Rana Haider Ali

Current

HR & Recruitment Manager at Royal Cyber Inc.

Past

Technical Recruiter at Royal Cyber Inc,
Pre-Sales Engineer at LANDesk Software
Customer Support Executive at LinkdotNET -- formerly World Online (WOL)

Internee at Softech Microsystems
Teacher at Falcon House Grammar School

see less...

2 more...

Education

University of Huddersfield, UK
Cadet College Petaro
Cadet College Petaro

see less...

Connections

104 connections

Industry

Human Resources

Websites

My Company

Rana Haider Ali’s Summary

• Around 4 years of experience in IT industry
• 3+ years experience of Technical & Non-Technical Recruitment in whole USA, Middle East, African & South Asian job market.
• Telemarketing & Sales experience with USA IT Market
• Experience with Customer Support & Services to handle customers’ complaints
• Familiar with Australian & Singaporean Culture & Environment
• Worked as a Technical Writer in an internship program governed by PSEB
• Received a formal International Call Centre Training from PSEB recognized USA outsourced call centre
• Ability to do cold calling and get the work done
• Well versed in net surfing & searching
• Highly motivated & active team player with good communication & interpersonal skills and leadership qualities

Rana Haider Ali’s Specialties:

Recruitment
HR
Technical Recruitment
Recruitment Consultant
Sales/Marketing
Office Administration & Management

Rana Haider Ali’s Experience

HR & Recruitment Manager

Royal Cyber Inc.

(Privately Held; Computer Software industry)

January 2008 — Present (1 year 11 months)

Currently I am responsible for the following;
- Technical Recruitment & Selection
- Look after company pick & drop service
- Apply for employees various Visas at the Consulate
- Office Administration & Management
- etc.
Technical Recruiter

Royal Cyber Inc,

(Privately Held; Computer Software industry)

December 2006 — January 2008 (1 year 2 months)

•Determine client needs, place skilled employees on part/full time positions, and maintain quality control on all orders
•Process all client orders with complete job description
•Utilize famous job boards / resume banks websites to search rsumes (CVs) based on the job orders
•Develop search strings for resume searching based on the job orders
•Analyze right match resume based on the job orders
•Identify valid / strong candidates based on phone screening / conversation
•Build/maintain relationship with HR Managers / fellow recruiters
•Keep track of all the candidates submitted against job orders and follow-up until placement is made
Pre-Sales Engineer

LANDesk Software

(Public Company; AVCT; Computer Software industry)

July 2006 — December 2006 (6 months)

• Generate qualified Lead for LANDesk Desktop Systems Management software firstly by doing research through Internet and then by calling on phone
• Call individual In-charge of IT department of well-reputed companies including Internet Service Providers (ISPs), Telecom Service Providers, Pharmaceuticals, Software Houses, Banks, Stock Exchanges, Hotels, Hospitals, Universities, Restaurants, and Call Centres etc, in order to schedule a meeting with my Regional Manager in Australia & Singapore who then has to setup a demonstration of LANDesk software.
• Extract all information regarding IT infrastructure in order to determine whether the meeting with the Regional Manager would make sense or not.
• Send the qualified lead to LANDesk USA, Australia & Singapore
Customer Support Executive

LinkdotNET -- formerly World Online (WOL)

(Privately Held; Internet industry)

January 2006 — June 2006 (6 months)

•Provide technical support to WOL online users by handling technical queries related to Internet browsing, email settings, configurations, windows errors and settings, different browsers, software etc.
•Review Customer issues with Incharge/Shift Incharge in order to ensure customer satisfaction
•Maintenance of Call Centre PCs
•Report unusual incidents and feedback of the customers to Shift Incharge
•Maintain client confidence and protect operations by keeping information confidential
•Create email account of new users
•Answer billing queries related to accounts
•CPU configuration and onsite installation
•Proper logging of all the Incidents/Queries and log forms
Internee

Softech Microsystems

(Telecommunications industry)

September 2005 — December 2005 (4 months)

• Write, edit, design, and revise variety of technical & non-technical documents
• Conducting research from textbooks, journals, newspapers, and web.
• Prepare use cases and then test cases from use case scenarios
• Prepare all project documentation including Configuration Management Plan, Release Notes, Use Cases, and Test Cases etc.
• English Grammar and Composition Checking
Teacher

Falcon House Grammar School

(Education Management industry)

August 2005 — September 2005 (2 months)

Taught Computer Science subject to students from Class I to Class V.

Rana Haider Ali’s Education

University of Huddersfield, UK

BSc (Hons) , 2001 — 2005
Cadet College Petaro

HSc. , Chemistry, Physics , Maths , 1999 — 2001
Cadet College Petaro

SSc , Maths, Physics, Chemistry , 1997 — 1999

Additional Information

Rana Haider Ali’s Websites:

My Company

Rana Haider Ali’s Interests:

Technical Recruitment, Staffing, HR Management, Consultancy and Development

Rana Haider Ali’s Groups:

Networked Recruiter (34,197+ total network) 3rd Largest Recruiting and HR & 2nd Largest Agency Group
Linked:HR (#1 Human Resources Group)
Independent Recruiters
! Sales Best Practices
EMEA recruiters - knowledge sharing group
Microsoft Office SharePoint Server - 2007, 2010, ...
RecruitingBlogs
SharePoint Experts
SharePoint 2007 - 2010
SharePoint University
The Recruitment Network
Recruiters' Networking Niche
Recruitment Consultants and Staffing Professionals (30.000+)
Innovative Marketing, PR, Sales, Word-of-Mouth & Buzz Innovators
Internet Marketing Association Pakistan [IMAP]
SharePoint Users Group
SharePoint professionals
Qatar Business and Professional Network
SharePoint 2007 Network
MOSS2007
Middle East Opportunities
Cadet College Petaro
Marketing & Communication Network
The IT Developer Network
Pakistani Marketing Professionals
SharePoint Magazine User Group
Middle East Telecoms Group
6 Six Degrees' Global Recruiting Network
SharePoint Contractor & FTE Jobs
Saudi Arabia Opportunities
IT Community
SharePoint Gurus in Pakistan
Royal Cyber Inc.
Skype Pakistan
JOB WORLD
BizTekPros LLC, Plumtree Group