
Software Project / Engagement Manager
Dallas/Fort Worth Area

Software Project / Engagement Manager
Dallas/Fort Worth Area
email: rfrederick_pmp@hotmail.com
Financial: Passionate about helping clients exceed budget targets through successful software deployments which increase Return on Invested Capital (ROIC).
Customer: Developed superior people skills through direct personal interaction and virtual networks. This includes experience building, managing, and maintaining C-Level relationships.
Process: Broad technical knowledge combined with outstanding leadership ability and creative problem solving skills in both strategic and tactical process areas.
Learning: Effective communicator able to explain complex concepts and ideas to non-technical individuals, and am consistently rated by my students as having presented the best class on IT project and business concepts they have ever taken.
Experience working with:
• Growth and Fortune 500 companies
• Start-up/restructure/process improvement/outsourcing
• All systems/software engineering lifecycle phases
• Multiple technology domains (mainframe, midrange, desktop)
I look forward to joining your network, and introducing you to mine.
US Department of Commerce,
National Institute of Standards and Technology,
Criteria for Performance Excellence (SWOT Analysis),
Strategic Planning (Vision, Mission, Goals),
Business Analysis (Requirements Development),
Performance Management (Balanced Scorecard),
Portfolio Management (Project Prioritization),
Product Management (Solution Creation),
Project Management (Managerial Accounting),
Stakeholder Management (Customer Relationship Management)
(Privately Held; Education Management industry)
January 2005 — Present (4 years 7 months)
Develop and deliver Product Management and Professional Skills training to technical and non-technical management personnel.
• Software Product Development: Business Analysis Essentials; Business Process Analysis; Requirements Development and Management; Software Engineering Fundamentals;
• Software Project Management Courses: Project Management Essentials; Managing Project Change; PMP Exam Prep Boot Camp; Advanced Project Management.
• Professional Skills Courses: Finance for Non-Financial Professionals; Communication and Negotiation Skills; Management and Leadership Skills for New Managers; Advanced Management and Leadership Skills; Business Skills for IT Professionals; Critical Thinking, Problem Solving and Decision Making.
(Public Company; 10,001 or more employees; AAPL; Computer Hardware industry)
October 2002 — April 2004 (1 year 7 months)
Developed a project management model connecting Texas Strategic Education Initiatives with the Tactical Sales Requirements used by Apple Education Direct Sales and Channel Partners.
• Researched and analyzed existing School District requirements, Apple Strategic Marketing messages, and the Texas Long-Range Plan for Technology (LRPT).
• Developed and documented a sales model for initiating and implementing large scale, district wide, computer deployments (1:1 student and teacher to computer ratio) based upon the Texas LRPT.
• Sold 1:1 technology deployment to executive decision makers.
• Began $38 million dollar test plan in Wichita Falls ISD.
(Computer Software industry)
January 1993 — October 2002 (9 years 10 months)
Managed all aspects of company development including but not limited to business planning, project planning, training, legal issues, human resources, marketing and sales, software development, technical consulting, accounting and finance.
• Proven product management skills: developed and delivered custom workflow automation software which dramatically increase user efficiency by eliminating redundant, error-prone tasks.
• Proven training skills: developed and delivered seminars to teach technical and non-technical curriculum to both business and technical professionals.
• Proven project management skills: successfully planned, organized and implemented large-scale projects over 20,000 billable man-hours
• Proven selling skills: sold over $9.6 million dollars in training, professional development, custom software, and technical consulting engagements to corporate clients.
(Government Administration industry)
May 1990 — January 1993 (2 years 9 months)
• Responsible for recommending, procuring, managing, and maintaining information systems and training for a diverse group of 350 physicists, engineers, and business managers.
• Resolved numerous communication conflicts between technical and business managers while implementing solutions.
(Privately Held; 501-1000 employees; PRGY; Internet industry)
January 1988 — March 1990 (2 years 3 months)
• Responsible for promoting and extensively merchandising the Prodigy Service throughout company designated retail partner/customers.
• Achieved highest point-of-purchase (POP) penetration within the territory.
• Achieved largest number of systems sold for the express purpose of utilizing the Prodigy Service.
(Public Company; 10,001 or more employees; ARW; Semiconductors industry)
May 1986 — December 1987 (1 year 8 months)
• Responsible for selling electronic components to Original Equipment Manufacturers
• Rebuilt territory by persuading 25 client accounts to retry and reuse Arrow Electronics as one of their distributors by resolving previous vendor issues such as billing problems, delivery problems, and customer service problems.
BBA , Finance , August 1982 — May 1986
1980 — 1982
Balanced Scorecard, Baldrige National Quality Program, Business Analyst, Business Developer, Business Intelligence, (BI), Business Planning, Career Advancement, Communications Management, Corporate Trainer, Cost Management, Criteria for Performance Excellence, Curriculum Development, Customer Relationship Manager, (CRM), Department of Commerce, Dupont ROI, Engagement Manager, Integration Management, Management Training, Microsoft Solutions Framework, (MSF), National Institute of Standards and Technology, (NIST), Passive Marketing, Performance Manager, Portfolio Manager, Procurement Management, Program Management, Product Management, Professional Training, Project Management, Quality Management, Requirements Management, Return on Investment, (ROI), Return on Invested Capital, (ROIC), Risk Management, Software Documentation, Stakeholder Analysis, Strategic Planning, Time Management,
Sigma Alpha Epsilon, (SAE),
Project Management Institute, (PMI),
Microsoft Registered Partner, (MCP),
LinkedIn Open Networker, (LION),
Project Management Professional, (PMP),
Microsoft Certified Professional, (MCP),