Ricardo Coelho
MS&C IT GI CoE Quality Systems Delivery Analyst Co-ordinator at Eli Lilly
- Location
- Lisbon Area, Portugal
- Industry
- Information Technology and Services
As a LinkedIn member, you'll join 135 million other professionals who are sharing connections, ideas, and opportunities. And it's free! You'll also be able to:
- See who you and Ricardo Coelho know in common
- Get introduced to Ricardo Coelho
- Contact Ricardo Coelho directly
Ricardo Coelho's Overview
- Current
-
- MS&C IT GI CoE Quality Systems Delivery Analyst Co-ordinator at Eli Lilly
- Past
-
- IT Team Leader for Portugal in EMS at Eli Lilly
- Sales consultant – IBM, Microsoft, HP product manager. at CPCDI
- Outsourcing Business Unit Manager – Microsoft System Engineer at Neoris
- Y2K Consultant at COSEC
- Computer Technician at Portugal Telecom
- HelpDesk at Universidade Autónoma de Lisboa
- Education
-
- ISQ - Instituto de Soldadura e Qualidade
- Instituto Superior Bissaya Barreto
- IBM
-
IBM
-
IBM
-
Universidade Autónoma de Lisboa
-
Hewlett-Packard
-
Microsoft
-
Ericsson
-
Hewlett-Packard
-
Microsoft
-
Microsoft
-
Microsoft
-
Portugal Telecom
- Recommendations
-
7 people have recommended Ricardo
- Connections
-
250 connections
Ricardo Coelho's Summary
I hold a University Degree in Computer Science from Universidade Autónoma de Lisboa and more than 10 years of professional experience in the field of Information Technologies, Sales Consultant and Team Management, having obtained the MCSE certification in 1999 and Project Management Post-Graduation in 2009.
Over the years, I have attended several training programs in order to improve my skills in the area of Information Technologies.
My modus operandus is dynamic, organized, rigorous, and oriented towards finding solutions to problems, even under stress. I face new assignments as challenges to be overcome. I possess self-starting skills, critical analysis capabilities and a goal-oriented approach. I enjoy teamwork since I have great interpersonal skills as well.
Specialties
Management, coordination, accounting, consulting, process management, Server Architecture, Data Centers, Clusters, Networks, Backups, MS Office administration, installation, support and recovery, Sales consultant.
Ricardo Coelho's Experience
MS&C IT GI CoE Quality Systems Delivery Analyst Co-ordinator
Eli Lilly
Public Company; 10,001+ employees; LLY; Pharmaceuticals industry
February 2010 – Present (2 years)
Responsible for providing Quality and Compliance Assurance support to the GI CoE teams (IT Infrastructure) at ACE (Australia, Canada & Europe) and EMJ (Asia & Latin America).
IT Team Leader for Portugal in EMS
Eli Lilly
Public Company; 10,001+ employees; LLY; Pharmaceuticals industry
October 2004 – February 2010 (5 years 5 months)
Manage Local and Regional Projects;
- Windows XP SP3, MS Office 2007 Deployment EMS Execution Leader;
- Lisbon Office Move and certification;
- Sweden Voice System Migration and Portugal Voice System Upgrade;
Responsible for ensuring that system solutions and infrastructure are working according Computer System Policies, Quality and procedures standard and for providing expertise, guidance and training on any hardware, software and security issue on Portugal at EMS Region (Europe Mid-Sized countries);
Procurement management and assessment of Vendors;
Local Workplace support coordination;
Sales consultant – IBM, Microsoft, HP product manager.
CPCDI
Privately Held; 201-500 employees; Wholesale industry
July 2003 – September 2004 (1 year 3 months)
- Provide pre-sales support and expertise across Microsoft, IBM, HP's, etc. portfolio of products and solutions to customers and prospects. Develop relationships with key decision makers and technical staff of assigned accounts;
- Work closely with account managers in the development and execution of account and territory sales plans;
- Design, consult on, and plan enterprise solutions for a customer’s business needs;
- Developed responses to customer proposals and requirements;
- Assisted sales representatives in determining which products better fulfill the needs of their customers.
Outsourcing Business Unit Manager – Microsoft System Engineer
Neoris
Privately Held; 1001-5000 employees; Information Technology and Services industry
January 2000 – May 2002 (2 years 5 months)
- Human and physical resources management, department methodology and organization;
- Clients’ accounting, meetings, follow-ups and contract negotiations;
- Information technology projects development and coordination;
- Microsoft Windows Server and Exchange Server management, migration and disaster-recovery;
- Management of Data Centers such as Neoris and TASP (Telepac ASP);
- Consulting to installed IT platforms;
- Creation of Operations Manuals.
