Trainer/Instructional Designer - Increasing Bottom Line Profitability Through Learning Strategies
Columbus, Ohio Area
- Current
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- Trainer at Fiserv
- Past
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- Senior Instructional Designer at OmniPath, Inc.
- Manager of Technical Training at Star Leasing Company
- Training Manager at Progressive Medical, Inc
- Trainer at Chase Manhattan Mortgage Corporation
- Training Coordinator at Ashland, Inc
- Training Specialist at Huntington National Bank
- Trainer at Chase Manhattan Bank/Bank One, Columbus, N.A
- Education
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- The Ohio State University
- Recommended
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8 people have recommended Robert - Connections
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144
connections
- Industry
- Professional Training & Coaching
- Websites
Robert Goldasich’s Summary
I am a Trainer/Instructional Designer with extensive experience in the development, facilitation and delivery of training programs. I also have experience managing Training Teams and Departments.
I can take the most technical of subjects, break them down into easily digestible components, and assemble them conceptually to others in a way they can easily absorb. I'm proficient in the creation of curriculum and courses intended for a variety of delivery methods, including instructor-led, blended learning, training videos as well as computer and web based learning modules. I am skilled at generating and implementing learning programs that support both business and financial objectives.
Robert Goldasich’s Specialties:
• Adult Learning Theory
• Training Analysis
• Needs Assessment
• Curriculum Design
• Instructional Design
• Interviewing SMEs
• Facilitation/Classroom Training
• Distance Learning/Webinars
• E-learning/Web-based training (WBT)
• Computer Based Training (CBT)
• Training Videos
• Soft Skills Training
• Safety Training
• Training Updates and Changes
• Policy and Procedure Documentation
• Technical Writing
• Measurement and Assessment
• Training Grants
• Project Management
Robert Goldasich’s Experience
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Trainer
Fiserv
(Public Company; FISV; Information Technology and Services industry)
April 2009 — Present (8 months)
Fiserv (formerly known as CheckFree) is the world’s largest service provider to banks, credit unions, and lending institutions. Fiserv provides integrated information management and electronic commerce systems and services, including transaction processing, electronic bill payment and presentment, business process outsourcing, document distribution services, and software and systems solutions.
Responsibilities:
• Providing training support to the EFT Card Services Business Unit
• Facilitating classroom and on-site training
• Developing both internal and external customer education programs in a variety of formats
• Conducting training needs analyses to determine performance improvement solutions
• Working with subject matter experts to create and revise training materials
• Performing evaluations to determine the applicability and effectiveness of training methods
• Using professional concepts to apply company policies and procedures to determine best practices as they relate to training
Key achievement:
• Designed, implemented and facilitated a brand new comprehensive training curriculum to support the creation of a new call center line of business in two geographic locations and managed the implementation of this additional platform from a training and organizational development perspective -
Senior Instructional Designer
OmniPath, Inc.
(E-Learning industry)
2008 — 2009 (1 year )
OmniPath designs and develops custom learning solutions for corporations, government agencies and educational institutions. OmniPath offers multimedia, web-based and instructor-led training programs.
Responsibilities:
• Developing custom e-learning content
• Writing instructionally sound storyboards
• Communicating course vision design concepts to graphic designers and programmers
• Interviewing subject matter experts
• Managing projects
Key achievements:
• Managed creative direction of course development that led to over $100k of additional work
• Went above and beyond the parameters of my job description to learn Macromedia Flash -
Manager of Technical Training
Star Leasing Company
(Privately Held; Transportation/Trucking/Railroad industry)
2005 — 2007 (2 years )
Star Leasing is a semi-trailer leasing, rental, sales and maintenance/repair organization.
Responsibilities:
• Revising, updating and creating operating policies and procedures
• Assessing needs and developing curriculums and courses intended for a variety of delivery methods for all of Star's operating policies and procedures
• Measuring the impact of training
• Updating the company’s intranet
Key achievements:
• Constructed training department from scratch - by implementing Operations and Service Training, processes were put in place and higher productivity and cost savings were the result
• All Operations and Service Trainees passed their certification assessments with a perfect score of 100%
• Implemented a Video-based Behavior Based Safety Training Program, resulting in fewer OSHA recordable incidents and fewer workers’ compensation claims
• Introduced and managed a New Manager Assimilation Process -
Training Manager
Progressive Medical, Inc
(Privately Held; Hospital & Health Care industry)
2003 — 2005 (2 years )
Progressive Medical offers cost containment services and products to the managed care industry.
