuSE

    • Novell
  • Linux Professional Institute Certification level 1 (LPIC1)

    • Linux Professional Institute
    • License lpi000163304
    • December 2015
  • Network+ 2008

    • CompTIA
    • License comp001004256275
  • Security+ 2008 A

    • CompTI
    • License comp001004256275
    • July 2010
  • Linux+

    • CompTIA
  • Computer Service Technician (CST) - Journeyman

    • ETA International
    • License cst108452
    • March 2014
  • A+ 2008

    • CompTIA
  • Microsoft Certified IT Professional SA (MCITP SA)

    • Microsoft
  • Microsoft Certified Technical Specialist (MCTS)

    • Microsoft
  • Microsoft Certified Professional (MCP)

    • Microsoft

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