
Senior Product Manager at Nokia
San Francisco Bay Area

Senior Product Manager at Nokia
San Francisco Bay Area
Accomplished Software Product Manager, Marketeer and Inventor with proven history creating/evolving multi-million dollar product revenue streams for banner companies in global markets.
Expert in the conception, definition, development, sales, marketing, and full life-cycle management of commerical and custom software platforms built with Internet, Object and Relational technologies.
Well versed in the "monetization" of product inititatives to realize rapid return on investment with measurable results.
Experienced in the Foundational Internationalization (I18N) and targeted Localization (L10N) of application software for rollout to global markets.
Business Process Automation, Workflow, Search, Web 2.0, CRM/Sales Force Automation, Email Archiving, eDiscovery, Document/Content Management, Corporate Governance, Regulatory Compliance, Mobile Computing.
Awarded patent in 2004 for TaskServer (http://www.taskserver.com) - an XML-based Business Process Automation software.
(Public Company; NOK; Telecommunications industry)
June 2009 — Present (6 months)
Senior Product Manager for New User Experience for Ovi by Nokia, with an initial focus on the "OOBE" (Out of Box Experience) for Users' first time registration and sign-in, as well as synchronization of their PIM data, content and settings.
Working with Design, Development, and Delivery teams to ensure that Ovi delivers a consistent, delightful, new user experience that is competitive in the mobile device/internet services marketplace.
Serving key stakeholders across Nokia, including CX (Customer Experience), Digital Marketing, Ovi Services, and Customer Care to ensure that UI/UX requirements are captured into a prioritized product backlog for commitment into the appropriate release vehicles.
Ovi by Nokia is the global brand for Nokia's internet services. With the Ovi services catalogue continually growing, Ovi will remain an increasingly powerful way for Nokia customers to access and create content and services from a mobile device, desktop computer or via the web.
Ovi.com is the web component of Ovi by Nokia. Like its counterparts, Ovi on Mobile and Ovi on Desktop, Ovi.com lets users organise their contacts, places and media from a single location.
Ovi provides the ability to create, manage and share media, maintain calendar events, contacts and to-dos, and stay in touch with friends and communities.
http://www.ovi.com
(Computer Software industry)
May 2008 — May 2009 (1 year 1 month)
Serving as Product Owner on R&D Scrum teams for Ovi.com and Ovi.mobi portals for Nokia Services on web and device, including Games, Maps, Music, Store, Mail, Contacts, Share and more.
Primary interface between Product Management, Product Marketing, and Development & Service Delivery teams to socialize the product, system and functional requirements, engineering estimates, implementation options and negotiations for above.
Responsible for maintaining Managed Backlogs (ScrumWorksPro) and leading the Release and Sprint planning exercises, taking product initiatives through an Agile SDLC, including bug triage and software maintenance process for same.
Focused on delivering core service line integrations, including mobile/web PIM data synchronization and SSO across services, as well as static and dynamic digital marketing content and RSS feeds to support business and market objectives.
Participated in the launch of numerous releases of Ovi.com and Ovi.mobi to global markets, including initial pilot and public versions for each.
Currently managing localization releases for both platforms in German, Italian, and European Spanish in tandem with the market introductions of Ovi Store and Ovi Mail services and several new, Nokia devices.
(Computer Software industry)
June 2006 — May 2008 (2 years )
Software Product Management Solutions is a dynamically blended team of Product Managers, Product Marketing, Sales and IT Professionals with demonstrated success creating and executing “Monetizable” Product Initiatives for some of the world’s largest software companies, as well as mid-size businesses and start-up ventures.
Focus on comprehensive knowledge acquisition, initiative planning and execution to rapidly deliver measurable, revenue generating results.
Specialized expertise with Enterprise Platforms/Tools, Web 2.0, Business Process Automation, Portals, Search, eDiscovery, CRM/Sales Automation Regulatory Compliance and Corporate Governance.
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
April 2005 — March 2006 (1 year )
Increased Search Results relevancy on the Microsoft Partner Portal by 92% by leading the definition and implementation of core technology upgrades and innovative search algorithms.
Developed and delivered Meta-data creation guidelines, training and support to the Editorial and Content Production teams.
Collaborated across the Microsoft Partner Business Unit to chart the course of the Microsoft Partner Portal and overall Online Partner Experience (OPEI).
