Ricardo Coelho

Current

• IT Team Leader for Portugal in EMS at Eli Lilly

Past

• IT Associate for Portugal in EMS at Eli Lilly
• Sales consultant – IBM, Microsoft, HP product manager. at CPCDI
• Outsourcing Business Unit Manager – Microsoft System Engineer at Neoris

• Y2K Consultant at COSEC
• Computer Technician at Portugal Telecom
• HelpDesk at Universidade Autónoma de Lisboa

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Education

• Instituto Superior Bissaya Barreto
• IBM
• IBM

• IBM
• Universidade Autónoma de Lisboa
• Hewlett-Packard
• Microsoft
• Ericsson
• Hewlett-Packard
• Microsoft
• Microsoft
• Microsoft
• Portugal Telecom

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10 more...

Recommended

5 people have recommended Ricardo

Connections

93 connections

Industry

Information Technology and Services

Ricardo Coelho’s Summary

I hold a University Degree in Computer Science from Universidade Autónoma de Lisboa and more than 10 years of professional experience in the field of Information Technologies, Sales Consultant and Team Management, having obtained the MCSE certification in 1999 and Project Management Post-Graduation in 2009.

Over the years, I have attended several training programs in order to improve my skills in the area of Information Technologies.

My modus operandus is dynamic, organized, rigorous, and oriented towards finding solutions to problems, even under stress. I face new assignments as challenges to be overcome. I possess self-starting skills, critical analysis capabilities and a goal-oriented approach. I enjoy teamwork since I have great interpersonal skills as well.

Ricardo Coelho’s Specialties:

Management, coordination, accounting, consulting, process management, Server Architecture, Data Centers, Clusters, Networks, Backups, MS Office administration, installation, support and recovery, Sales consultant.

Ricardo Coelho’s Experience

• IT Team Leader for Portugal in EMS

  Eli Lilly

  (Public Company; LLY; Pharmaceuticals industry)

  August 2007 — Present (2 years 4 months)

  Manage Local and Regional Projects;
  - Windows XP SP3, MS Office 2007 Deployment EMS Execution Leader;
  - Lisbon Office Move and certification;
  - Sweden Voice System Migration and Portugal Voice System Upgrade;
  Responsible for ensuring that system solutions and infrastructure are working according Computer System Policies, Quality and procedures standard and for providing expertise, guidance and training on any hardware, software and security issue on Portugal at EMS Region (Europe Mid-Sized countries);
  Procurement management and assessment of Vendors;
  Local Workplace support coordination;

• IT Associate for Portugal in EMS

  Eli Lilly

  (Public Company; 10,001 or more employees; LLY; Pharmaceuticals industry)

  October 2004 — July 2007 (2 years 10 months)

• Sales consultant – IBM, Microsoft, HP product manager.

  CPCDI

  (Privately Held; 51-200 employees; Computer Hardware industry)

  July 2003 — September 2004 (1 year 3 months)

  - Provide pre-sales support and expertise across Microsoft, IBM, HP's, etc. portfolio of products and solutions to customers and prospects. Develop relationships with key decision makers and technical staff of assigned accounts;
  - Work closely with account managers in the development and execution of account and territory sales plans;
  - Design, consult on, and plan enterprise solutions for a customer’s business needs;
  - Developed responses to customer proposals and requirements;
  - Assisted sales representatives in determining which products better fulfill the needs of their customers.

• Outsourcing Business Unit Manager – Microsoft System Engineer

  Neoris

  (Privately Held; Information Technology and Services industry)

  January 2000 — May 2002 (2 years 5 months)

  - Human and physical resources management, department methodology and organization;
  - Clients’ accounting, meetings, follow-ups and contract negotiations;
  - Information technology projects development and coordination;
  - Microsoft Windows Server and Exchange Server management, migration and disaster-recovery;
  - Management of Data Centers such as Neoris and TASP (Telepac ASP);
  - Consulting to installed IT platforms;
  - Creation of Operations Manuals.

• Y2K Consultant

  COSEC

  (Privately Held; 5001-10,000 employees; Insurance industry)

  November 1998 — February 1999 (4 months)

  - Managed changes made to libraries, programs, and databases so it would work after the year 2000;
  - Worked with the Gear 2000 tool developed to solve the Y2K bug.

• Computer Technician

  Portugal Telecom

  (Privately Held; Telecommunications industry)

  April 1998 — September 1998 (6 months)

  Project: World Expo 1998 - Lisbon, Portugal
  
  - Network deployment and Structured cable systems assembly at World Expo'98;
  - Configuration and technical assistance to all Pavilions and P.T. building connected to the Oceanet'98 Intranet.

