User Experience Practice, Management, & Organizational Strategy Consultant; Consulting Director/Manager
San Francisco Bay Area
- Current
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- Co-Editor-in-Chief at interactions magazine
- Principal Consultant at Riander
- Instructor at University of California Extension
- Past
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- Product Development Process Consultant / Consulting User Experience Research Manager at Yahoo!
- Head, Experience Center; Digital Agenda Leader at Viant
- Managing Director, User Research & Experience Strategy at Sapient
- Managing Director, User Research & Experience Strategy at Studio Archetype
- Independent Contractor/Consultant at Usability/Design/Discovery Adventures
- Principal Member of Technical Staff at Pacific Bell
- Education
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- University of Illinois at Urbana-Champaign
- University of Illinois, Urbana-Champaign
- Recommended
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- Industry
- Management Consulting
- Websites
Richard Anderson’s Summary
Leads/guides/... strategic development of "user experience" practice, management, and organizations. (See www.riander.com and riander.blogspot.com.)
Richard Anderson’s Specialties:
Innovation in product conceptualization & design; user experience research, design, & strategy management; cross-functional, collaborative team & organization development; multidisciplinary, international professional community development; development of cutting edge professional educational experiences; facilitation; mentoring
Richard Anderson’s Experience
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Co-Editor-in-Chief
interactions magazine
(Non-Profit; Design industry)
June 2007 — Present (1 year 2 months)
http://www.acm.org/interactions/; term: 2008-2010
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Principal Consultant
Riander
(Management Consulting industry)
January 2002 — Present (6 years 7 months)
Leads/guides/... strategic development of "user experience" practice, management, and organizations. Manages user experience personnel. Advises, coaches, manages, ... management & teams. Conducts workshops. etc.
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Instructor
University of California Extension
(Educational Institution; Higher Education industry)
September 1993 — Present (14 years 11 months)
1993-2000: Taught a popular full-semester (i.e., 15-week) user-centered design & usability engineering workshop to a wide mix of professionals working in a wide range of businesses. Many students of this course are now leaders in the user experience industry. (UC Berkeley Extention in Silicon Valley -- see http://www.well.com/user/riander/course.html)
2006-present: Teaches multi-session courses on user experience management, including "Managing User Experience Groups" and "User Experience Managers and Executives Speak." (UC Santa Cruz Extension in Silicon Valley -- see http://www.well.com/user/riander/mguxgrps.html and http://www.well.com/user/riander/mguxspk.html, respectively.) -
Product Development Process Consultant / Consulting User Experience Research Manager
Yahoo!
(Public Company; 5001-10,000 employees; YHOO; Internet industry)
April 2003 — April 2004 (1 year 1 month)
As a consultant: shaped a new product development process for Yahoo! (from ideation & product conceptualization through product launch) and re-define various functional groups' roles within it; managed multiple user experience researchers for multiple business units (communications, small business, personals, ...).
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Head, Experience Center; Digital Agenda Leader
Viant
(Public Company; 501-1000 employees; VIAN; Internet industry)
June 2000 — June 2001 (1 year 1 month)
Oversaw development & implementation of strategies for enabling "user experience" to impact the design of innovative digital businesses, products, & services.
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Managing Director, User Research & Experience Strategy
Sapient
(Public Company; 1001-5000 employees; SAPE; Internet industry)
August 1998 — December 1999 (1 year 5 months)
Started and led the user research & experience strategy discipline across all of the international offices -- hiring & managing personnel, integrating their work with the work of the other disciplines, developing the practice, ...
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Managing Director, User Research & Experience Strategy
Studio Archetype
(Privately Held; 51-200 employees; Internet industry)
August 1998 — December 1999 (1 year 5 months)
Started and led the user research & experience strategy discipline across all of the international offices -- hiring & managing personnel, integrating their work with the work of the other disciplines, developing the practice, ...
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Independent Contractor/Consultant
Usability/Design/Discovery Adventures
(Computer Software industry)
January 1992 — July 1998 (6 years 7 months)
Provided user-centered research & design services to a wide variety of clients.
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Principal Member of Technical Staff
Pacific Bell
(Public Company; 10,001 or more employees; Telecommunications industry)
April 1983 — September 1991 (8 years 6 months)
Introduced user-centered research, design, & evaluation to a variety of strategic information system projects.
Richard Anderson’s Education
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University of Illinois at Urbana-Champaign
M.S., Computer Science
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University of Illinois, Urbana-Champaign
Ph.D. (ABD), Educational Psychology
Additional Information
Richard Anderson’s Websites:
Richard Anderson’s Groups:
Incoming Co-Editor-in-Chief "interactions" magazine (2007); ACM SIGCHI -- Local Chapters Chair for 5 years (1996-2001), overseeing & facilitating huge international growth; BayCHI -- founding committee, first elected Chair, Program Chair for 12 years (1990-2002).
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BayCHI member -
Forbes.com San Francisco Group member
Richard Anderson’s Honors:
ACM SIGCHI Lifetime Service Award (2007) "for extended service to the profession"; ACM SIGCHI Recognition of Service Award (2002) "for his outstanding and valuable contributions to the HCI communities throughout the world"; BayCHI (2002) "for your special contribution and leadership to the BayCHI volunteers and members and to the San Francisco Bay Area human-computer interaction community"; Phi Beta Kappa & 4 other collegiate honor societies.
Richard Anderson’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
