Head of Internal Fraud Investigations at B&Q
Southampton, United Kingdom
Head of Internal Fraud Investigations at B&Q
Southampton, United Kingdom
Experienced Profit Protection Investigations Manager, with a proven track record of creating and leading high performing teams.
An expert in devising and implementing Data Mining strategies to detect fraud, sourcing and recruiting high calibre Investigators, and the use of a variety of interview techniques to close cases.
Successfully reshaped and managed teams as part of business change management.
(Public Company; KGF; Retail industry)
October 2003 — Present (6 years 2 months)
Managing Investigations (Internal Theft & Fraud + major external crime & threats)
- recruitment, development and management of probably the most successful Investigations team in UK retail.
Managing Physical Security (Alarms, CCTV, Safe etc)
- Ensuring all UK sites are protected to a high standard.
Managing 3rd Party Contracted Security Resource
- Protecting People, Property, and Profit across the UK retail estate.