
Application Engineer at Riverside Technical Services
Melbourne, Florida Area

Application Engineer at Riverside Technical Services
Melbourne, Florida Area
My role as senior customer solutions engineer is to assess our assist with systems design and implementation of the GE PA/CIS product suite and to work closely with customers in a first tier support role for the Rail Operations group.
ETL, C# development, J2EE, SOAP, XML, XPath, Novell/Silverstream Application Server administration and development, Oracle Database Administration, SQL Server 2000/2005 Database Administration, Data Visualization, Professional Services
(Information Technology and Services industry)
October 2008 — Present (10 months)
As one of the application engineers for GE Rail Operations, I am to install, configure and support existing and new transportation customers in their public address and customer information system applications. Keeping the transportation consumers informed.
(Privately Held; 11-50 employees; Computer Software industry)
November 2007 — October 2008 (1 year)
My role as senior customer solutions engineer is to assess our clients’ current data and systems, assist with systems design and implementation of FYI Visual data visualization solutsions, support current implementations, debug and fix implementation issues and test issue fixes returned by development before sending to the client for deployment. I am expected to define, develop and document business and system requirements, contribute to a strong client relationship through interactions with clients, create processes for capturing and defining data, data standards, modeling and documentation.
(Public Company; 201-500 employees; AGC; Information Technology and Services industry)
July 2006 — November 2007 (1 year 5 months)
As the Production Database Administrator I am responsible for maintaining the production databases, change control, backup and recovery, replication and development support for research and development members.
(Privately Held; 11-50 employees; Information Technology and Services industry)
February 2002 — June 2006 (4 years 5 months)
As a Professional Services Engineer at FYI, I perform custom demonstrations and implementations of the FYI Visual product suite, provide business and technical analysis, data visualization consulting and training, provide Oracle database consulting and performance tuning services.
My primary service to the end user is to develop integration middleware and custom applications to satisfy customer requirements using Java, XML, Visual C#, C++, PL/SQL., SQL, and VBS.
My final achievement with FYI was to develop the Cognos ReportNet 8 to FYI Visual integration application.
(Privately Held; 51-200 employees; Information Technology and Services industry)
July 2000 — February 2002 (1 year 8 months)
As a Professional Services Engineer at Identitech, I perform custom demonstrations and implementations of the FYI EDMS product suite, provide business and technical analysis, document management consulting and training, provide Oracle database consulting and performance tuning services.
My primary service to the end user is to develop integration middleware and custom applications to satisfy customer requirements using Java, XML, Visual C#, C++, PL/SQL., SQL, and VBS.
My favorite achievement with Identitech was to develop the Kofax Ascent Capture Release Script for capturing images and index data for immediate import into the FYI EDMS.
(Public Company; Information Technology and Services industry)
1997 — 2000 (3 years)
Implemented Shared Services Data Collection system on Entergy's 800MHz radio system using GenesisWorld GenSZAI, NetVista and EZBill+ products.
Managed Joint Use Activities on all of Entergy's telecommunications structures from initial customer contact through to billing support.
800MHz and spectrum management and analysis, frequency database normalization, optimization, queries, reports and backups.
(Information Technology and Services industry)
1994 — 1997 (3 years)
Post Bacc Certificate , Computer Information Systems , 1999 — 2000
My Post Bacc. Certificate in Computer Information Systems centered on database design, maintenance and SQL development, Oracle administration and tuning.
BA , Philosophy, Computer Science , 1994 — 1997
My concentration in the philosophy department was centered on envrionmental ethics, but also included studies in epistomology and the greek philosophy.
My minor concentration was in computer science which lead to further studies in computer information systems.
phycology, biotechnology, biofuels, databases, data management, software development, new technology, philosophy, fishing, kayaking