Ricardo Governa

Current

• Telecoms Manager, EMEA at Glu Mobile Ltd.

Past

• Repair Center Manager, EMEA at Alcatel-Lucent (formerly Lucent Technologies)
• Telecommunications Consultant at Independent Consultant (Self-employed)
• Head of Device Management, EMEA at Glu Mobile Ltd.

• Deck Management Coordinator at Glu Mobile Ltd.
• Device Manager at Glu Mobile Ltd. (formerly Macrospace Ltd. and Sorrent Inc.)

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2 more...

Education

• Universidade Lusíada do Porto
• Universidade Portucalense Infante D. Henrique
• Universidade Católica Portuguesa

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Recommended

31 people have recommended Ricardo

Connections

500+ connections

Industry

Telecommunications

Websites

• My Company
• My Portfolio
• My Twitter

Ricardo Governa’s Summary

Experience in new technologies, media and telecommunications / wireless markets. Passionate mobile device expert with in-depth understanding of the industry needs, trends and technical challenges. Strong customer service ethic. High-level contacts and direct relationship with major global operators, vendors & OEMs within the telecommunications and entertainment industries (Sony Ericsson, Nokia, Research In Motion, Alcatel-Lucent, Atos Origin, Vodafone Global, Orange Group, Hutchison 3G, End2End, MG&C / Evetras GmbH, Glu Mobile, Playfish, Electronic Arts, ...)

Business Development support, Sales development support, Business Intelligence, Pre-Sales support, After-Sales support, Mystery-Client, HR & Recruitment, Telecommunications consultancy, Mobile/Handheld Entertainment consultancy.

Benefit of a Human Resource Management degree guaranteeing solid social / technical skills and competences namely team spirit, leadership, networking, persuasiveness, analyzing and problem solving skills, intelligent planning, exceptional accuracy and attention to detail in all areas of work, ability to perform under pressure, eagerness to learn new skills, energetic and creative, proactive and structured individual.

Ricardo Governa’s Specialties:

Specialist Education in HRM (strategic & operational roles; skills & knowledge); Broad-based Business Management Education; HR within a Business Environment (both nationally & internationally); Assessment; Analysis; Communication; Leadership; Decision-making; Personal Skills and Flexibility; HR Development; People Resourcing; Hygiene, Health and Safety at Work. Human Resources as the critical source of competitive advantage, critically important to organizational success.

Ricardo Governa’s Experience

• Telecoms Manager, EMEA

  Glu Mobile Ltd.

  (Public Company; GLUU; Computer Games industry)

  February 2010 — Present (1 month)

  Glu (NASDAQ: GLUU) is a leading global publisher of mobile games. Its portfolio includes original titles and titles based on major brands from partners including Atari, Activision, Konami, Harrah's, Hasbro, Warner Bros, Microsoft, PlayFirst, PopCap Games, Sega and Sony. Founded in 2001, Glu is based in San Mateo, California and has offices in London, France, Germany, Spain, Italy, Sweden, Poland, Russia, Hong Kong, China, Brazil, Canada and San Clemente, California.
  
  Sourcing, strategy, support, analysis and administration of both internal and external telecommunication services; Maintenance of the EMEA and APAC device roadmap; Prioritization of devices based on market & sales data; Internal device management & asset tracking; Maintenance of internal tools; Sales & market data analysis and entry; Management of relationships with partners, external vendors & OEMs; Product lifecycle management; Competition research; Research of industry trends & local opportunities; Identifying missing & new customers; IT/VoIP support/administration; ...

• Repair Center Manager, EMEA

  Alcatel-Lucent (formerly Lucent Technologies)

  (Public Company; ALU; Telecommunications industry)

  September 2009 — December 2009 (4 months)

  Alcatel-Lucent (Euronext: ALU, NYSE: ALU) is a global telecommunications corporation, headquartered in Paris, France. It provides telecommunications solutions to service providers, enterprises and governments around the world, enabling these customers to deliver voice, data and video services. The company focuses on fixed, mobile, and converged broadband networking hardware, IP technologies, software, and services. It leverages the technical and scientific expertise of Bell Labs, one of the largest innovation and R&D houses in the communications industry. Alcatel-Lucent has operations in more than 130 countries.
  
