Principal Consultant and Owner of Redwood Network Services, Inc.
Kansas City, Missouri Area
Principal Consultant and Owner of Redwood Network Services, Inc.
Kansas City, Missouri Area
I concentrate on what's in it for the customer by combining my technical experience with an understanding of business and customer service. The end results are needs driven solutions customized for each individual customer.
My first IT consulting job with American Management Systems was on a business process reengineering project where we were working with the Kansas Department of Revenue to transform them from a non-responsive bureaucracy in to a customer service oriented organization. All of the consultants were expected to be business analysts first and IT workers second. That mindset has stayed with me and colors every customer interaction I have.
- Helping small and medium companies concentrate on their business and spend less time on their computer systems.
- Helping companies develop and adopt preventative computer support plans.
- Exchange e-mail consulting
- Windows server consulting
- Small Business Server consulting
International Association of Microsoft Certified Partners (IAMCP)