Sr. Content Developer, Wine Country Hiking Guide
San Francisco Bay Area
- Current
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- Principal at California Wine Hikes
- Past
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- Senior Technical Writer at Robert Half International
- Content Developer at Fantesca Estate & Winery (Self-employed)
- KB Admin/Sr. Technical Writer at Robert Half International at VMware
2 more...
- Recommended
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10 people have recommended Russ - Connections
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390
connections
- Industry
- Internet
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Russ Beebe’s Summary
If there’s one word I can share about this process of delivering value to the customer, it is “overcommunicate”. As a user advocate with that goal in mind and heart, I have always believed in identifying the audience, crafting the right message for that audience, and evangelizing the consistency of that message across the communication vehicles of the brand.
When done correctly at the outset, the job of communicating the brand becomes an easy one, because it doesn’t cause endless revisions of documentation, numerous change requests, lost sales, or burned-out project managers. I do my best to raise awareness of "information architecture" -- customer communications from a high-level approach -- as a function that must be considered early in all process flows.
Additionally, a company that considers how information is packaged as an integral part of its executive strategy is a company I know I want to work for.
Russ Beebe’s Specialties:
Content management, knowledge tools, usability, web editing, technical writing; building relationships with SMEs, marketing personnel, and customers toward development of content appropriate to customers' requirements.
Messaging with intent of communicating the brand.
Concise, consistent, complete and effective writing and editing of documentation and web content.
Technical illustration.
