LinkedIn: Richard Hill

A been there, done that and hands on ex-corporate. After years in direct marketing, marketing and general management with big companies I now run my own small businesses:

E-CRM Solutions, a, EBusiness, ECommerce, EMarketing and ECRM agency.

fizzdot, energizing ebusiness

Innovantage, a business intelligence company that provides web based information for the recruitment industry using our advanced natural language processing crawler;

Innovecom, a computer networking company.

If you need any of these services then contact me.

Richard Hill’s Specialties:

* WEB DEVELOPMENT
- ECommerce
- Intranets & Extranets
- Simple websites that work

* INTERNET MARKETING
- Search engine positioning
- Search engine optimisation (SEO)
- Pay per click
- Email and newsletters
- Customer loyalty development

Richard Hill’s Experience

Director

Fizzdot

(Privately Held; 1-10 employees; Internet industry)

2007 — Present (1 year)

Fizzdot helps SMEs to Energize their EBusiness
Director

E-CRM Solutions

(Privately Held; 1-10 employees; Marketing and Advertising industry)

February 2005 — Present (3 years 4 months)

E-CRM Solutions helps you to get and to keep more customers who stay with you longer.

We specialise in internet marketing, direct marketing and Customer Relationship Management (CRM).

Please take a few moments to look at our site and then contact us with your requirements. Website: http://www.e-crm.co.uk
Non executive director

Innovecom

(Privately Held; 1-10 employees; Computer Networking industry)

March 2002 — Present (6 years 3 months)

INNOVECOM has highly skilled team with IT and ebusiness experience across a wide range of business sectors integrating ebusiness and IT solutions. We have developed our own quality system to ensure that we deliver the right solution for you. Website: http://www.innovecom.com
Chairman

Innovantage

(Privately Held; 1-10 employees; Human Resources industry)

March 2002 — Present (6 years 3 months)

INNOVANTAGE will become the European leading provider of Internet based jobs intelligence to recruiters. Website: http://www.innovantage.co.uk
Managing Director

Person to Person Services Ltd.

(Privately Held; 51-200 employees; Fund-Raising industry)

2002 — 2004 (2 years)

Setting up Person to Person as a new company within the Fundraising Initiatives Group.

Developing vision, mission, objectives, strategies, tactics, KPIs and communications

Opening 4 offices in the UK and 1 in Canada and achieving profitability.

Leading recruitment and training of branch management, coordinators and 120 Fundraisers

Development of recruitment, pay and motivation structures and REDPOP.

Specifying and leading development of IT solutions – payroll & logistics (PAL) and licensing and permissions (LAP) databases and interface to geographic information system (GIS) and MIS

Sold out to concentrate on other ventures.
Partner & Director

RPM Business Strategies & Solutions

(Privately Held; 11-50 employees; Management Consulting industry)

1997 — 2002 (5 years)

Projects included:

ACT: Commercial due diligence before a prospective AIM listing, with Solomon Hare

Northern Ireland Electricity: Developed strategy and plan, trained call centre, introduced CRM concepts and implemented potential client database leading to expansion from 2 to over 90 business clients

Siemens Business Services: Developed new management and operational structure for National Savings SBU. Recruited new team, restructured functional units. Reduced headcount by 25%, defined and progressed new IT and process support

Willis: Outsourced subsidiary operations. Modelled options, recommended and managed outsourcing process from prospectus to contracts. Achieved £750k (2.5%) ‘golden hello’ and an enhanced future profit stream
Chief Executive Officer

CGA Group

(Privately Held; 201-500 employees; Insurance industry)

1996 — 1997 (1 year)

Completed turn-round and brought together management team for £20m MBO

Led development of new IT systems and call centre, product development & underwriting and launched reinsurance captive. Increased customer base from 30k to 200k
Director

Oriel Group plc

(Public Company; 501-1000 employees; Insurance industry)

1994 — 1996 (2 years)

Restructured quoted company from 5 companies into 2 SBUs and reduced costs

Turned subsidiary from cash negative to positive and launched MBO
General Manager

Royal Insurance

(Public Company; 10,001 or more employees; Insurance industry)

1987 — 1994 (7 years)