Defined new features and services with a focus on Search & Retrieval technologies and Portal Customization/Personalization.
Worked closely with Development to determine product functionality, and supported Product Management to monitor/analyze customer/partner response to the products, refine product strategy and ensure the best possible user experience.
(Public Company; 10,001 or more employees; IRM; Computer Software industry)
January 2004 — February 2005 (1 year 2 months)
Product Manager and Evangelist for Iron Mountain's Digital Archives, a technology enabled service for storage, organization, monitoring, supervision and retrieval of email, and other electronic documents for regulatory compliance, electronic discovery and litigation support.
Owner of the Data Restoration and Electronic Discovery Support and Bloomberg Message Archiving product lines.
Responsible for Market Requirements Definition (MRD), Business Requirements (BRD), Product Requirements Definition (PRD), Product Launch Plan, Road Map, and Support for Outbound Marketing Programs.
(Privately Held; 1-10 employees; Computer Software industry)
September 2002 — December 2003 (1 year 4 months)
Delivered Product Management, Technology Consulting and Marketing Research Services for high tech firms, with a focus on Search & Retrieval technologies for Enterprise CRM and Sales Force Automation solutions.
(Public Company; 1001-5000 employees; CMGI; Computer Software industry)
May 2001 — August 2002 (1 year 4 months)
Conceived and launched the award-winning AltaVista search engine technology into the Enterprise application arena immediately generating $3M+ dollars in quarterly revenue with a series of innovative, web based products and services.
Owned/managed product road map, reconciling feature and enhancement requests with overall product line vision and strategy.
Interfaced directly with customer and prospect base to ensure product feature sets met and exceeded needs of key accounts including Monster.com, Amazon, Ariba, Barnes & Noble, Covisint, Sears, HotJobs, OneSource, Factiva and TicketMaster.
(Public Company; 501-1000 employees; KANA; Computer Software industry)
September 2000 — May 2001 (9 months)
Senior Manager and key decision-maker for Kana's largest product investment the Kana J2EE Platform for eCRM applications.
Responsibilities included performing market analysis and primary/secondary research studies, ownership of the Workflow, Business Rules and Security Modules, development of Road Maps, and creation of Technical White Papers, Interactive Demos, Sales Tools and other Marketing Collateral.
(Privately Held; 51-200 employees; Computer Software industry)
November 1990 — September 2000 (9 years 11 months)
Original member, increasing revenue 500% during a decade of service in sales and product marketing, helping to grow employee base 4x in last five years.
Managing Director, MicroObjects - Zco’s offshore development facility focusing on core Microsoft and Java technologies.
Primary Sales Rep, serving/winning banner customers including Liberty Mutual, MacLean Hunter, and Puma Technology.
(Privately Held; 51-200 employees; Computer Software industry)
March 1989 — September 1990 (1 year 7 months)
Sole Product Manager for One Write Plus and Money Matters accounting software, shipping 10,000 SKUs to distribution channels (Ingram, Micro-D, Egghead) within first 30 days of launch.
Performed competitive product analysis, created interactive product demos, contributed content to marketing collateral and participated as Product Evangelist at industry trade shows (e.g. Comdex).
(Privately Held; 11-50 employees; Computer Software industry)
November 1986 — October 1988 (2 years )
This multi-faceted, key contributor role launched my career in commercial software product marketing.
Responsbile for supporting the development, sales, marketing and technical documentation of Icon Author, a Windows 1.x, GUI application generator for Computer Based Training (CBT) solutions.
Aimtech, and the IconAuthor product line, served a global customer base and was ulimately acquired by Microsoft Co-founder Paul Allen (Asymetrix).
Certified Scrum Master , Agile-Scrum Software Development , 2009 — 2009
Product Management 2004
Requirements that Work - Generation of Market Requirements Document (MRD) based on primary and secondary research, and leveraging the concepts of personas, goals, requirements and use-cases.
Effective Marketing Programs - Focus on outbound marketing roles, priorities and processes that characterize market-driven technology companies. Development of marketing plans, marketing campaigns and strategic go-to-market initiatives.
Marketing, Computer Science 1983 — 1985
Certified Cartographic Engineer , Compilation & Color Separation: 5 Color, Topographic Maps , 1981 — 1981
1976 — 1980
Classical Indian Music - Bamboo Flute
Boston Product Management Association
Silicon Valley Product Management Association
Patent: TaskServer - XML-based Business Process Automation Software