  Management of a set of Repair Centers worldwide that repair the parts managed by the Performance Tiger Team.
  
  That means to decide the shipment to RC, to raise RMA, to follow up WIP, to chase backlog, to measure scrap and to find replacement solutions when necessary, to measure global TAT, to measure RC real and contractual performance, to assess global repair cost ( including repair + logistics + scrap + inventory cost to balance SLA + DOA ).
  
  The RC Manager is responsible for the repair performance and works within the policy guide lines defined by the RC back office team while agreeing the RC invoices. As part of the Performance Tiger Team, I am responsible for the Customer delivery performance for my products.

• Telecommunications Consultant

  Independent Consultant (Self-employed)

  (Self-Employed; Information Technology and Services industry)

  February 2009 — August 2009 (7 months)

  Google Apps & Cloud Computing / Software-as-a-Service (SaaS) solutions provider ( deployment, training and administration ) ; Telecommunications technical consultant ; Device roadmap & strategy ; Talent recruitment & headhunting ; Industry trends and competition research.
  
  Clients include a Fortune 500 telecommunications hardware, software and services company for EMEA, a NASDAQ-listed mobile content publisher for EMEA and a Web 2.0 social networking content startup for APAC.

• Head of Device Management, EMEA

  Glu Mobile Ltd.

  (Public Company; GLUU; Computer Games industry)

  April 2008 — January 2009 (10 months)

  Glu (NASDAQ: GLUU) is a leading global publisher of mobile games. Its portfolio includes original titles and titles based on major brands from partners including Atari, Activision, Konami, Harrah's, Hasbro, Warner Bros, Microsoft, PlayFirst, PopCap Games, Sega and Sony. Founded in 2001, Glu is based in San Mateo, California and has offices in London, France, Germany, Spain, Italy, Sweden, Poland, Russia, Hong Kong, China, Brazil, Canada and San Clemente, California.
  
  Maintenance of the European device roadmap; Prioritization of devices based on market & sales data; Device sourcing & strategy for EMEA & APAC; Internal device management & asset tracking; Maintenance of internal tools; Sales & market data analysis and entry; Management of relationships with partners, external vendors & OEMs; Product lifecycle management; Competition research; In-house HR training, coaching, mentoring & development; Research of industry trends & local opportunities; Identifying missing & new customers; …

• Deck Management Coordinator

  Glu Mobile Ltd.

  (Public Company; 51-200 employees; GLUU; Telecommunications industry)

  April 2007 — March 2008 (1 year )

  This newly created role focus on Sales and Market data analysis and entry for Glu's European Mobile business ; In-house Human Resources training/coaching/mentoring and development

• Device Manager

  Glu Mobile Ltd. (formerly Macrospace Ltd. and Sorrent Inc.)

  (Public Company; GLUU; Computer Games industry)

  November 2006 — March 2007 (5 months)

  Maintenance of the European device roadmap; prioritization of devices based on market & sales data; device sourcing; internal device management & asset tracking; maintenance of internal tools; sales and market data analysis and entry

Ricardo Governa’s Education

• Universidade Lusíada do Porto

  Master's , Human Resource Management , 2002 — 2006

  Specialist Education in Human Resource Management (strategic & operational roles; skills & knowledge); Broad-based Business Management Education; HR within a Business Environment (both nationally & internationally); Assessment; Analysis; Communication; Leadership; Decision-making; Personal Skills and Flexibility; Application of these Skills in the Traditional Sectors of Business & Commerce and in Small-to-Medium-Sized businesses and the Not-For-Profit Sector; The Legal Environment of Business and Employment; HR Development; People Resourcing; Hygiene, Health and Safety at Work. Human Resources as the critical source of competitive advantage, critically important to organizational success. Author: website NAGRH.pt.vu for the Human Resource Management Degree Students Association at the Lusiada University of Porto, precursor of the official e-learning, providing all the studying material available to the corresponding students. Member of the NAGRH board during 2003-2004 and 2004-2005.

