Rick Smith

Current

• Information Technology and Product/Project Manager Consultant at Rick Smith IT Consulting

Past

• Consultant at Xperianz
• Web Developer at Blackwell Consulting Services of Ohio
• Web Developer at LexisNexis

• Product Manager at LexisNexis
• President at The Country Walk Association
• Technical Support Representative at LexisNexis
• Computer Specialist at Defense Electronics Supply Center
• Electronic Technician at Defense Electronics Supply Center
• Electronic Equipment Specialist at Defense Electronics Supply Center
• Avionic Navigation/Communications Systems Specialist at United States Air Force

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7 more...

Education

• Wright State University
• Sinclair Community College
• Community College of the Air Force

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Recommended

11 people have recommended Rick

Connections

126 connections

Industry

Information Technology and Services

Rick Smith’s Summary

Years of experience with a diverse background in computer science ranging from avionic and client/server systems to product applications, databases, and web development.

Proven abilities in training/development, quality assurance, and strategic planning.

Client-focused with strong relationship building and customer service/support skills.

• Computer System Administration
• Database Administration
• Product Management
• Project Management
• Software/Applications Trainer
• Web Development

Rick Smith’s Specialties:

.NET
ASP
HTML/DHTML/XML
VB Script
Javascript
ASP Script
Shell,C,Bourne

DATABASE
Oracle
SQL Server 2000-2008
UNIFY2000

OPERATING SYSTEMS
Windows NT, 3.x, 95, 98, XP
Windows 2000 Server
Linux, UNIX, VMS, DOS
Macintosh

SOFTWARE/OTHER
Blackboard
Document Management Systems
Interwoven Teamsite
Microsoft Visual Studio .NET 2003
Microsoft SQL Enterprise Manager v8.0
Macromedia Dreamweaver v8.0
Macromedia Fireworks
Microsoft Office (All Apps/Versions)
WebTrends

Rick Smith’s Experience

• Information Technology and Product/Project Manager Consultant

  Rick Smith IT Consulting

  (Information Technology and Services industry)

  April 2006 — Present (3 years 4 months)

  Information Technology professional with experience in product/project management, administration, and support of information systems/web development.
  
  *Maintain NCR cash registers, MSRs(Magnetic Strip Readers/Credit/Debit Cards), XP Workstations, and Hobart scales for a regional retail store in Moraine, Ohio.
  
  * Shared responsibilites with another individual in coordinating and installing 60 client workstations at a major retail store throughout Ohio.
  
  * Support of computers/servers, configuration of local area networks, communication modems, and wireless/wired routers and print servers.
  
  * Web development on multiple web sites interfacing with databases utilizing ASP, Java, Visual Basic, CSS, HTML, and Microsoft Enterprise Manager.
  
  For a more detailed view of my experience please visit my dossier located at http://ricksmith5524dossier.blogspot.com/.

• Consultant

  Xperianz

  (Privately Held; Management Consulting industry)

  January 2009 — March 2009 (3 months)

  Perform updates to web pages and other IT consulting work as needed. Updated web pages for a client in C#, ASP.NET, and SQL.

• Web Developer

  Blackwell Consulting Services of Ohio

  (Information Technology and Services industry)

  January 2009 — March 2009 (3 months)

  Pulled in to bring together a web site that had been started but not completed. Identified all of the specifics related to the contract and continued coding the web site in C#.NET interfacing with a SQL 2008 server. Identified areas that needed specific skills and recommended additional contractors to complete work with various skills outside my areas of expertise. This position was subcontracted through Xperianz.

• Web Developer

  LexisNexis

  (Public Company; 10,001 or more employees; RUK; Information Technology and Services industry)

  2003 — March 2006 (3 years)

  Provided web development/support for the company’s corporate web site (http://www.lexisnexis.com).
  
  •Performed regular content updates on approximately 35,000 pages including updating cookies from third to first party, interfacing with WebTrends to track e-commerce.
  •Created Active Server Pages (ASP) that generated email notifications, populated data into database tables utilizing stored procedures, configured online assessments, and created forms for data input from web site.
  •Creation and maintenance of web pages scripted in ASP utilizing HTML, DHTML, Javascript, Visual Basic, XML soap functions, and Cascading Style Sheets (CSS).
  •Developed/delivered documentation/training for LexisNexis personnel and customers.
  •Created test case scenarios to test new functionality.
  •Created content editing and reporting tools for administrators to update content and pull reports on program response and effectiveness.

• Product Manager

  LexisNexis

  (Public Company; 10,001 or more employees; RUK; Information Technology and Services industry)

  2000 — 2003 (3 years)

  Provided product management and support for electronic web course services for the law school market, targeting over 200 law schools across the United States.
  
  •Facilitated transition from Web Course in a Box to LexisNexis Web Courses powered by Blackboard.
  •Held weekly meetings with third party developers to ensure product delivery was kept on schedule.
  •Managed development of new features and functions of LexisNexis Web Courses.
  •Created requirement documents that identified new features and functions including test case scenarios.
  •Developed and delivered documentation and training to LexisNexis Customer Support, law school sales force and customers.
  •Managed the interface with LexisNexis Product Development, third party contractors, and internal resources to maintain a competitive edge over competition.
  •Monitored, evaluated, and resolved customer reported problems. Communicated directly with law school faculty end users when necessary to ensure customer satisfaction.

• President

  The Country Walk Association

  (Real Estate industry)

  1999 — 2002 (3 years)

  Participated as a member of the Board of Trustees in the position of President for two of the three year term that I held. Responsiblities included managing the board, assisting in the selection/hiring of a property management company, ensuring the property management company handled owner issues and contractors appropriately. Ensured proper collection/dispersement of funds/fees provided from members of the association. Enforced bylaws of the homeowners association.

• Technical Support Representative

  LexisNexis

  (Public Company; 10,001 or more employees; RUK; Information Technology and Services industry)

  1996 — 2000 (4 years)

  Provided telephonic support for worldwide LexisNexis customers.
  
  •Assisted system administrators and users in setting up and troubleshooting software on all types of servers, workstations, and personal computers.
  •Assisted in the configuration of LexisNexis software with Microsoft Office, WordPerfect, and Document Management Systems.
  •Provided business-to-business premium-level support and consultation to Fortune 500 companies and Law firms.
  •Provided consultative support for peer Technical Representatives to ensure Quality of Answer to customers calling in for technical support.
  •Provided formal classroom instruction related to LexisNexis software to new trainees entering into LexisNexis customer service.
  •Performed duties as a Field System Engineer as needed for onsite customer visits to assist in installation, configuration, and troubleshooting of LexisNexis software along with interfacing with all types of operating systems and network software.

• Computer Specialist

  Defense Electronics Supply Center

  (Government Administration industry)

  1992 — 1996 (4 years)

  Troubleshoot/repair/program 3,000+ workstations on a PC-NFS Ethernet system at Gentile Air Force Station’s Defense Electronic Supply Center.
  
  Review/verify upgrades to computer systems for state-of-the-art technology related to software/hardware requirements which involved creation/evaluation of System Acquisition Requirements Documents (SARDs) as the Quality Assurance Directorate’s ADP Monitor. SARDs being the final instrument to justify the acquisition of equipment once the technical expertise was applied in preparing economic analysis, technical specifications, benchmark specifications and audit/verification procedures required in support of ADP and telecommunication acquisitions for the Federal Government.
  
  System Administrator for a MicroVAX 3800 VMS system. Performed regular tape backups, ensured all variables and memory allocated were set properly, and installed/configured/programmed Oracle v7 in preparation for transfer of database and programs from an old IBM-36 system.

• Electronic Technician

  Defense Electronics Supply Center

  (Government Administration industry)

  1987 — 1992 (5 years)

  Review purchase contracts to identify items for random testing to ensure purchased items complied with applicable specifications. Keyed pertinent information into an IBM-36 Mini using a 3180 Terminal. Assisted in the maintenance and systems operations of the IBM-36 system. Connected 5250 type software/hardware to 80286 personal computers to emulate 3180 terminals as well as utilizing routers to transfer data between the IBM-36 and the 80286 workstations. Created dBase III programming to process data transferred from IBM-36 to include in Monthly and Annual Reports. Chaired Annual Report Committee for preparing and publishing the Annual Report for the Test Facility.

• Electronic Equipment Specialist

  Defense Electronics Supply Center

  (Government Agency; 10,001 or more employees; Defense & Space industry)

  1981 — 1987 (6 years)

  Correlated technical data on specific electrical and electronic parts and/or components, performing a complete technical review to establish electrical, physical, mechanical, functional, and environmental characteristics of the individual item for standardization purposes.

• Avionic Navigation/Communications Systems Specialist

  United States Air Force

  (Government Agency; 10,001 or more employees; Military industry)

  November 1973 — September 1981 (7 years 11 months)

  Responsible for inspecting, troubleshooting, repairing, aligning, modifying, and installing avionic navigation/communication equipment on numerous types of aircraft at both Wright Patterson and Charleston Air Force Bases. Maintained over 17 different types of aircraft and over 33 different aircraft systems including onboard computer systems with Transponders for Identification of Friend or Foe and Station Keeping Equipment. Performed Quality Control Inspections as a production inspector on shop and flight line completed work. Made decisions on flight worthiness of aircraft based on operational readiness of aircraft electronic systems.

Rick Smith’s Education

• Wright State University

  1989 — 1990

• Sinclair Community College

  AAS , Electronic Engineering , 1982 — 1989

• Community College of the Air Force

  Electronic Engineering 1973 — 1981

  44 Semester Hours primarily (99%) in Electronics Engineering.

Rick Smith’s Contact Settings

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• new ventures
• job inquiries
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• reference requests
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