Richard Miles

Current

Senior Director of Marketing at Jewish Community Federation of San Francisco

Past

CEO at Big Brothers Big Sisters of the San Francisco Bay Area
Senior VP of Sales and Marketing at Xingtone
Chief Marketing Officer / Chief Sales Officer at 321 Studios

President / Founder at Re:Launch
Vice President, Sales and Marketing at Polaroid
VP Sales and Marketing at Ingersoll-Rand

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3 more...

Education

Stanford University Graduate School of Business
Columbia Pacific University
Laney College, Oakland CA

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Recommended

24 people have recommended Richard

Connections

197 connections

Industry

Non-Profit Organization Management

Richard Miles’s Summary

I help organizations get the results they promised their stakeholders and investors. I help build successful businesses as an entrepreneur, consultant, or employee.

I started my first business in 1980 and sold it to a Fortune 100 company in 1984. We built computerized systems that reduced energy use in highrise office buildings, a "green business" long before the term was coined.

After 5 years managing worldwide sales and marketing in the Fortune 500, I started a consulting firm to help tech companies go from startup to successful venture, writing business plans, raising money, building sales teams, designing advertising, packaging, and websites, and much more. I helped launch 321 Studios from a startup to $50MM in revenues in less than 3 years.

I am happy to have had the opportunity to apply my unique talents in building organizations, increasing reach, scope, impact and emotional immediacy for progressive companies.

Richard Miles’s Specialties:

Vision • Leadership • Growth • Strategic Planning • High Impact Presentations • Business Start-up • Social Networks • New Business Development • Operations Improvement • Contract Negotiations • Fund Raising • Online Marketing • Proposal Development • Grant Writing • Budgeting • Brand Management • Multimedia Advertising • Community Development

Richard Miles’s Experience

Senior Director of Marketing

Jewish Community Federation of San Francisco

(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)

October 2008 — Present (1 year 2 months)

I have an outstanding opportunity to serve my passion for social justice.
CEO

Big Brothers Big Sisters of the San Francisco Bay Area

(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)

December 2005 — July 2008 (2 years 8 months)

BBBS has been in the Bay Area since 1958. I came on board in 2005 and merged three small, struggling local agencies into a single successful regional agency. During my tenure, the agency tripled the number of young people with a mentor, streamlined processes, implemented new technologies, built an advanced website with a dynamic online community, and built a platform for sustainable growth.

I also helped revitalize the CA State Association, and worked hard to leverage BBBS' statewide impact into increased resources for all 20 agencies in the State of California.
Senior VP of Sales and Marketing

Xingtone

(Privately Held; 11-50 employees; Wireless industry)

January 2004 — December 2005 (2 years )

Served as key member of the senior management team with the Chief Executive Officer, Chief Technical Officer and Chief Operations Officer. Helped build business plan to achieve market growth and product distribution in North America and Europe.

Key Accomplishments
• Closed major distribution agreement with Sonic/Roxio for global distribution of retail product.
• Co-represented company to venture capitalists to secure second-round funding.
• Developed website achieving +200 stores and 5K ringtones <12 months after creation.
• Spearheaded launch in the European market with product placement in the UK and Germany.
Chief Marketing Officer / Chief Sales Officer

321 Studios

(Privately Held; 201-500 employees; Computer Software industry)

January 2002 — January 2004 (2 years 1 month)

Designed and executed effective business plan with two founders resulting in phenomenal growth from startup to over $50M in less than 3 years. Served and CMO and CSO, managing 10-person internal marketing department, 8-person inside sales department, 8 outside sales representatives for North America, and 4 independent sales agencies in Europe, as well as North American and European PR and marketing.

Key Accomplishments
• Took startup from $0 to $50M in 2 years.
• Designed all retail packaging and oversaw all marketing and sales efforts, both online and in retail distribution.
• Negotiated key distribution agreements worldwide.
President / Founder

Re:Launch

(Consumer Electronics industry)

January 1990 — January 2004 (14 years 1 month)

Annual revenue $3M. Serviced +100 clients. Initiated direct marketing campaigns. Drove widespread channel distribution and new market expansion. Created e-commerce sites, product packaging, direct mail. Gained market intelligence for profitable placement, packaging, pricing and promotions.

Directed staff of salespeople, graphic artists, web developers and engineers. Worked as creative director & copywriter, creating retail packages, collateral, websites and ads.

• Opened new sales channel for Memorex, resulting in 600K unit sold in first 90 days.
• Raised ± $8M in startup financing from VCs for Visiosonic.
• Launched FreeSoftwareClub, gained +3M members.
• Created direct mail campaign for Connectix resulting in $1M profit in 5 weeks.
• Took Inoculan Antivirus from a $20M loss to $8M in profit in 12 months.
• Designed and launched an inkjet product line for Hitachi/Dataproducts resulting in $20M 1st year sales revenue.
Vice President, Sales and Marketing

Polaroid

(Public Company; 5001-10,000 employees; Computer Hardware industry)

October 1987 — January 1990 (2 years 4 months)

I helped Polaroid turn around its perennially money-losing floppy diskette business into a profitable division selling Polaroid-branded products as well as creating a healthy OEM business to software publishers and disc duplicators. I increased sales and profits in spite of the commodity nature of the business and the intense competition from Asian manufacturers willing to sell below cost to gain market share.
VP Sales and Marketing

Ingersoll-Rand

(Public Company; 10,001 or more employees; Computer Hardware industry)

January 1984 — October 1987 (3 years 10 months)

I helped create a worldwide network of value-added resellers for I-R's Schlage Electronics division of electronic building security and controls, leading the company to a dominant position with over 80% of the worldwide market and $40MM in sales. While at I-R I also served as part of the mergers and acquisitions team for the President of the Divisional Group. I was identified as one of the top young managers in Ingersoll-Rand and was selected to participate in an intensive Managers Assessment and Training program offered to less than 20 participants out of 27,000 employees.

Richard Miles’s Education

Stanford University Graduate School of Business

Executive Program for Nonprofit Leaders 2008 — 2008

Activities and Societies:

Center for Social Innovation Fellow
Columbia Pacific University

none , Business , 1980 — 1984
Laney College, Oakland CA

Music, Drama 1974 — 1976