Jason Miller

Current

• Support Manager at iHomefinder, Inc.

Past

• PHP / Ruby on Rails Developer at Self Employed (Self-employed)
• Manager / PHP Web Developer at HostDime
• ASP Developer at Great Insurance Jobs

• Technical Support at Devereux
• Lead Developer at APG Media Group
• Tier 1 DSL Technical Support at Convergys
• Dialup Technical Support at MPInet.net

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4 more...

Recommended

2 people have recommended Jason

Connections

34 connections

Industry

Internet

Websites

• My Website

Jason Miller’s Summary

* Six years of experience with customer support.
* Eight years developing business solutions, especially for use via the web, including use of HTML, XML, CSS, PHP, MySQL, Ruby, Rails, Git, Subversion, Wordpress (plugins and themes).
* Four years in the hosting industry, including experience with Linux (Ubuntu, CentOS, Fedora Core), Apache, BIND, cPanel, Modernbill, WHM-AutoPilot, Kayako eSupport, Mediawiki, Plesk.

Jason Miller’s Experience

• Support Manager

  iHomefinder, Inc.

  (Privately Held; Information Technology and Services industry)

  May 2009 — Present (7 months)

  Provide email and phone support for clients, as well as provide documentation and related resources.

• PHP / Ruby on Rails Developer

  Self Employed (Self-employed)

  (Self-Employed; Information Technology and Services industry)

  September 2008 — March 2009 (7 months)

  Implementing new features and debugging new Ruby on Rails based website for small business radio show, as well as implementing PHP based widgets and Google gadget - http://www.smallbusinessadvocate.com/
  
  Converted website designs into HTML/CSS layout (Wordpress theme), and implemented custom Gallerific photo galleries (with minor customizations) for golf tournament promotional website -
  http://www.15hole.com/

• Manager / PHP Web Developer

  HostDime

  (Internet industry)

  September 2004 — September 2008 (4 years 1 month)

  Ticket and phone support manager. Implemented, populated, and administrated resource wiki for the purpose of training and documentation. Installed, tested, and administrated six third party billing systems all responsible for billing 15,000+ shared hosting client. Developed large group of tools which integrated with various systems (Modernbill, cPanel, Kayako) to increase productivity and reduce errors.

• ASP Developer

  Great Insurance Jobs

  (Privately Held; Internet industry)

  March 2004 — September 2004 (7 months)

  Provided commenting and debugging of existing website, as well as implementing spinoff site based on existing code - http://greatinsurancerecruiters.com/

• Technical Support

  Devereux

  (Internet industry)

  September 2003 — March 2004 (7 months)

  Provided on-site technical support for 20+ locations in the Central Florida region. Support included Win98 and WinXP workstations in a Novell Netware environment, Groupwise, and various Java database applications. Provided documentation for various resources and solutions as needed.

• Lead Developer

  APG Media Group

  (Internet industry)

  September 2002 — August 2003 (1 year )

  Provided consulting on solution, minor design work, and implementation of a PHP/MySQL content management system for a custom music entertainment directory.

• Tier 1 DSL Technical Support

  Convergys

  (Public Company; CVG; Information Technology and Services industry)

  August 2002 — September 2002 (2 months)

  Digital Subscriber Line (DSL) and dialup troubleshooting over the phone with SBC Global customers.

• Dialup Technical Support

  MPInet.net

  (Internet industry)

  June 2000 — May 2002 (2 years )

  Provided troubleshooting guidance over the phone for dialup internet access as well as browsing and email client issues. Developed employee resource website with screenshots, dialup numbers, server addresses, etc.

Additional Information

Jason Miller’s Websites:

• My Website

Jason Miller’s Interests:

Web Development, Music, Spirituality

Jason Miller’s Groups:

•    Business on Rails
•    Startup on Rails
•    Friends of CATO Institute

Jason Miller’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch