Senior Product Manager
San Francisco Bay Area
Senior Product Manager
San Francisco Bay Area
Web Product Manger with focus on information architecture and user-centered design. 6 years experience developing, deploying, and iterating web applications in both corporate and start-up environments.
Product roadmapping, market research, writing requirements, writing test cases, information design, wireframing, process flowcharting, prototyping, design visions and reviews, managing non-technical stakeholders, working with developers, agile project management, risk management, change control, scope definition, prioritizing issues, hands-on testing, usability
(Privately Held; E-Learning industry)
April 2008 — Present (1 year 4 months)
* Guide product development for higher education online homework solutions at Aplia, a Cengage Learning company (starting Nov. 2008)
* Engage Scrum project management practices, working with designers, engineers, and QA
* Conduct user research to define features and design
* Launched version 2 of TrueOutcomes, a Cengage Learning online accreditation management software
(Education Management industry)
April 2007 — September 2007 (6 months)
* Launched a website that allows users to store their school application data in one repository, find schools that match their criteria, and then automatically fill out applications for those schools
* Conceived the site’s information architecture, navigation, and page information design
* Collaborated with a multi-functional team of designers, programmers (internal and out-sourced), and testers using Agile project management techniques
* Negotiated project scope and schedule with executive stakeholders
* Produced requirements and user acceptance tests for web functionality, interface, process flow, site layout, and navigation
* Created web prototypes, Visio diagrams, and wireframes
(Non-Profit; 1001-5000 employees; Education Management industry)
September 2002 — April 2007 (4 years 8 months)
* Launched or enhanced web applications:
--My College QuickStart (Project Lead)
--MyRoad (Application Owner)
--My SAT (Information Designer/Project Facilitator)
--College Search (Product Management Team Member)
* Wireframed all of My College QuickStart and sections of My SAT and MyRoad
* Analyzed web metrics and survey data
* Usability-tested web applications with expert usability consulting firm
* Wrote product roadmaps, vision documents, use cases, and user acceptance tests
* Tested applications and prioritized problems and change requests, balancing business, consumer, program, and technical needs
* Built surveys and processed survey data for all College Board programs
(Online Media industry)
2001 — 2002 (1 year)
* Wrote full coverage of three career categories: Electronics and Telecommunications; Manufacturing Operations; and Aviation and Transportation
* Re-organized the structure of the Research Careers section
* Redesigned an interactive career web tool that links majors to jobs
(Privately Held; 1-10 employees; Online Media industry)
1998 — 2001 (3 years)
* Led the creation of new website counterpart to upscale magazine for dog lovers
* Built customized online store
* Wrote and edited reviews and articles
* Facilitated partnerships with other pet-directed companies
(Educational Institution; 10,001 or more employees; Higher Education industry)
1990 — 1999 (9 years)
* Managed research grants, department funds, and graduate student hiring
* Created and maintained department web site
* Ran department library
* Received 1997 Distinguished Service Award from the Dean of the College of Letters & Science.
MA , 1989
BA , 1986
2005 -- MyRoad was one of five Golden Lamp Award finalists
1997 -- Received the Distinguished Service Award from the Dean of the College of Letters & Science at UC Berkeley