Manager Service Quality at Vodafone Netherlands
Eindhoven Area, Netherlands
Manager Service Quality at Vodafone Netherlands
Eindhoven Area, Netherlands
A professional who is....
A tenacious result-passionate people manager
Proficient at building teams, pro-active improving processes and (team) output
Visionary, pragmatic, critical thinker
With a helicopter view, business oriented and customer focused
A vigorous concept and solutions communicator and implementation leader
Experienced in writing investment proposals and development of business cases
Capability to conceptualize and present/communicate complex problems
(Public Company; 10,001 or more employees; Telecommunications industry)
April 2008 — Present (1 year 9 months)
(Sole Proprietorship; Myself Only; Fine Art industry)
March 2007 — Present (2 years 10 months)
Gallery Woets opened its doors in 2007. The owners are Suzanne
and Rense Woets. The gallery is located in Tongeren
(Belgium) and housed in an old monumental farm, which is
still undergoing restoration work. On display in the gallery
are paintings, drawings and painted stones handcrafted by
the German nature painter
Horst Künne.
(Public Company; 10,001 or more employees; Telecommunications industry)
November 2003 — March 2008 (4 years 5 months)
Responsible for: service management for all services (including roaming) offered to the Vodafone NL customers and business critical applications used within Vodafone NL.
(Public Company; 10,001 or more employees; Telecommunications industry)
2001 — 2003 (2 years )
Responsible for: project management of new infrastructure and support tooling projects within the Operations department (Network & IT)
(Public Company; 10,001 or more employees; Telecommunications industry)
2000 — 2001 (1 year )
Responsible for: project management of network infrastructure and network software upgrade projects within the Network Development department (Network & IT)
(Public Company; 1001-5000 employees; Telecommunications industry)
January 1997 — August 2000 (3 years 8 months)
MSC-EE , Electrical Engineering (Telecommunications, Avionics) , September 1990 — December 1996
service management, personal development, windsurfing, skiing, music, high-end audio, traveling, travel books
KIVI