Randall Andersen

Randall Andersen

Mac Technician & Computer Services

Location
Phoenix, Arizona Area
Industry
Information Technology and Services

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Randall Andersen's Overview

Current
  • Dispatch Service Lead/Operations at Apple Authorized Service Provider
  • Lead Technician at MacTronX.com
Past
  • Inventory Control Specialist/Visuals Lead at Apple Retail
  • Marketing/Graphic Design at 50e
  • Lead PC Technician at PC ADV
  • Visuals/Operations at Navarre Corp
  • Visuals/Operations at Target
Education
  • Institute of Production and Recording
Connections

206 connections

Websites

Randall Andersen's Summary

To inspire and enrich lives through technology


QUALIFICATIONS
• Up to date knowledge of PC/Mac Hardware
• GSX Experience
• Experience with Pro Apps; Photography, Music & Recording
• Hardware/Software troubleshooting & customer service
• Visual design & marketing

Specialties

Mac OS X 10.4 – 10.7; Mac Hardware & Software, Design, Photography, Audio-Video Post-production

Randall Andersen's Experience

Dispatch Service Lead/Operations

Apple Authorized Service Provider

2011Present (1 year) Peoria, AZ

• Mac Hardware/Software & Printer support, In-store & On-site
• Data transfers, cross-platform migrations & new Mac deployments
• Managed dispatch services, improved metrics & customer satisfaction
• Marketing/Promotions & retail sales

Lead Technician

MacTronX.com

2009Present (3 years)

• Mac OS X 10.4-10.7 hardware/software repairs & troubleshooting
• Managed dispatch services, 40-60 hours per month
• Deployments, Mac-to-Mac migrations, Cross-platform migrations

Inventory Control Specialist/Visuals Lead

Apple Retail

Public Company; 10,001+ employees; AAPL; Retail industry

20072008 (1 year) Minneapolis, MN

• Inventory for Service Parts, Sales Floor, BOH & Remote Warehouse
• Store-to-store transfers & product ordering
• Loss prevention solutions & awareness
• Visuals lead and Back of House Liaison

Marketing/Graphic Design

50e

20072007 (less than a year) Minneapolis, MN

• PC repair & troubleshooting (In-store & On-site)
• One-on-One training solutions
• Sales, recommending systems, parts & solutions

Lead PC Technician

PC ADV

20062007 (1 year) Minneapolis, MN

• PC repair & troubleshooting (In-store & On-site)
• One-on-One training solutions
• Sales, recommending systems, parts & solutions

Visuals/Operations

Navarre Corp

20042006 (2 years) New Hope, MN

• PC troubleshooting & new system set-up
• Graphics & visual design for Navarre clients
• Operations, maintaining computers, software & supplies

Visuals/Operations

Target

Public Company; 10,001+ employees; TGT; Retail industry

20042005 (1 year) Minneapolis, MN

• Facilitated daily planogram sets
• Stocked inventory according to Target standards
• Sales, support & guest relations

Randall Andersen's Certifications

  • Digidesign Pro Tools Operator

    • Digidesign
  • Apple Product Professional

    • Apple
  • Apple Sales Professional

    • Apple

Randall Andersen's Education

Institute of Production and Recording

Pro Tools Operator Certified, Audio/Video Post-Production, Mac Maintainence & Repair

20052007

Activities and Societies: Dean's List 2005, 2006 and 2007.

Contact Randall for:

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  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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