• HelpDesk

  Universidade Autónoma de Lisboa

  (Privately Held; 51-200 employees; Higher Education industry)

  January 1996 — March 1998 (2 years 3 months)

  - NT Server network administration;
  - PC installation and configuration for connection to the University Intranet;
  - Help Desk to the Computers and Students.

Ricardo Coelho’s Education

• Instituto Superior Bissaya Barreto

  Post-Graduation , Project Management , 2008 — 2009

  pursuing PMP Certification

• IBM

  Certification , IBM TotalStorage Mid-Range Top Gun , 2003 — 2003

  Selling and supporting IBM TotalStorage (storage management, disk, tape, NAS and SAN, etc.) hardware, software, solutions, financing, and services offerings.

• IBM

  Certification , IBM eServer Certified Specialist - iSeries Technical Solutions Design V5R2 , 2003 — 2003

  - Identify and analyze customer's current computing environment and future needs;
  - Describe how iSeries features, functions and workload capacity will meet customer requirements;
  - Identify solution options available and design and configure an optimal solution.

• IBM

  Certification , IBM eServer Certified Specialist - iSeries Solution Sales V5R2 , 2003 — 2003

  The role of the iSeries Solution Sales V5R2 representative is to leverage the iSeries advantage in the sales process to deliver a comprehensive business solution to a customer through solution identification, product differentiation, competitive positioning and effective use of resources.

• Universidade Autónoma de Lisboa

  University Degree , Computer Science , 1993 — 2002

  Activities and Societies:

  I've also Worked has an HelpDesk in the University Computer Campus, Students Association active member.

• Hewlett-Packard

  Certification , HP STAR SP-NSS- NetServers Sales Professional , 2001 — 2001

  - HP STAR sales associate qualification

• Microsoft

  Traning , Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000 , 2001 — 2001

  - Windows 2000 installation;
  - DNS, Terminal Service, DHCP and WINS Server Services installation, configuration and troubleshooting;
  - Active Directory installation and configuration;
  -Network physical resources configuration;
  - System resources management via Group Policies;
  - Disaster-protection and disaster-recovery techniques Implementation;
  - Upgrading a network from Windows NT 4.0 to Windows 2000.

• Ericsson

  Training , Tigris – Installation & Maintenance – Operation & Configuration , 2000 — 2000

  - Tigris router installation, software upgrades and troubleshooting;
  - Tigris router Network configuration.

• Hewlett-Packard

  Training , Hewlett-Packard Star – NetServer - Server Management , 2000 — 2000

  - Server Management, administration, installation and integration;
  - HP Net Servers configuration, optimization and installation.

• Microsoft

  Training , Updating Administration and Support Skills from MS Exchange 5.x to 2000 , 2000 — 2000

  - Windows 2000 Server administration, installation and configuration.

• Microsoft

  Training , Microsoft Exchange Server 5.5 Series - Concepts and Administration, Design and Implementation , 2000 — 2000

  - Administration and management;
  - Planning and installation;
  - Architecture and comprehension;
  - Single and multiple sites technical support;
  - Internet messaging and connectivity;
  - Outlook Web Access support.

• Microsoft

  Certification , MCSE , 1999 — 1999

  - Network Essentials;
  - Administering Microsoft Windows NT 4.0;
  - Supporting Microsoft Windows NT 4.0 - Core Technologies;
  - Supporting Microsoft Windows NT Server 4.0 - Enterprise Technologies;
  - Internetworking with TCP/IP using Microsoft Windows NT 4.0;
  - Internet Information Server 4.0.

• Portugal Telecom

  Intranet and Internet Networks 1998 — 1998

  - Introductions about networks and structured cable system assembly;
  - Windows 9.x, NT Workstation, Server installation and configuration for connection to the Oceanet98 intranet.

Additional Information

Ricardo Coelho’s Interests:

Management information, Sport, Social Responsibility, Information Technology, Europe, Scandinavia, Networking, Linkedin

Ricardo Coelho’s Groups:

MCSE, PMI

•    Neoris Alumni
•    Antigos Alunos da Universidade Autónoma de Lisboa
•    Lilly Employees
•    Liceu Pedro Nunes

Ricardo Coelho’s Honors:

Helios Award for Demonstrating Outstanding Behaviours - March 2008 (EIS Eli Lilly IT)

Ricardo Coelho’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch