Technical Consultant at Endeca
Greater Boston Area
- Current
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- Technical Consultant at Endeca Technologies
- Past
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- Technical Support Engineer at Endeca Technologies
- Customer Support Engineer at Mercury Computer Systems
- Technical Support Team Leader at Open Market
- Education
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- Rensselaer Polytechnic Institute
- Recommended
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1 person has recommended Rick - Connections
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277
connections
- Industry
- Computer Software
- Websites
Rick Umali’s Summary
I have a programmer's education and mind-set, but the arc of my career has been in customer-facing roles for enterprise-level, non-commodity software. I am working as a technical consultant for the professional services department of a search engine and analysis company.
Rick Umali’s Specialties:
UNIX, Linux, C/C++, Java, JDBC, Servlets, XML, Tomcat, Apache, Perl, CGI, SQL (Oracle/Sybase)
Rick Umali’s Experience
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Technical Consultant
Endeca Technologies
(Privately Held; Computer Software industry)
February 2005 — Present (4 years 10 months)
Technical consultant for Endeca's Information Access Platform (MDEX, Guided Navigation). I designed and developed MDEX ETL processing and operational tasks. I performed discovery, requirements gathering, data analysis, technical specification writing, and knowledge transfer delivery. Provided application development and support on a variety of Java and Windows web technologies. I have presented training and general sessions at Endeca conferences.
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Technical Support Engineer
Endeca Technologies
(Privately Held; 51-200 employees; Computer Software industry)
April 2004 — February 2005 (11 months)
Technical support for Endeca's Information Access Platform (MDEX, Guided Navigation) and related APIs.
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Customer Support Engineer
Mercury Computer Systems
(Public Company; 501-1000 employees; MRCY; Computer Software industry)
June 2001 — April 2004 (2 years 11 months)
Customer Support at Mercury encompasses phone, web, and e-mail support for our highly technical customers. The group provides diagnosis of complex problems, and bug verification. C and UNIX are the heavy focus here, as well as VME, VxWorks, MULTI, and real-time programming.
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Technical Support Team Leader
Open Market
(Computer Software industry)
April 1995 — April 2001 (6 years 1 month)
I was the team leader for the E-Commerce Support Team at Open Market. In six years at Open Market, I grew from senior, to principal, to team lead roles. In these roles, I resolved numerous technical issues with our enterprise-class e-commerce products. I represented the group and the company at user conferences. I hired personnel and evaluated performance.
Rick Umali’s Education
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Rensselaer Polytechnic Institute
1990 , Computer Science , September 1986 — December 1990
- Activities and Societies:
- Rensselaer Engineer Magazine, Student Orientation, Juggling Club, DJ at WRPI 91.5
Additional Information
Rick Umali’s Websites:
Rick Umali’s Interests:
web technologies, BLOGing, golf, video editing
Rick Umali’s Contact Settings
Interested In:
- consulting offers
- expertise requests
- business deals
- reference requests
- getting back in touch
