Richard McLaughlin

Current

English Professor at Lycée Jeanne d'Arc Saint Aspais

Past

International Project Manager at Microsoft
Senior Consultant Manager at Capgemini
IT Director Software Development Director at Attitude

IT Manager at Disney Consumer Products
IT Manager at American University of Paris
Sergeant, Platoon Leader, Body Guard at United States Marine Corps

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3 more...

Education

American University of Paris
Ursuline High School

Recommended

4 people have recommended Richard

Connections

500+ connections

Industry

Information Technology and Services

Websites

Richard McLaughlin’s Summary

Left my last job when the position increased from EMEA Region to a Global position. I am looking for my next exciting position.

Richard McLaughlin’s Specialties:

IT Director, Infrastructure Consultant, call center and data center project manager

Richard McLaughlin’s Experience

English Professor

Lycée Jeanne d'Arc Saint Aspais

(Information Technology and Services industry)

2008 — Present (1 year)

My daughter's school did not have an English teacher and she is doing her baccalaureate this year. I have taken a year out of my career to be sure that her class has the best chance to successfully complete their baccalaureate.
Teaching English to 6 classes of 3 different age groups.
International Project Manager

Microsoft

(Public Company; MSFT; Computer Software industry)

October 1999 — September 2007 (8 years)

o Large and Complex Data Center, Call Center and Telecom Projects
- Outsourced the internal Microsoft Call Center in France to local business partners.
- Duplicated this project for Microsoft UK, Germany and the Nordic Region.
- Consolidated customer facing call centers and opened offices in US and India.
- Responsible for remote management of network, data center and telecom teams.

o Developed Implemented Global PMO Office for IT Project Managers Worldwide
- Migrated Microsoft's existing regional teams into one team
- Created Guidelines for the EMEA Projects

o Data infrastructure installations and upgrades
- Remote management of network and data center teams, as well as managing business partners

o Project Managed New Offices design and setup as well as large office moves.

o Project Managed IT Globalization
- Data Center and Server consolidation – reduced to 7 data centers from 41

o Delivered internal software solutions for Consulting and Support Teams
- Developed product requirements with non-technical clients
- Managed internal software development process, primarily web based tools with SAP
- Ran testing, rollout and end user acceptance for both internally developed software
and software that Microsoft purchased (SAP, ChangePoint, Clarify… ).
- Created project to help IT become a profit center for Microsoft
- Project took web based solutions developed internally by Microsoft IT and sold them as
All In One solution or components
- Microsoft IT worked with Sales and Consulting to teach how Microsoft delivered IT

• Regional Telecom Manager
o Delivered voice and data projects related to new products and services.
o Managed a team located in EMEA and other countries, including Hong Kong and Singapore
- Managed review and promotions, objectives, deliverables, expenses, project plans
o Managed services and support for EMEA region - 40+ countries. Multi-million dollar budget.
Senior Consultant Manager

Capgemini

(Public Company; 10,001 or more employees; CAP; Information Technology and Services industry)

1998 — October 1999 (1 year)

Consultant for Voice and Data Projects
• Responsible for generating sales of future infrastructure projects
• Team member that designed complete IT Infrastructure for major food products company
• Managed Team of 5 developers who created client solutions
• Designed and implemented IT Data and Call Center infrastructure for leading software manufacturer
• Designed and implemented Data Center and network for major European companies
IT Director Software Development Director

Attitude

(Privately Held; 51-200 employees; Internet industry)

1997 — 1998 (1 year)

• Directed the software development team that created end user solutions
- Multi-cast video distance learning solution for FNAC
- Secure video conferencing solution for Société Générale
• Internal IT Director responsible for infrastructure supporting 2 outsourced call centers
• Managed team of 5 programmers, 5 data center operators and 45 help desk technicians
• Generated all new sales for the company
IT Manager

Disney Consumer Products

(Public Company; 10,001 or more employees; DIS; Consumer Goods industry)

1996 — 1997 (1 year)

Bilingual Help Desk supervisor
Responsible for email system
Network & Telecom administration
IT Manager

American University of Paris

(Educational Institution; 51-200 employees; Higher Education industry)

1990 — 1996 (6 years)

• Taught technical writing and desktop publishing for the continuing education department.
• Managed Computer lab –
• Managed 50+ part time employees
Sergeant, Platoon Leader, Body Guard

United States Marine Corps

(Government Agency; 10,001 or more employees; USMC; Military industry)

1981 — 1989 (8 years)

Spent most of my time in a glass case that had a sign on it reading "Open only in case of War".
Hold Final TS security clearance, which was not taken away when I got out for some reason.
Marine Security Guard N'Djamena Chad 85-86 and Dublin Ireland 86-89