Raul Ramos

Current

• Senior Systems Analyst at Sharp Healthcare

Past

• Technical Support Manager at Adobe Systems
• Technical Support Manager at Macromedia
• Technical Support Lead at eHelp Corporation

see less...

Education

• California State University-San Marcos

Recommended

6 people have recommended Raul

Connections

58 connections

Industry

Information Technology and Services

Raul Ramos’s Summary

Technical Support Manager with a strong technical background in supporting and leading a team to support customers in a wide variety of business software applications. Particularly interested in providing the highest level of customer service possible, while managing costs and risks. Always interested in cross departmental projects, as well as close interaction with partners and vendors.

Raul Ramos’s Specialties:

Management skills, presentation creation, Video Editing, XML, HTML, JavaScript, usability, CSS, and WYSIWYG layout tools.

Raul Ramos’s Experience

• Senior Systems Analyst

  Sharp Healthcare

  (Non-Profit; 10,001 or more employees; Hospital & Health Care industry)

  July 2007 — Present (2 years 1 month)

• Technical Support Manager

  Adobe Systems

  (Public Company; 1001-5000 employees; adbe; Information Technology and Services industry)

  December 2005 — July 2007 (1 year 8 months)

• Technical Support Manager

  Macromedia

  (Public Company; 1001-5000 employees; macr; Information Technology and Services industry)

  October 2003 — December 2005 (2 years 3 months)

• Technical Support Lead

  eHelp Corporation

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  May 2000 — October 2003 (3 years 6 months)

Raul Ramos’s Education

• California State University-San Marcos

  1995 — 1999

Additional Information

Raul Ramos’s Groups:

•    Macromedia Alumni

Raul Ramos’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch