Ralph Poole

Current

Engagement Director at Iknow, LLC
Partner at Bridge Consulting International
Managing Director at Coherence Group, Inc.

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Past

Taxonomy, Metadata and Information Architecture Consultant at Earley & Associates
Chief Knowledge Officer at Cap Gemini Ernst & Young
Chief Knowledge Officer at Ernst & Young

Chief of Staff at Symmetrix, Inc.
Director of Consulting Services at Bain & Company
Information Manager at Boston Consulting Group

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3 more...

Recommended

7 people have recommended Ralph

Connections

500+ connections

Industry

Management Consulting

Websites

Ralph Poole’s Summary

Ralph Poole is a respected business leader and accomplished executive. He has extensive experience leading Knowledge Management, Technology Implementation, Information Architecture, eDiscovery and Strategy consulting projects in global companies. He has pioneered the application of Lean Thinking to improvement of knowledge work. This approach focuses on understanding what is important to the customer and eliminating wasted effort in delivering results. He held senior executive positions in four of the world's premier management consulting and IT consulting firms: Boston Consulting Group, Bain & Company, Ernst &Young LLP, and Capgemini (a French IT consultancy). In this capacity, Ralph built multidisciplinary teams across several continents and was responsible for radically improving global learning and development, knowledge management, ediscovery and software development processes.

Ralph is an expert at managing change in large geographically dispersed global organizations. When dealing with people in organizations, changing technology and work practices requires the same planning and problem solving discipline as technical and software engineering. Ralph has managed projects that required changing the work practices thousands of people with this approach.

Ralph’s work has been documented in the Harvard Business Review, CIO and Fortune Magazine. He presents at conferences and frequently writes and comments on knowledge sharing technologies, Enterprise 2.0 systems and executive education.

Ralph an Engagement Director at Iknow, LLC, President of Coherence Group, Inc, a Partner at Bridge Consulting International, a UK leadership development consultancy.

Ralph Poole’s Specialties:

Knowledge Management, Executive Education, Leadership Development, Learning Management Systems (LMS), eDiscovery, Taxonomy and Metadata Strategies and Text Analytics

Ralph Poole’s Experience

Engagement Director

Iknow, LLC

(Privately Held; Management Consulting industry)

2009 — Present (less than a year)

Lead technology enabled transformation projects by redesigning business processes and implementing enabling technologies. Key focus areas include Text Analysis, Business Intelligence, Taxonomy and Metadata Strategies, Knowledge Management, Enterprise Content Management, eLearning and Software Development Methodologies.
Partner

Bridge Consulting International

(Partnership; 11-50 employees; Management Consulting industry)

June 2005 — Present (4 years 6 months)

Deliver strategy implementation, leadership development, knowledge management, collaborative problem solving, and elearning projects to global clients
Managing Director

Coherence Group, Inc.

(Management Consulting industry)

January 2003 — Present (6 years 11 months)

Develop new business and manage engagements in a rapidly growing Management and Information Technology consulting practice. We specialize in building enabling technologies that increase knowledge worker productivity: knowledge management, eLearing, software development methods, taxonomy and metadata strategies, information architecture.
Taxonomy, Metadata and Information Architecture Consultant

Earley & Associates

(Management Consulting industry)

2008 — 2009 (1 year )

Sell and deliver projects involving Taxonomy and Metadata Strategies, Information Architecture and Governance for Corporate Information Systems.
Chief Knowledge Officer

Cap Gemini Ernst & Young

(Public Company; 10,001 or more employees; CAP; Information Technology and Services industry)

May 2000 — December 2002 (2 years 8 months)

Global coordinator of Knowledge, Learning and Methods for a large IT Consultancy based in Paris.
Chief Knowledge Officer

Ernst & Young

(Privately Held; 10,001 or more employees; Management Consulting industry)

1994 — 2000 (6 years )

Directed the Center for Business Knowledge for a Global Management and IT Consulting Firm.
Chief of Staff

Symmetrix, Inc.

(Privately Held; 51-200 employees; Management Consulting industry)

1993 — 1994 (1 year )

Managed the infrastucture and back office of a reengineering conusulting firm growing at 40% per year. Consulted to Fortune 500 Companies on process redesign and implementation of enabling technologies. Split time 70% in the field with clients, 30% managing the practice.
Director of Consulting Services

Bain & Company

(Privately Held; 1001-5000 employees; Management Consulting industry)

1979 — 1993 (14 years )

Directed strategic research, knowledge management, and all training activities for a large global strategic consulting firm based in Boston
Information Manager

Boston Consulting Group

(Privately Held; 1001-5000 employees; Management Consulting industry)

1977 — 1979 (2 years )

Created the business research function to analyze the competitive position of companies within an industry. Supported engagement teams making strategy recommendations to Fortune 500 companies.