
Service Manager at GFI
Madrid Area, Spain

Service Manager at GFI
Madrid Area, Spain
IT SERVICE MANAGER Big Teams Management
Outsourcing – Long Term Contracts.
Customer Management
Financial Accounting & Profit Control
Application Management, Middleware Management & Data Base Management.
IT CONSULTING Project Management involved in ITIL - ITSM-COBIT
TECHNICAL PROFILE IT Specialist in Middleware Tech: IBM & BEA SW Over all platforms (z/OS & UNIX - CICS, MQSeries, Websphere, TUXEDO, Weblogic,....)
Application Management, Middleware Management & DB Management, ITIL, ITSM, COBIT
(Privately Held; Information Technology and Services industry)
January 2004 — Present (6 years )
(Public Company; 10,001 or more employees; CAP; Management Consulting industry)
November 2000 — December 2003 (3 years 2 months)
IT Specialist in Middleware SW (IBM & BEA - z/OS & UNIX)
Outsourcing Services for Customers.
[CICS, MQSeries, Websphere, TUXEDO, Weblogic,....)
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
October 1998 — November 2000 (2 years 2 months)
IT Specialist in z/OS IBM SW, specialist in DB/DC Outsourcing Services for Customers.
[DC Products - CICS, MQSeries, EDITRAN, SNCE & DB Products - DB2 Family, ADABAS]
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 1997 — October 1998 (1 year 10 months)
PhD Student in Surfaces & Materials Lab
Postgrado , CAP (Certificado de Aptitud Pedagogica) , 1998 — 1998
Didáctica de Física y Química
Licenciado , Physics , 1992 — 1997
1980 — 1992