
Technical Writer at Enfold Systems
Houston, Texas Area

Technical Writer at Enfold Systems
Houston, Texas Area
Writer with a background in technical writing, instructional design, open source software development, international training and interactive fiction. My interest and goals include copyright reform, artistic rights, Creative Commons, creating interactive storytelling via the web and fostering literary communities.
Linux/Unix, Content Management, Instructional Design, XML, Weblogs, Plone, International Education, PC Hardware, Publishing, Digital Signal Processors, Software Training, Robohelp, Wordpress, Video Production, English for Special Purposes, TEFL, Python, Ebook Production, Academic Publishing, Single-Source Documentation Methodologies, Ebook Production
(Self-Employed; Myself Only; Computer Software industry)
February 2006 — Present (3 years 6 months)
In February, 2006 I left my job to work on various independent creative projects related to ebook publishing and multimedia.
(Privately Held; Computer Software industry)
November 2007 — March 2009 (1 year 5 months)
Produced documentation for company's Windows enterprise software and user manuals/configuration guides for consulting clients.
Subjects: Windows Server Administration, IIS, Plone, Python, Linux, Web site management, Wikis, workflow, user management.
Tools: Plone, Subversion, Gimp, IIS, MS Office 2007
(Media Production industry)
January 2005 — January 2009 (4 years 1 month)
Teleread is a well-established online news and analysis site which covers ebooks and the publishing industry. I've been contributing articles for over two years. In the last 6 months, I've taken on various system administration duties: handling wordpress upgrades, monitoring traffic and helping to plan future direction. At the moment, I'm working to expand the functionality of the site, migrating to a new content management system and implementing online advertising to make the site self-supporting and/or profitable.
(Educational Institution; 1001-5000 employees; Public Safety industry)
December 2006 — April 2007 (5 months)
Produced website content for an organization doing research and training about law enforcement technologies and public safety (Southwest Public Safety Training Center http://www.swtc.uh.edu/ ). I produced content using the plone content management system. Wrote news/updates/project descriptions and press releases. Also, offered feedback to the web developers about page usability and overall organization or content on the site.
(Public Company; 1001-5000 employees; txn; Semiconductors industry)
August 2002 — February 2006 (3 years 7 months)
Wrote documentation for Code Composer Studio IDE (software to help programmers write applications for digital signal processors). Used Robohelp for generating Winhelp, Quicksilver CMS for generating PDF's and XMETAL for an in-house XML-based CMS. Also, managed ClearCase for my department.
(Public Company; 10,001 or more employees; DELL; Computer Hardware industry)
2000 — 2001 (1 year)
Wrote documentation and training modules for a secure file/image transfer utility. It was used to transfer image files to and from the Dell Malaysia factory. Provided in-person training to system administrators flown in from Malaysia about this tool.
Wrote/updated online help for various web applications used for manufacturing.
Gathered user requirements and did usability testing and education.
(Non-Profit; 501-1000 employees; Higher Education industry)
1997 — 1998 (1 year)
In addition to teaching at the Volyn Institute for Economics and Management in Lutsk, Ukraine, I conducted teacher training seminars at cities around Ukraine and taught workshops on various business topics.
(Government Agency; 1001-5000 employees; Higher Education industry)
1995 — 1997 (2 years)
Taught various subjects to business majors in Universiteti Teknologjik 'Ismail Qemal Vlora in Vlore, Albania. Also, did grant writing, curriculum design, cross-cultural communication and organizing of conferences, seminars and academic events.
none , Instructional Technology , August 2000 — May 2001
Took 2 graduate classes in Instructional System Design
MA , Writing Seminars (Creative Writing) , 1988 — 1989
Participated in two semester-long graduate writing workshops with J.M. Coetzee (Nobel Prize winner) and John Barth (National Book Award winner).
JHU Teaching Fellowship.
BA , English , 1984 — 1988
HS , General Studies , 1981 — 1984
Blogging, Swimming, Eastern European Culture. Published articles on teleread.org, Slashdot.org, kuro5hin.org, blogcritics.org, watchblog.com, Houston Chronicle's Techblog. Conferences Attended: Hypertext (2000), Usability Engineering (2000), SXSW Interactive (2001-present), Austin's Gamers' Conference (2003), Pycon Python Conference (2006), Plone Developers' Conference (2003 & 2006), Digital Textual Studies (2006), Houston Python Unconference (2007).
Certifications: A+ PC Technician, Network +, Linux LPI 101, Linux LPI 102, Certified Internet Webmaster (CIW) Associate