Programmer Intermediate at UPMC
Greater Pittsburgh Area
- Current
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- Programmer Intermediate at UPMC
- Past
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- Signing Agent/Notary Public at Computer and Notary Services
- Unit VIP Consultant at BeautiControl
- Programmer at Information Science & Services, LLC
- Supervisor of Technical Services at Genesys Physician Health Organization
- Computer Specialist at Aleda E. Lutz Medical Center - Department of Veterans Affairs
- Education
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- University of Michigan-Flint
- Mott Community College
- Birch Run High School
- Recommended
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2 people have recommended Ramona (Ann) - Connections
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78
connections
- Industry
- Information Technology and Services
- Websites
Ramona (Ann) Craft’s Summary
I can offer 20 years experience in the computer arena. I am a result driven and focused individual who knows how to get the job done. Highlights of my qualification include:
• Dedicated, reliable and honest
• Comprehensive background in programming, technical support for software and hardware, user security, networking, problem solving, project management, budgeting, and strategic planning
• Passionate about being proactive
• Excellent customer service and support
• People person
I feel certain my strong initiative and commitment to excellence, coupled with demonstrated experiences and qualifications will be of immediate value to your firm.
Currently I am a independant contractor as a Computer Technician, Notary Public/Signing Agent BeautiControl consultant and inventory inspector.
Ramona (Ann) Craft’s Specialties:
O S’s: Novell; Windows Vista, NT, 2003, and 2008 with Active Directory, Terminal Services; UNIX, Open VMS, Linux
Languages: MUMPS; MySQL; PHP; Unix Scripts, Access
VISTA: VA FileMan v22, Kernel v8, Voluntary Service v 4.2, Purchasing (IFCAP) v 5.1, Nutritional and Food Service v 5.5, Incident Reporting
Servers: IBM RS6000, 7100, 340; HP LH, LH PRO; MSM 486
Protocols: TCP/IP, IPX, Token Ring, RIP, OSPF, TCP, DHCP, WINS, TELNET, FTP, TFTP, NetBIOS/IP, DNS, PPP, POP3, SMTP, WINS
Ramona (Ann) Craft’s Experience
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Programmer Intermediate
UPMC
(Non-Profit; Hospital & Health Care industry)
August 2009 — Present (4 months)
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Signing Agent/Notary Public
Computer and Notary Services
(Real Estate industry)
January 2003 — September 2009 (6 years 9 months)
Part Time.
Computer and Notary Services provides real estate documentation services, Insurance, Drive By, and Mortgage Inspections, computer installations and repair, and computer programming since January 2003. I have liability insurance and I am bonded, professionally trained, NNA Signing Agent Certified and NNA Background Certified. I am available from 8am to 8pm Monday though Saturday and Sundays by appointment. -
Unit VIP Consultant
BeautiControl
(Public Company; Cosmetics industry)
February 2007 — August 2009 (2 years 7 months)
Part Time.
Personalizing your skin care from head to toe!
I show you how to create a relaxing, self pampering, atmosphere in your home in minutes! I teach you to be healthier, look up to 10 years younger, and save you hundreds of dollars a year!
I make appointments with groups or personal appointments at your work place or home. You can take you treaments home at the time of purchase, no waiting!
I absolutely love what I do, it is incredibly flexible, and I have so much fun! Are you interested in discussing this opportunity with me! If that opportunity interests you, let me know how you like me to contact you.
Call or e-mail to schedule your free BC Spa experience today!
Ramona Craft with BeautiContol. Personalizing your skincare from head to toe! -
Programmer
Information Science & Services, LLC
(Information Services industry)
April 2003 — March 2009 (6 years )
* Sub-Contractor MUMPS programmer for Genesee Packaging Incorporated
* Created new programming that consisted
o illuminated manual data entry of invoicing
o created packing slip from imported text and excel files from vendor
o created an avenue for importing the vendor data to their accounting system for receiving payments
* Maintained programming for manufacturing and accounting needs using MSM Mumps on a SCO UNIX Server.
* Created documentation, file layouts, program flow charts from source code.
* Trained the end users on new applications/programs I wrote and modified
Accomplishments:
* Saved company more than $90,000 by eliminating salaries for five by creating a set of programs to import external data then processed for invoicing and customer payment receipts.
* Saved company more than $200,000 by creating an application for sequence shipping, receiving, invoicing, and payments for a new line of business verses purchasing new. -
Supervisor of Technical Services
Genesys Physician Health Organization
(Hospital & Health Care industry)
April 1995 — November 2002 (7 years 8 months)
* Help Desk supporter, problem solver, installed, maintained and repaired hardware and software issues for 76 physicians’ offices and 3 corporate facilities over a 500-node Ethernet LAN/WAN/DMZ/VPN network of AIX, Windows NT, 2000, Novell, Citrix, and Sun (Gauntlet Firewall) servers.
* Systemized departmental standards, policy and procedures for computer and phone systems, this includes support, installations, cabling, preventative maintenance, troubleshooting guides, and repairs.
* Streamlined standards for producing quarterly reports to upper management for response time, server and network downtimes, number of support requests, completed and outstanding, and status of yearly goals
* Supervised five technicians.
Participated on Tenure, Policy and Procedure, Employee of the Month, and Customer Culture committees.
* Served as Employee of the Month
Accomplishments:
* Created and implemented company standards, policy and procedures for computer, phone systems, installations, cabling, preventative maintenance, and troubleshooting guides.
* Saving company more than $60,000 in staffing, overtime, and travel expenses by implemented remote control software to control remote PC’s for installing clients, and updating software
* Designed, configured, and installed a network of physician scheduling, patient accounting mainframe, EDI transmissions to insurance vendors, and office automation, email and internet for 3 corporate and 76 physician offices. -
Computer Specialist
Aleda E. Lutz Medical Center - Department of Veterans Affairs
(Information Services industry)
October 1990 — September 1994 (4 years )
Programmer using MUMPS "M" (Massachusetts General Hospital Utility Multi-Programming System) language
* Programmer, instructor and support desk for an acute care medical center over a 300-node LAN/WAN.
* Supported the network, cabling, and diagnosed problems, for personal computers and servers.
* Wrote training manuals and instructed end users on office automation applications.
* VISTA packages: VA Fileman, Kernel, Voluntary Service v 4.2, Purchasing (IFCAP) v 5.1, Nutritional and Food Service v 5.5, Incident Reporting
* Installed, patched, created reporting/modifications for all applications under VISTA.
* Wrote training manuals and trained end users for office automation applications.
* Supported MUMPS package updates and installs on Digital PDP-11 and 80486 M servers.
* Packages supported: Fileman, Ames/Mers, Quality Assurance, Medical Records, Patient Accounting, Dietary (Food Services), and Physician Assistance.
Ramona (Ann) Craft’s Education
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University of Michigan-Flint
BS , Computer Science , 1983 — 1986
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Mott Community College
Associate , Data Processing , 1980 — 1982
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Birch Run High School
Business 1971 — 1974
