
Business Improvement Manager at Veolia Transportation
Rotterdam Area, Netherlands

Business Improvement Manager at Veolia Transportation
Rotterdam Area, Netherlands
‘A hard-working and creative team player with exceptional organisational, corporate customer relations- and communication skills, with experience in “B to B” and “B to C” markets’, always looking for the positive change to improve. Think different....
Competitive analysis, creative marketing concepts (branding, Identity and approach), sales driven purchasing, telecom/IT specialist, business process- and change management
(Public Company; Transportation/Trucking/Railroad industry)
November 2009 — Present (2 months)
As the Business Improvement Manager I am responsible for creating a "healthy company in a healthy sector", by implementing and ensuring successful change management-, purchase-, legal- and core-operational processes with all stake holders taking in to account changing forces in the sector itself. This by applying commercial- and financial project assurance- and risk management principles, while identifying efficiency opportunities in financial-, purchase-, operational- and general management to develop adequate optimization measures.
Identify, analyze and manage (possible-) business process- and structural (sector-) changes that could enable all departments to maximize their opportunities to realize commercial- and operational efficiency in a close cooperation with the sector itself.
Working in a co-operative manner with all internal and external stakeholders, ensuring that their views and needs were incorporated in strategy- and planning activities whenever appropriate and possible to live up to the improvement goals set, to finally accomplish a "healthy company in a healthy sector...".
(Public Company; Transportation/Trucking/Railroad industry)
May 2009 — November 2009 (7 months)
Work collaboratively with the Business Improvement Manager by creating a General Expenditure Policy while identifying weak areas in financial-, purchase- and general management and develop adequate counter measures.
Implement and ensure successful (change-)management-, purchase- and core-operational processes with all stake holders, by applying project assurance- and risk management principles.
Identify and analyse possible business process- and structural changes that could enable all departments to maximize their opportunities to realize efficiency and savings.
Working in a co-operative manner with all stakeholders, ensuring that their views and needs were incorporated in planning activities whenever appropriate and possible.
(Privately Held; Environmental Services industry)
October 2008 — May 2009 (8 months)
Besides still being responsible for the Purchasing Department Benelux, I am currently improving the performance on an important contract with the European Space Agency (ESA-ESTEC) at Noordwijk, the Netherlands. By improving personal competences of the on-site crew (40FTE), reforming operational processes following ISO-, VCA- and Health and Safety protocols, I will improve customer satisfaction in the coming nine months. First results in productivity, service awareness and shared team mentality are already detectable.
(Privately Held; Environmental Services industry)
August 2005 — May 2009 (3 years 10 months)
Responsible for indirect and direct purchasing/procurement
for the Benelux department (2500 FTE, 200Mln euro), for a worldwide company with 326.000 employees in 86 countries, I am currently reforming the purchasing strategy from a decentralised processed mentality to a central purchasing strategy in commodities and commercial projects, following the proven French model.
(Privately Held; 1-10 employees; Outsourcing/Offshoring industry)
January 2003 — August 2005 (2 years 8 months)
After multiple sales experiences with purchase officers, I found that they needed a watchdog for the rapidly changing markets. In providing transparancy in quality and pricing off all suppliers and service organisations, I was able to start Business Profits Resultants (www.businessprofits.nl). With my former experiences in a variety of purchase segments and in finding a company soulmate, we finally could complete our portfolio.... That, plus a good network off knowledgepartners, is the base off this purchase resultancy company.
We are also the first company on the dutch market to give purchasers the possibility, through our on- and offline service methode called www.profitsportal.nl, to independently provide supliers and service organisations with their purchase needs.
(Public Company; 201-500 employees; Facilities Services industry)
October 2001 — January 2003 (1 year 4 months)
Responsible for creating a new partner sales channel for this
voice-, data supplier for the Dutch market. In the end 70%
of the new business was created by partners for whom we
had to recreate the whole order processing and intern
customer processing. Switched from the conventional PABX
dealerships to a partner sales model based on commission
benefits for companies with a complementary portfolio or just
based on advice and savings instead of (telecom) solutions.
(Public Company; AAPL; Computer Hardware industry)
January 2000 — October 2001 (1 year 10 months)
Responsible for key-accounts like Mediamarkt, Dixons and KPN. Responsible for supplying, new business sales, marketing and relation management. Weekly meetings with retail management of Dixons, KPN and Mediamarkt on the first retail deal Apple ever did globally. This in contrary to Apple’s normal strategy on working with a Value Added Resellers channel.
Headhunted by Insearch to accept a challenge in the Telecom
business (Ventelo).
(Public Company; KPN; Telecommunications industry)
August 1998 — January 2000 (1 year 6 months)
Complete responsibility for a regional Business Centre from the Dutch state telecom company and daily floor management of 20 staff members (15 FTE).
Customers were regional or national SME companies, who were too small for corporate KPN account management support and needed local support in the rapidly changing telecom market at that time (GSM, Internet, Computer Networks).
2007 — 2008
Strategic, Financial, HR, Risk, Sales.... 2006 — 2007
VWO , 1982 — 1988
1980 — 1981
1975 — 1980
organizational development, strategic planning, corporate financial reporting, digital photography, tennis, golf, reading novels, interest in high-tec toys for boys...., apple,
Apple Alumni
Veolia International Award for "Best Purchasing Achievement 2007"