  Activities and Societies:

  Human Resource Management Students Association (2003 - 2005)

• Universidade Portucalense Infante D. Henrique

  Computer Systems Management 2000 — 2002

  Information Technologies, Information Systems (hardware, software; Windows, Unix); Algorithms; Management (business; professional issues); Computing Didactics & Educational Methodology

• Universidade Católica Portuguesa

  Law 1997 — 2000

  Law / Business Law / European Legal Studies ; History ; Political Science

Additional Information

Ricardo Governa’s Websites:

• My Company
• My Portfolio
• My Twitter

Ricardo Governa’s Interests:

Freshwater fishkeeping and Aquascaping (breeding and maintenance of tropical species) ; Reiki (second degree) ; Apple Inc. ; Human Resource Management ; HR Training / Coaching / Mentoring ; Micromanagement ; Psychology ; Computer Science ; Marketing ; Industrial Design ; Ergonomics ; Telecommunications ; New Technology in general

Ricardo Governa’s Groups:

Co-author: freeware software HostsMan and VideoCalc. Referenced by the Australian newspaper The Sydney Morning Herald, Tucows, Softpedia, C|Net Download.com, ZDnet, etc. ; Co-author: Abelhadigital.com, a non-commercial website, home of freeware software solutions and provision of technical support. ; Author: website NAGRH.pt.vu for the Human Resource Management Degree Students Association at the Lusiada University of Porto, precursor of the official e-learning, providing all the studying material available to the corresponding students. Member of the NAGRH board during 2003-2004 and 2004-2005. ; Invited administrator to the Club-Siemens.com Forum as acknowledgment for the contributions as moderator of the Portuguese Section. ; Named MVC - Most Valuable Contributor - Mac OS X Expert at the Forum Calendar Of Updates at Dozleng.com. Member of the Forum Team. ; Co-Author: Mailings Lists Spyware, MacNews, UnixNewbies and Tvtel at Yahoo Groups.

•    eOffice
•    OPEN Forum
•    On Startups - The Community For Entrepreneurs
•    Portuguese Entrepreneurship Network
•    Linked:HR (#1 Human Resources Group)
•    Telecom Professionals
•    Learning, Education and Training Professionals Group
•    MobilOpen :: the mobile business group
•    Global Worker
•    Wireless Hires (wirelessHires.com)
•    EMEA Executive Search
•    Apple Professionals
•    London IN
•    Lusofonia - Unir os Falantes de Português
•    RecruitingBlogs
•    CV Sourcing Consultants & CV Sourcers.
•    Friends of / Amigos do Portugal
•    Friends of the European Union
•    Job & Career Network
•    Glu Mobile Network
•    Human Resource Management
•    Casual Games
•    Mac Users
•    H.R. Professionals
•    Business Portugal
•    HR Strategic Sourcing
•    Startup Specialists
•    MRI Network
•    Game Developers
•    World Gaming Executives
•    Mobile Content
•    Mobile Product Management
•    The Job Board (Find A Job, Post a Job)
•    The Star Tracker
•    iPhone Developers - www.iPhoneintouch.com
•    Google Android
•    Tweeple
•    LION500.com (Open Networkers)
•    Video Gaming Industry Executives
•    VideoGame Professionals
•    Cat's Best Friends Worldwide
•    Telecom Tigers - Innovative Networking for Telecom Professionals
•    Playfish Network
•    Dunder Mifflin Alumni: The Office Fan Club
•    Job Openings, Job Leads and Job Connections!

Ricardo Governa’s Honors:

•1986/1987 - Introduction to English at the Professional English College
•1989/1996 - English language learning
•1991/1994 - French language learning
•1994/1996 - English Translation Techniques
•1994/1996 - Classical Latin language learning
•1999/2000 - IBM 32 bits Programming
•2000/2001 - Web Pages Creation at Prodigio – Producoes Digitais Online
•2005/2006 - Japanese language learning at the Faculty of Arts of the University of Porto

•May 2003 - I International Congress of HR Development
•Nov 2003 - International Congress of Work & Organizations
•Dec 2003 - Conference Thinking the Human Resources
•Mar 2004 - I Luso-Spanish meeting of Labor Law
•May 2004 - Organized the II Congress of HR Management
•Nov 2004 - VI International Congress for HR Development in Northern Portugal and Galicia Spain
•Nov 2004 - II National Meeting of the Future HR Managers

•2001 - Honorable mention in LGD's Atari ST memorabilia base
•2004 - CoU Most Valuable Contributor (Mac OS X Expert)

Ricardo Governa’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• getting back in touch