Created major direct insurer (now called MORE TH>N), from green fields start up with team based culture, fully integrated CRM, financial and IT and profitable underwriting with less than 70% ELR

Introduced, into the UK, lifestyle questionnaire based renewal date marketing reducing acquisition costs 18% and insurance scoring reducing loss ratio 7%
Vice President

Citibank

(Public Company; 10,001 or more employees; Financial Services industry)

1986 — 1987 (1 year)

Created JV, increased customers from 75k to 250k and receivables from c. £15m to £40m+
Marketing Director

Welbeck Finance plc

(Privately Held; 501-1000 employees; Financial Services industry)

1981 — 1985 (4 years)

Created marketing machine, increased sales from £60m to £300m, profits from £2m to £21m
Marketing Executive

American Express

(Public Company; 10,001 or more employees; Financial Services industry)

1978 — 1981 (3 years)

Doubled UK Corporate Card division to over 120k customers and 36% of revenues
Sales Executive

Sherry House Ltd.

(Privately Held; 51-200 employees; Food & Beverages industry)

1974 — 1976 (2 years)

Represented international brands to major accounts and increased sales 27%
Cellar & Shop Manager

Pearl Vintners

(Privately Held; 11-50 employees; Food & Beverages industry)

1972 — 1974 (2 years)

Shipped and bottled wine imports, ran wholesale and direct distribution & onsite retail outlet
Resort Representative

Martlet Travel

(Privately Held; 51-200 employees; Leisure, Travel & Tourism industry)

1970 — 1971 (1 year)

Telemarketing Adviser for holidays then Resort Representative

Richard Hill’s Education

Charterered Institute of Marketing

Diploma, Marketing, 1978 — 1979
University of Warwick

M Sc, Marketing, 1977 — 1978
Brighton Polytechnic

DMS with Credit, Management
Wine & Spirit Education Trust

Diploma with Honours, Wines & Spirits

Additional Information

Richard Hill’s Websites:

Richard Hill’s Interests:

angel,art,b2b,b2c,banking,Bath,Bath Rugby,board,brand,business development,business plan,callcentre,cassyput,ceo,charity,charity fundraising, cigars,creative,credit,credit card,chairman,charge card, crm,culture,customer,customer service,database,database marketing,direct,direct insurance,direct marketing, director,direct sales,ebusiness,ecommerce,executive search, family,father,films,finance,food,fundraising,grow, innovative,insurance,interim management, international,internet,intranet, investment,IT,jobs intelligence,managing,managing director, marketing,marketing director,mba,management buy out,mbo, music,natural language processing,non executive,not for profit,ontology,plan,portal,profit,recruiters,recruitment, relationship,retail credit,revenue,roman history,rugby union,sales,service,shareholder,shareholder value,shooting, sme, start up,strategic,strategic plan,team,telemarketing, tv,underwriting,venture,venture capital,walking,webmaster, wine,www

Richard Hill’s Groups:

Institute of Direct Marketing
Royal Society of Arts
Chartered Institute of Marketing
Chartered Management Institute
The Marketing Society
Association of MBAs
Institute of Directors

eOffice member
Warwick Business School member
Forbes.com Entrepreneurs member
PartnerPoint member
LinkedSEO member
Content Management Professionals member
OnStartups member
WebAnalysts.Info Web Analytics, E-business Optimization, and Online Marketing Group member
Catalyze Community member
Viadeo.com member
XING.com member
Independent Recruiters Group member
Marzar member
MyLink500 member
Online marketing member
SEOecom - Online Business Users member
LinkedIn UK 1st Million Members member
Recruiting Animal Show member
Networking pros member
Search Engine Strategies Conference & Expo member
Recruiting Professionals Network member
Email Marketing Roundtable member
eMarketing Group member
Internet Recruiting member
Online Advertising Professionals member
E-Commerce Network member
The Recruitment Network member
Marketing 2.0 Technology member
The Million Goal member
Recruitment Consultants (4000+) member
Search Marketing Salon member
E-Commerce Solutions member
SearchEngineWatch.com Forums member
Mobile Content member
CareerJet Appreciation Society member
Social Media Marketing member
Semantic Marketing member
Openreq.com (Recruiters & Staffing Professionals) member