Staff Engineer / ESM Architect at Walmart.com
San Francisco Bay Area
- Current
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- Staff Engineer / ESM Architect at Walmart.com
- Past
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- Sr. ESM Engineer at Walmart.com
- Advisory IT Professional at IBM Corporation
- Lead NMS Engineer at Gap Inc.
- Manager of Information Systems at Indiana University
- Education
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- Indiana University Bloomington
- Indiana University Bloomington
- Southport High School
- Recommended
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8 people have recommended Rick - Connections
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connections
- Industry
- Information Technology and Services
- Websites
Rick Melick (rmelick650@gmail.com)’s Summary
Responsible for the prototyping, selection and implementation of tools for data center automation, enterprise and network management systems. Implement strategies and best practices that deliver value while preserving the integrity, availability, stability and scalability of the data center and system designs. Capture and distill requirements from multiple business owners (development teams, network engineering, system engineering, operations center, etc.). Integrate home-grown and acquired tools. Train users on home-grown and acquired tools. Coordinate team activities when needed.
Rick Melick (rmelick650@gmail.com)’s Specialties:
Enterprise Systems Management; SNMP Network Management Systems; Computer Programming (Java, Visual Basic, Scheme, Perl, C, Prolog, 68000 Assembly Language, TACL; PL*SQL); computing structures; data structures and discrete structures; FCAPS; OpenView Network Node Manager; OpenView Operations; OpenView Reporter; Open NerveCenter; Tivoli NetCool; CiscoWorks; CiscoSecure ACS; ISO 9001:2000; PCI; BladeLogic; ProactiveNet
Rick Melick (rmelick650@gmail.com)’s Experience
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Staff Engineer / ESM Architect
Walmart.com
(Public Company; 10,001 or more employees; WMT; Retail industry)
March 2008 — Present (8 months)
* Review and provide guidance to WalMart.com's systems management and automation initiatives.
* Assess feasibility and ramification of new business requirements. Design appropriate solutions and recommend alternative approaches when necessary.
* Drive the design methodology of the ESM processes and ensure adoption within the technology Associates' functional areas.
* Build and integrate with best-of-breed, off-the-shelf, commercial and open-source software components - as well as in-house specialized products - for inclusion into the management and automation platform(s).
* Stay abreast of advancements in NMS/ESM and data center automation technologies in order to determine relevance and possible impact to existing systems. -
Sr. ESM Engineer
Walmart.com
(Public Company; 10,001 or more employees; WMT; Retail industry)
September 2006 — March 2008 (1 year 7 months)
* Total redesign of BladeLogic architecture for necessary performance improvements.
* Migrated BladeLogic infrastructure to a new version, overcoming many project challenges. Supported two BladeLogic implementations simultaneously during the migration.
* Developed a new Application Release Management framework using BladeLogic infrastructure.
* Reimplementation of Site Operations / NOC jobs in BladeLogic with particular focus on best practices.
* Implemented new work-flow automations supporting development teams, system engineering and platform teams. Trained application developers, release and system administration teams on new framework.
* ProactiveNet support for server and software systems management.
* Implemented Payment Card Industry (PCI) audit compliance requirements for the team.
* Zero Downtime Release (ZDR), a patent-pending procedure of WalMart.com.
* 24/7 on-call support; 3rd-level escalation for severity issues
* Engineering Award winner -
Advisory IT Professional
IBM Corporation
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
March 2006 — September 2006 (7 months)
* Responsible for the systems management tools team supporting network, mid-range and mainframe fault monitoring / automation.
* Moved all tools, and facilitated the successful transition of IT operations support, to Hortol�ndia, Brazil. Trained 12, 2nd-Level midrange automation employees there on site.
* Served as an interface between IBM and the client. Provided innovative solutions which focus on client success and generated additional revenue for the firm. Maximized return on investments in management software and related hardware resources.
* Responsible for developing, documenting and improving processes, increasing employee efficiency and accuracy in execution of tasks. Responsible for adherence to change and incident management policies. Articulate requirements, define and assign work. Guide and mentor employees.
* Recommend and implement solutions to severity issues. -
Lead NMS Engineer
Gap Inc.
(Public Company; 10,001 or more employees; GPS; Retail industry)
February 2001 — March 2006 (5 years 2 months)
* Lead a team of six Enterprise Systems Management engineers in support of four, iconic brands: GAP; Old Navy; Banana Republic and Forth & Towne.
* Scope of monitoring included: 3,100 stores; 5,500 networking devices; 20,000 interfaces; 300 enterprise applications; two mainframes; two Tandem non-stop systems; 5,000 servers; five headquarter locales; eight distribution centers and international sourcing offices in twelve countries.
* Supported 400 Infrastructure Services employees, including 40, 1st-Level operations staff in two data centers.
* Held three progressive job classes: Associate, Engineer and Lead. All performance reviews were either, “above target,” or, “significantly above target.” -
Manager of Information Systems
Indiana University
(Non-Profit; 10,001 or more employees; Higher Education industry)
June 1989 — January 2001 (11 years 8 months)
* I held a variety of positions in, “educational services,” including residence hall management, marketing and IT (6 years).
* Tools Used: AssetWorks/MMS (admin experience); SurveyTracker (admin experience); MS-Access (admin experience); C-BOARD (operator-level experience).
* The balance of my experiences at IU was in the management of full-time service employees and part-time, student staff on campus (6 years).
Rick Melick (rmelick650@gmail.com)’s Education
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Indiana University Bloomington
BS, Computer Science, 1997 — 2000
I put myself through school. I was a student member of the Association for Computing Machinery (ACM).
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Indiana University Bloomington
BA, Religious Studies, 1985 — 1992
I put myself through school. I was an IU Alumni Association student representative and on the board of the United Way's, "Abilities Unlimited," handiCAPABLE outreach.
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Southport High School
1981 — 1985
Additional Information
Rick Melick (rmelick650@gmail.com)’s Websites:
Rick Melick (rmelick650@gmail.com)’s Interests:
philosophy, religion, cosmology, physics, electronics, artificial intelligence, formal language theory, compiler design, computer programming, history, politics, reading, writing, jazz music
Rick Melick (rmelick650@gmail.com)’s Groups:
Association for Computing Machinery, IEEE Computer Society, Indiana University Alumni Association, Mentor - IUAA Career Services Center
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The Greater IBM Connection: IBM's alumni program for past and present IBM employees -
Indiana University Alumni Network -
Gap Inc. Networking -
Walmart.com Alumni
Rick Melick (rmelick650@gmail.com)’s Honors:
HP OpenView Accredited Systems Engineer (2003,2005)
HP OpenView Accredited Integration Specialist (2003,2005)
ISO 9001:2000 Internal Auditor credential (2002)
NerveCenter certification (2001)
Rick Melick (rmelick650@gmail.com)’s Contact Settings
Interested In:
- getting back in touch
