Reggie Wideman

Current

Client Engagement Manager at Pinpoint Logic, LLC
Collaboration Strategist at Gestalt Effect

Past

Enterprise Collaboration Consultant at Cisco
Senior Solutions Manager at Attensa, Inc.
Business Solutions Consultant at EthicsPoint

Business Systems Analyst at Wells Fargo
Customer Service Representative at You Software
Senior Editorial Coordinator at The National Academy of Sciences

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Education

The Johns Hopkins University
Goucher College

Recommended

11 people have recommended Reggie

Connections

361 connections

Industry

Information Technology and Services

Websites

Reggie Wideman’s Summary

I've made a career of turning change into opportunity, whether it's been in my personal life or one of the business' I've supported as key stakeholder or consultant.

I am an experienced business and technology consultant specializing in social media, enterprise collaboration and business transformation. My career has included substantive experience delivering products and services to the Global 500.

I love technologies that transform the way we do business; that disrupt the status quo. More importantly, I love solving problems.

Reggie Wideman’s Specialties:

Business Transformation, CRM, Collaboration Technologies, Enterprise Technology Solutions, ERP Solutions, Gap Analysis/Assessment, GRC, Knowledge Management, SaaS, Social Media, Project Management, RSS, SOx Compliance, Software Integration, Technical Writing/Editing, Training Solutions, Web 2.0.

Reggie Wideman’s Experience

Client Engagement Manager

Pinpoint Logic, LLC

(Privately Held; Internet industry)

January 2009 — Present (11 months)

At Pinpoint Logic my two most important responsibilities are developing partnerships and client relationships and maintaining transparency and client satisfaction through the life cycle of each engagement.

I'm also the principal business analyst ensuring continuity between client expectations and design deliverables.
Collaboration Strategist

Gestalt Effect

(Privately Held; Information Technology and Services industry)

January 2009 — Present (11 months)

As the lead Collaboration Strategist for Gestalt Effect I am responsible for leading discovery engagements with Enterprise clients and developing business process improvement initiatives that foster effective collaboration among teams, stakeholders and customers.
Enterprise Collaboration Consultant

Cisco

(Public Company; CSCO; Computer Networking industry)

April 2008 — December 2008 (9 months)

I was responsible for developing, managing and coordinating the deployment of a Managed Enterprise RSS platform as part of an overall collaboration and communications initiative. This included interviewing and developing project plans for business and IT users to transform their existing collaboration and communication methods using Enterprise 2.0 tools.
Senior Solutions Manager

Attensa, Inc.

(Privately Held; Computer Software industry)

April 2008 — December 2008 (9 months)

I wore multiple hats as the Pre-Sales Engineer, Solutions Manager and Technology Evangelist for Attensa. In these capacities I supported marketing, engineering and ultimately the CEO in ensuring client satisfaction and building the brand. I am an expert in Enterprise collaboration and I was the entire Professional Services Organization.

Additional key responsibilities:

• Developed use cases and deployment plans for prospects
• Managed client deployments of enterprise collaboration tools
• Documented and validated client business use cases for product development
• Identified and cultivated strategic partner relationships
Business Solutions Consultant

EthicsPoint

(Privately Held; Computer Software industry)

August 2005 — March 2008 (2 years 8 months)

I was the lead consultant supporting pre-sales activities and post sale engagement efforts for all vertical markets. These activities included needs assessments, virtual and on-site implementations, product training initiatives as well as developing and closing new opportunities. I was also responsible for the ongoing development of service and product supporting collateral in the Professional Services Organization.

Additional key responsibilities:

• Identified and cultivated strategic partnerships
• Coordinated development and managed deployment of a new solution platform
• Tracked and resolved client issues to enhance current offerings and maximize user satisfaction
Business Systems Analyst

Wells Fargo

(Public Company; 10,001 or more employees; WFC; Banking industry)

2004 — 2005 (1 year )

I provided technical assistance in identifying, evaluating, and developing systems and procedures for Wells Fargo Home Equity products to ensure that they not only meet business requirements, but also adhere to both credit policy and compliance rules.

Additional Responsibilities included:

• Managed progress reports and issue logs for group; reported to Testing Leads and Business Units
• Researched new software functionality and developed test plans and testing scripts
• Trained new staff members on software functionality and testing procedures
Customer Service Representative

You Software

(Privately Held; 11-50 employees; Computer Software industry)

2004 — 2004 (less than a year)

For four months after relocating to Portland I had the opportunity to support You Software in numerous capacities including: customer support, order processing, and bug tracking. I also directly supported the CFO with accounting activities and investor presentations.
Senior Editorial Coordinator

The National Academy of Sciences

(Non-Profit; 5001-10,000 employees; Publishing industry)

2000 — 2004 (4 years )

For four years I engaged progressively greater challenges at the PNAS. I began my tenure as an Editorial Assistant managing peer document review. I received multiple promotions and focused on developing technology solutions to streamline the peer review process. The result was a custom document management system dubbed “Albert.” I was the liaison to staff and our multiple software vendors for technology issues.