Ric McLaughlin

Current

• Founder - Publisher at Website Honcho

Past

• Director, Web Development at NetIQ
• VP, Information Systems at iDOT.com
• Director, Professional Services at SMART Technologies

• Manager, ACT! Core Technologies at Symantec

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Education

• The University of Texas at Dallas - School of Management

Recommended

7 people have recommended Ric

Connections

115 connections

Industry

Computer Software

Ric McLaughlin’s Summary

Senior technology manager with a history of leading dynamic teams that deliver successful projects creating effective websites. Proven successful in simultaneously executing strategic plans and proactively improving operations. Expert at conceiving and delivering technical solutions to complex problems using refined consulting skills – initiated 17 successful website projects. Masterful at leveraging shrink-wrap software development techniques, certified technical skills and real world technical know-how to build robust software – architected 7 websites with 3 achieving 99.99% uptime. Skilled at building dynamic web development teams – directed 6 web development teams that each delivered 4 or more successful projects.

Publisher of http://www.websitehoncho.com - a “how to” site for professional website managers.

Ric McLaughlin’s Specialties:

Web Development - User Experience Design - Systems Integration - Website Architecture - RDBMS
Recruiting - Staff Development - P&L Management - Software Development Life Cycle
Project Management - Web Technology (.net, Java, LAMP)
E-Commerce - Corporate Websites - SaaS - Web Services
Internet Marketing - Web Analytics

Ric McLaughlin’s Experience

• Founder - Publisher

  Website Honcho

  (Internet industry)

  2007 — Present (2 years )

  Website featuring strategy and ‘how to’ articles for professional website managers
  
  Challenge: Present engaging articles in a conversational style for challenging topics including project management, Internet marketing, content management, hosting, and web development.
  
  Action: Developed website on LAMP (PHP) using WordPress. Wrote and edited website articles.
  
  Results: Over 20 in depth articles in 5 major article series.

• Director, Web Development

  NetIQ

  (Public Company; 1001-5000 employees; NTIQ; Computer Software industry)

  2000 — 2003 (3 years )

  $160M newly-merged systems management and website analytics company
  
  Challenge: Rebuild the WebTrends and NetIQ websites. Build business-critical Internet marketing capabilities. Transform two poorly performing web groups of 32 across 4 locations into an effective team.
  
  Action: Created a strategic plan including project roadmap, staffing plan, and website operations & process improvements. Fielded new website architecture using ASP/VB/SQL Server with MSMQ based systems integration capability. Directed 5 major website projects including content management, e-commerce, online training, customer support and partner portal. Directed Internet marketing system development including campaign management, email marketing and customer data warehouse.
  
  Results:
  · 100% of projects delivered on time and within budget
  · netiq.com availability went from daily crashes to 99.99% up time
  · Registered website users rose from 0 to 375,000
  · Sales leads rose from 900 to 27,000 per quarter

• VP, Information Systems

  iDOT.com

  (Computer Hardware industry)

  1998 — 1999 (1 year )

  $3.5M computer systems manufacturer acquired by Via Technologies
  
  Challenge: Develop configure-to-order computer systems e-commerce website on a shoestring budget. Lay down business systems infrastructure to support business growth.
  
  Action: Architected and managed rewrite of e-commerce website using ASP/VB/SQL Server. Managed build-to-order manufacturing ERP system and hosting implementations and operations.
  
  Results: Via Technologies acquired iDOT.com expressly for the IT group developed website.

• Director, Professional Services

  SMART Technologies

  (Privately Held; 501-1000 employees; Computer Software industry)

  1996 — 1998 (2 years )

  $9.5M enterprise web portal software startup company acquired by i2
  
  Challenge: Build a professional website development consulting practice out of a group of junior developers. Engage prospects during sales process. Deliver large websites projects with immature tools.
  
  Action: Presented client-tailored solutions architecture to over 40 prospects. Developed “The SMART Way” an agile consulting project methodology with estimation model. Expedited a staff ranking system to focus staff budgeting, retention & reduction. Staffed & organized 6 web development-consulting teams.
  
  Results:
  · Consulting revenue jumped from $600K to $7.2M per year
  · Staff expanded over 500% to 56 consultants
  · Completed over 20 successful projects (over 140,000 consulting hours in total)
  · 100% of clients, including Compaq, Ziff-Davis, and Apple, gave positive references

• Manager, ACT! Core Technologies

  Symantec

  (Public Company; 10,001 or more employees; SYMC; Computer Software industry)

  1991 — 1995 (4 years )

  $90M software company, developer of the ACT! contact management products
  
  Challenge: Deliver Mac/Windows cross platform technologies for ACT! product family.
  
  Action: Managed development of the database API, automation API, product localization using C/C++ and software configuration management. Staffed & managed ACT! core technology group of 5 developers.
  
  Results:
  · 8 major versions of ACT! released on the Mac, palmtop, DOS and Windows platforms
  · Over 50 industry awards won including the PC Magazine Editors Choice award 3 times
  · Over 2.5 million licenses sold which generated over $120M in sales

Additional Information

Ric McLaughlin’s Groups:

•    Global Project Management
•    Online Marketing, Web Analytics, and E-commerce Group -- WebAnalysts.Info
•    Symantec Alumni Group
•    Linked:Seattle
•    ACT! Alumni
•    NetIQ Alumni Group
•    Tokyo Web Entrepreneurs

Ric McLaughlin’s Honors:

Project Management Profession (PMP)
Sun Java Certified Associate
Microsoft Certified Professional (.net)
Formerly Microsoft Certified Solution Developer (MCSD)
Formerly Microsoft Certified Systems Engineer (MCSE)

Ric McLaughlin’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch