Richard Frank

Richard Frank

Network Support Engineer (ongoing) at FP Property Management Company

Santa Barbara, California Area

Current
  • Early Lead Contractor at Insight
  • Network Support Engineer (ongoing) at FP Property Management Company Santa Barbara, CA
  • Network Support Engineer (ongoing) at FP Property Management Company Santa Barbara, CA
  • I.T Auditor, Business Analyst, Project Manager at Tech Solutions Consulting, Inc.
Past
  • System Engineer/Project Manager/Implementation Specialist Adel and Atlanta,GA. at Southern Financial Systems
  • Sales Engineer Document Imaging Solutions Architect/Product Trainer-Cupertino,CA and Washington D.C. at Ricoh Silicon Valley
  • Sales Engineer Ricoh USA at Ricoh Silicon Valley
  • Network Administrator/Desktop Support -Mountain View,CA at Nokia
  • Systems Engineer at Everdreram
  • Systems Engineer at ICTV Los Gatos,CA
  • Network Consultant (Contract) Pleasanton,CA at NCR
  • Desktop Support\Network Administrator at Scripps Health San Diego,CA
  • Sales Manager at Byte & Floppy Computers San Diego,CA
Education
  • University of California, Davis
  • San Diego State University-California State University
  • Dallas Baptist University
  • Hastings College
  • Wentworth Military Academy Jr. College
Connections
78 connections
Industry
Information Technology and Services

Richard Frank’s Summary

Over 20 years experience as a Technical Consultant specializing in Software Integration, I.T. Auditing, compliance with Federal Programs such as Sarbanes Oxley, HIPPA and most of all Network Security.

I have had the opportunity to work with the Federal Government, creating solutions for various projects in Data Archiving, retrieval, and Imaging (as a contractor).

Ubantu 9.04,9.10, Linux, Red Hat Fedora Project 11 and 12 beta.
Using my extensive experience with all Microsoft operating systems such as Windows NT 4Server ,2000,2003,2008,WindowsXP and Vista.

Imaginative and Creative Document Imaging Solution Architect using products from Ricoh's eCabinet,Doculex, Cardiff/Verity Teleform, Liquid Office, ISS Software's eCip and Hyland Software's OnBase.

Strong experience in Microsoft SQL Server7,2000,2003 and 2005, Microsoft Access, SMS,

Well experienced as a Project Manager using software such as Microsoft Project,Visio,Cloud Computing, Adobe Illustrator

Real Depth with IT skills with software such as Microsoft Exchange Server and Symantec/Veritas Backup Exec.

Richard Frank’s Specialties:

I.T. Regulatory Compliance
Document Imaging
Software Integration
Hardware Installation
Network Administration
Software Installation-Integration
HIPPA Compliance
SOX Compliance

Creating Document Imaging Solutions and Workflow
(Cross Platform)


Richard Frank’s Experience

  • Early Lead Contractor

    Insight

    (Public Company; NSIT; Information Technology and Services industry)

    October 2009Present (3 months)

    Chase Manhattan Bank - Washington Mutual Bank Data merger in California, now completed.

  • Network Support Engineer (ongoing)

    FP Property Management Company Santa Barbara, CA

    (Real Estate industry)

    October 2009Present (3 months)

    Maintain Network, Servers,Work Stations and IT Administrator

  • Network Support Engineer (ongoing)

    FP Property Management Company Santa Barbara, CA

    (Real Estate industry)

    October 2009Present (3 months)

    Maintain Network, Servers,Work Stations and IT Administrator

  • I.T Auditor, Business Analyst, Project Manager

    Tech Solutions Consulting, Inc.

    (Information Technology and Services industry)

    February 2007Present (2 years 11 months)

    Document Imaging for any type of business
    Document Imaging Solution and Workflow Architect
    Bank Teller Systems Automation
    Server Assesments for State and Federal Regulatory Compliance
    Designing and Building large Secure Wireless Networking Systems
    Business Continuality and Hot Sites for companies vunerable any type of disaster as Earthquakes, Hurricanes, Tornado's or Fire.
    Disaster Recovery Services
    Computer Software Support
    Computer Hardware installation and support
    Network Configuration and Management

  • System Engineer/Project Manager/Implementation Specialist Adel and Atlanta,GA.

    Southern Financial Systems

    (Privately Held; 1-10 employees; Computer Software industry)

    April 2003July 2006 (3 years 4 months)

    •Successfully Architected Solutions to Implement and Configure Document Imaging and Teller Systems for Commercial Banks.

    •Designed, Created and Installed Computer Network and Workflow Solutions including Backup routines with replication.

    *Designed Server Assesment Routines to insure Security for Regulatory Compliance.

    •Designed, Implemented, and supported SQL Server Based Software for 30 Commercial Bank Branches in the Southeast. which included Teller Systems and Document Imaging Systems from Ricoh and Doculex.

    •Conducted product training classes for the end users.

  • Sales Engineer Document Imaging Solutions Architect/Product Trainer-Cupertino,CA and Washington D.C.

    Ricoh Silicon Valley

    (Public Company; 10,001 or more employees; Computer Software industry)

    January 2000April 2003 (3 years 4 months)

    •Successfully assisted Independent resellers in closing sales of a Ricoh eCabinet Network Document Imaging System, with the use of my technical and presentation expertise.

    •Overwhelmingly successful, I was the only Sales Engineer to work 2 territories supporting 2 Directors of Sales obtaining successful Sales Closings in the Private Sector for the Western half of the U.S.

    •Promoted to Government Sales Engineer in January 2002.

    •Personally built strong business relationships with State Agencies in Texas and New York, as well as with The City Of New York.

    •Sucessfully Sold, Designed, and completed installations of a Ricoh's eCabinet Document Imaging Solutions with the use of LANS WANS and SANS in the US House, US Capital Building, NASA, Air Force Bases, The United Nations and a Navy Hospital.

    •Organized and implemented the Pre-Sales Call Center

    • Conducted product training for resellers in the United States and for Ricoh -Europe in Amsterdam and Brussels.

  • Sales Engineer Ricoh USA

    Ricoh Silicon Valley

    (Information Technology and Services industry)

    20002003 (3 years )

  • Network Administrator/Desktop Support -Mountain View,CA

    Nokia

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    March 1999January 2000 (11 months)

    Primarily responsible for:
    Desktop and Network Support for 500+ End Users
    Installing, maintaining hardware and software
    Daily LAN/client server administration with tape (Backup Exec)and NAS devices
    Setting file permissions
    Maintained Microsoft Exchange Server
    Account management

  • Systems Engineer

    Everdreram

    (Information Technology and Services industry)

    19991999 (less than a year)

  • Systems Engineer

    ICTV Los Gatos,CA

    (Privately Held; 51-200 employees; Computer Software industry)

    September 1998March 1999 (7 months)

    Tested server hardware for compatibility with the software being written by the ICTV Software Development Group.

    Designed both a backup and restore routines with VERITAS Backup Exec for our clients to use with our equipment.

    Created disaster recovery programs for ICTV Internal Use.

    Finalized testing of our software with WindowsNT4/Windows 2000 Advanced Server for Year 2000 issues.

    Traveled on site to maintain servers in St. Joseph, Mo and Bay City, MI., implemented Major hardware and software upgrades.

  • Network Consultant (Contract) Pleasanton,CA

    NCR

    (Public Company; 10,001 or more employees; NCR; Information Technology and Services industry)

    April 1998September 1998 (6 months)

    Worked 2 Projects with NCR
    1. Managed a team of installers that installed new NCR POS Systems for the US Postal System

    2. Worked on Year 2000 assesments (subcontracted out to MCI Worldcomm) of Voice and Data Equipment from Fresno,CA to Seattle,WA

  • Desktop Support\Network Administrator

    Scripps Health San Diego,CA

    (Non-Profit; 10,001 or more employees; Hospital & Health Care industry)

    April 1997March 1998 (1 year )

    Scripps Green Hospital La Jolla,CA
    was backup support for Scripps La Jolla and Scripps Encinitas,CA Hospitals.
    Was primarily responsible for:
    Desktop Support 600+ End Users
    Daily LAN/client server administration
    Monitored daily backups using VERITAS Backup Exec
    Maintained Microsoft Exchange Server
    Maintained SQL 7 Server
    Setting file permissions
    creating print queues
    Systems planning and implementation
    Server backups & trouble shooting (IRQs/DMAs)
    Installing, maintaining hardware and software
    Hardware/software upgrades and configurations
    Monitoring and documenting performance issues

  • Sales Manager

    Byte & Floppy Computers San Diego,CA

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    April 1994March 1997 (3 years )

    Built a successful Sales relationship with NRAD-Navy Research and Development Department.
    Actively worked to achieve a strategic sales relationship with Camp Pendleton-United States Marine Corps.
    Responsible for establishing a successful and profitable Sales, Service and Technical Support Department.


Richard Frank’s Education

  • University of California, Davis

    Certificate , MCSE , 19941996

  • San Diego State University-California State University

    CERT , Novell 3.11 , 19941995

    Attended SDSU to earn Certification in Novell 3.11

  • Dallas Baptist University

    B.B.A , Business Administration and Accounting , 19681971

    Activities and Societies:
    President,Business Students Association
  • Hastings College

    History, Political Science 19661968

  • Wentworth Military Academy Jr. College

    Business 19651966


Additional Information

Richard Frank’s Groups:

Member: I.C.C.A. (San Francisco)
Independent Computer Consultants Association

  •    Project Management Link - www.pmlink.org
  •    CPUG: The Check Point User Group
  •    Linking Northern California
  •    Sarbanes Oxley Compliance Professionals Association (SOXCPA)
  •    Hastings College Alumni
  •    Wentworth Military Academy
  •    Independent Computer Consultants Association - San Francisco Bay Area

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