Richard Cross

Current

• Director at RXS Ltd
• Founder at MCHGlobal

Past

• Human Resources Manager at Xerox
• consultant at Xerox Global Services
• Human resources at Rank Xerox

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Education

• Sheffield Hallam University

Connections

76 connections

Industry

Management Consulting

Websites

• My Website

Richard Cross’s Summary

MCH Global was formed in 1998 to specialise in helping organisations manage fundamental change. Our approach combines two perspectives. We understand organizations in strategic terms at a process level. We also have a deep understanding of organisations as complex systems of human behaviour.

Whether on the level of the individual, the small group, or the wider organisation, we have had international experience helping leaders manage the dynamics of organisational change.

Our reputation was built in introducing a range of Total Quality Management related services. WE have worked with major Quality award winners.These services include Facilitation, Consultancy, and Training covering all aspects of the practical integration of Quality into business management of both the public and private sector.

We specialise in Benchmarking, Strategic Planning/the Balanced Scorecard, TQM and Management Development Programmes. Our current focus is on enabling organisations innovate within the Knowledge Economy and the dynamics of leading Knowledge Workers. Where appropriate we network and collaborate with other consultancies.

We have worked in Europe,US, Asia,India & Africa

Richard Cross’s Specialties:

SavilleWave Assessment tests
Organisation Development & Change
TQM strategy
Organisation ethnography/culture studies
Team building
Socio tech interventions in support of IT deployment
Innovation

Richard Cross’s Experience

• Director

  RXS Ltd

  (Privately Held; 1-10 employees; Management Consulting industry)

  January 1998 — Present (11 years 11 months)

  Richard has a BA in Politics followed by an MSc in Organisation Development. He is qualified to conduct Psychometric tests and organisation Teambuilding. He started his career in Xerox in Management Development. He then moved as an operational HR manager in the UK Company. In 1987 he became HR & Quality Manager for Xerox International covering Africa, Eastern Europe and India. Initially he worked closely with a start up joint venture in India and was then responsible for Organisation Development in Eastern Europe as it moved to a market economy.
  
  A key member of the Application team that prepared and won the European Quality Award in 1992, he also had responsibility for Pan European Benchmarking and the internal Xerox self-assessment Process. Since 1995 Richard has worked externally within the US, Western Europe, China, Turkey and Hong Kong.
  
  He is currently on the Editorial board of Knowledge Management Magaz ine and is one of the Keynotes at KM Europe 2004

• Founder

  MCHGlobal

  (Public Company; 1-10 employees; Management Consulting industry)

  January 1988 — Present (21 years 11 months)

• Human Resources Manager

  Xerox

  (Public Company; Management Consulting industry)

  1980 — 2004 (24 years )

  In 1987 he became HR & Quality Manager for Xerox International covering Africa, Eastern Europe and India. Initially he worked closely with a start up joint venture in India and was then responsible for Organisation Development in Eastern Europe as it moved to a market economy.

• consultant

  Xerox Global Services

  (Public Company; Management Consulting industry)

  1999 — 2003 (4 years )

• Human resources

  Rank Xerox

  (Public Company; Management Consulting industry)

  1982 — 2002 (20 years )

Richard Cross’s Education

• Sheffield Hallam University

  MSc , Organization Development , 1981 — 1982

Additional Information

Richard Cross’s Websites:

• My Website

Richard Cross’s Interests:

Assessment Testing via SavilleWave

Richard Cross’s Groups:

•    Xerox Extended
•    Talent Management Community

Richard Cross’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• reference requests
• getting back in touch