Y2K Consultant
COSEC
Privately Held; 51-200 employees; Insurance industry
November 1998 – February 1999 (4 months)
- Managed changes made to libraries, programs, and databases so it would work after the year 2000;
- Worked with the Gear 2000 tool developed to solve the Y2K bug.
Computer Technician
Portugal Telecom
Privately Held; 10,001+ employees; Telecommunications industry
April 1998 – September 1998 (6 months)
Project: World Expo 1998 - Lisbon, Portugal
- Network deployment and Structured cable systems assembly at World Expo'98;
- Configuration and technical assistance to all Pavilions and P.T. building connected to the Oceanet'98 Intranet.
HelpDesk
Universidade Autónoma de Lisboa
Higher Education industry
January 1996 – March 1998 (2 years 3 months)
- NT Server network administration;
- PC installation and configuration for connection to the University Intranet;
- Help Desk to the Computers and Students.
Ricardo Coelho's Education
ISQ - Instituto de Soldadura e Qualidade
Traning, Quality Auditor
2011 – 2011
Instituto Superior Bissaya Barreto
Post-Graduation, Project Management
2008 – 2009
pursuing PMP Certification
IBM
Certification, IBM TotalStorage Mid-Range Top Gun
2003 – 2003
Selling and supporting IBM TotalStorage (storage management, disk, tape, NAS and SAN, etc.) hardware, software, solutions, financing, and services offerings.
IBM
Certification, IBM eServer Certified Specialist - iSeries Technical Solutions Design V5R2
2003 – 2003
- Identify and analyze customer's current computing environment and future needs;
- Describe how iSeries features, functions and workload capacity will meet customer requirements;
- Identify solution options available and design and configure an optimal solution.
IBM
Certification, IBM eServer Certified Specialist - iSeries Solution Sales V5R2
2003 – 2003
The role of the iSeries Solution Sales V5R2 representative is to leverage the iSeries advantage in the sales process to deliver a comprehensive business solution to a customer through solution identification, product differentiation, competitive positioning and effective use of resources.
Universidade Autónoma de Lisboa
University Degree, Computer Science
1993 – 2002
Activities and Societies: I've also Worked has an HelpDesk in the University Computer Campus, Students Association active member.
Hewlett-Packard
Certification, HP STAR SP-NSS- NetServers Sales Professional
2001 – 2001
- HP STAR sales associate qualification
Microsoft
Traning, Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000
2001 – 2001
- Windows 2000 installation;
- DNS, Terminal Service, DHCP and WINS Server Services installation, configuration and troubleshooting;
- Active Directory installation and configuration;
-Network physical resources configuration;
- System resources management via Group Policies;
- Disaster-protection and disaster-recovery techniques Implementation;
- Upgrading a network from Windows NT 4.0 to Windows 2000.
Ericsson
Training, Tigris – Installation & Maintenance – Operation & Configuration
2000 – 2000
- Tigris router installation, software upgrades and troubleshooting;
- Tigris router Network configuration.
Hewlett-Packard
Training, Hewlett-Packard Star – NetServer - Server Management
2000 – 2000
- Server Management, administration, installation and integration;
- HP Net Servers configuration, optimization and installation.
Microsoft
Training, Updating Administration and Support Skills from MS Exchange 5.x to 2000
2000 – 2000
- Windows 2000 Server administration, installation and configuration.
Microsoft
Training, Microsoft Exchange Server 5.5 Series - Concepts and Administration, Design and Implementation
2000 – 2000
- Administration and management;
- Planning and installation;
- Architecture and comprehension;
- Single and multiple sites technical support;
- Internet messaging and connectivity;
- Outlook Web Access support.
Microsoft
Certification, MCSE
1999 – 1999
- Network Essentials;
- Administering Microsoft Windows NT 4.0;
- Supporting Microsoft Windows NT 4.0 - Core Technologies;
- Supporting Microsoft Windows NT Server 4.0 - Enterprise Technologies;
- Internetworking with TCP/IP using Microsoft Windows NT 4.0;
- Internet Information Server 4.0.
Portugal Telecom
Intranet and Internet Networks
1998 – 1998
- Introductions about networks and structured cable system assembly;
- Windows 9.x, NT Workstation, Server installation and configuration for connection to the Oceanet98 intranet.
Ricardo Coelho's Additional Information
- Interests:
-
Management information, Sport, Social Responsibility, Information Technology, Europe, Scandinavia, Networking, Linkedin
- Groups and Associations:
-
MCSE, PMI
-
- Honors and Awards:
-
Helios Award for Demonstrating Outstanding Behaviours - March 2008 (EIS Eli Lilly IT)
Contact Ricardo for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
View Ricardo Coelho’s full profile to...
- See who you and Ricardo Coelho know in common
- Get introduced to Ricardo Coelho
- Contact Ricardo Coelho directly
Not the Ricardo Coelho you were looking for? View more »