Responsibilities:
• Supervising the daily activities of the Training and Development Team
• Communicating and meeting with key business partners and internal customers regarding training needs
• Developing and enhancing training materials and programs
• Creating and distributing training updates and changes
• Measuring and assessing the impact of training
Key achievements:
• Reorganized 8-week new hire training program to a 3-week program, thereby saving the organization both time and money while at the same time still giving the learner the foundation needed to start their career
• Set the groundwork in place for a mentoring program in which a large percentage of new employee training is done by subject matter experts freeing the trainers for developmental and leadership training
• Designed and delivered a high potential supervisor/leadership development program -
Trainer
Chase Manhattan Mortgage Corporation
(Banking industry)
2002 — 2003 (1 year )
Chase Manhattan Mortgage Corporation originates and services residential mortgage loans.
Responsibilities:
• Providing comprehensive, ongoing training support to the Loan Servicing Department
• Developing, maintaining and facilitating the training program for new employees
• Facilitating Developmental and Soft Skill training program for existing employees
Key achievements:
• Personally led all live, synchronous learning events
• Conducted extensive train-the-trainer sessions for subject matter experts in order to utilize their talents and knowledge in the classroom -
Training Coordinator
Ashland, Inc
(Chemicals industry)
1999 — 2002 (3 years )
Ashland Distribution Company operates as a distributor of chemicals, plastics, fiber reinforcements, and fine ingredients.
Responsibilities:
• Providing comprehensive, ongoing training support to Ashland Distribution Company
• Developing, maintaining and facilitating an 8-week training program for new employees
• Facilitating change management training
• Developing, maintaining and facilitating programs for consolidation training
• Developing, maintaining and facilitating programs for implementation training
• Serving as working manager of new-hires
Key achievements:
• Conducted a successful implementation training for US locations when Ashland switched from an AS400 to an SAP system
• Awarded the Ashland President’s Award, presented to those individuals selected by the President of the company who provide outstanding contributions to the fiscal year business results for the successful implementation -
Training Specialist
Huntington National Bank
(Banking industry)
1998 — 1999 (1 year )
The Huntington National Bank provides retail and commercial financial products and banking services.
Responsibilities:
• Providing comprehensive, ongoing training support to the Loan Servicing Department
• Developing, maintaining and facilitating training programs for new employees
• Creating and providing developmental workshops, programs and resources for existing employees
• Writing and maintaining departmental procedure documentation
Key achievement:
• Personally led all live, synchronous learning events -
Trainer
Chase Manhattan Bank/Bank One, Columbus, N.A
(Banking industry)
1995 — 1998 (3 years )
Chase Manhattan Bank provides retail and commercial financial products and banking services.
Responsibilities:
• Providing comprehensive, ongoing training support to the Collections Department
• Developing, maintaining and facilitating training programs for new employees
• Creating and providing developmental workshops, programs and resources for existing employees
• Writing and maintaining departmental procedure documentation
Key achievements:
• Personally led all live, synchronous learning events
• Conducted a successful new software implementation training for US call centers
Robert Goldasich’s Education
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The Ohio State University
BA , Interpersonal and Organizational Communications , 1988 — 1993
Additional Information
Robert Goldasich’s Websites:
Robert Goldasich’s Interests:
Mazda Miatas, Playing Guitar, Jimmy Buffett, Photography and Digital Photo Manipulation, Training/Adult Learning, Social Media for Business, Web 2.0 tools
Robert Goldasich’s Groups:
• ASTD - American Society for Training and Development
• ISPI - International Society for Performance Improvement
• HRACO - Human Resources Association of Central Ohio
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Linked:HR (#1 Human Resources Group) -
Learning, Education and Training Professionals Group -
Central Ohio Network -
LinkedColumbus -
ASTD National -
(E-)learning network -
IT Martini -
Ex Bank One -
Ohio Professionals -
Training&Development -
The eLearning Guild -
Instructional Design & E-Learning Professionals' Group -
ISPI - Global -
E-Learning 2.0 -
Linked:HR - Organization Development & Training
Robert Goldasich’s Honors:
Recipient of the 2001 Ashland President’s Award, presented to those individuals selected by the company's President who provide outstanding contributions to the fiscal year business results
Robert Goldasich’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
