Ragy Thomas

Ragy Thomas

Founder & CEO at Sprinklr

Greater New York City Area

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Ragy Thomas's Overview


500+ connections


Ragy Thomas' Summary

Interactive Marketing/Online Advertising Technology and Management.


Interactive Advertising Management, Email marketing, High Volume Real Time Technology Architecture

Ragy Thomas' Experience

Founder & CEO


Privately Held; 201-500 employees; Information Technology and Services industry

September 2009Present (5 years 1 month)

Sprinklr provides a social relationship platform and related strategic services that empower large organizations to harness the voice of the customer and drive business goals across all internal silos. The company has experienced 400% YoY growth and provides the enterprise social infrastructure for over 300 global brands such as Intel, Dell, Cisco Systems, Virgin America, DuPont, IHG, Hearst, and Newell Rubbermaid. The company is funded by Battery Ventures and Intel Capital and is headquartered in New York.

Chairman, Board of Directors

Kenscio Digital Marketing Pvt Ltd

Privately Held; 51-200 employees; Marketing and Advertising industry

July 2009Present (5 years 3 months)

Kenscio provides digital marketing services for clients in Asia and specifically in India. Kenscio brings global email and social marketing technology and services to India and makes it available to top Indian brands at Indian prices. Services span both retention and acquisition marketing across all verticals.


New York CTO Club

2003Present (11 years)

Invite only group of NY CTOs who meet monthly to brainstorm and share best practices

Technical Advisory Board Member

Goodmail Systems

Privately Held; 11-50 employees; Internet industry

July 2008January 2011 (2 years 7 months)

Goodmail Systems makes CertifiedEmail™, the industry standard class of trusted email. CertifiedEmail provides a safe and reliable means for consumers to easily identify authentic messages from legitimate commercial and nonprofit senders.

Public Company; 5001-10,000 employees; ADS; Marketing and Advertising industry

September 2006June 2008 (1 year 10 months)

Epsilon is the world’s largest Marketing Services Company per a 2008 Ad Age report and the interactive services group was one of its four business units. The group provided email marketing technology and interactive agency services (including creative, strategy, acquisition, web development and search marketing) to over 500 clients. The group had about 600 associates in 23 offices in 11 countries around the world, organized into six areas consisting of Sales, Client Services, Interactive Agency Services, Technology, EMEA and APAC.

Grew company's revenue 40% to approximately 100MM dollars. Expanded out from email into digital marketing services including Search and Web development.

The company was created by putting together industry leading email companies, Bigfoot Interactive and DoubleClick Email Solutions. Experience performing due diligence and integrating large geographically dispersed teams to create massive synergy efficiencies.

Chief Technology Officer

Epsilon Interactive

Public Company; 5001-10,000 employees; ADS; Marketing and Advertising industry

October 2005September 2006 (1 year)

Led the company's platform to leadership position in Forrester and Jupiter analyst evaluations. Managed R&D, Technology Operations and Infrastructure with a combined team of over 225 technologists spread across North America, Europe and Asia. Scaled the platform and infrastructure (six global data centers) to support over 500 clients internationally. Hands on involved in architecture and scalability.

Integrated the technology teams across Bigfoot Interactive and DoubleClick email solutions group. Managed costs efficiently using open source systems and architecture.

Filed for two patents for email marketing innovations including one for dynamic optimization of campaign results using real time behavioral data.

Chief Technology Officer

Bigfoot Interactive

Privately Held; 51-200 employees; Marketing and Advertising industry

20012005 (4 years) Greater New York City Area

Architected and managed the technology team that built top ranked email marketing platform. Supported two acquisitions and integrated the infrastructure and app platforms. Managed the company's R&D, Technology Operations and Infrastructure teams. Built and managed a client services team to support all ASP clients increasing measured customer satisfaction by over 350%. Actively supported the sales process and was directly involved in closing most of the company's top clients. Supported growth from zero to the company's sale in 2005 to Alliance Data Systems for over 120MM dollars.

Managed a distributed team of engineers, system administrators, database administrators, QA and operations personnel. Hands on involved with architecture and scalability of the application and infrastructure. Scaled the platform from 10K mails and hour to over 15MM mails and hour and from a few MM mails per year to over 40Billion emails per year.

Director, Technology


20002001 (1 year)

Built an email marketing platform from concept to implementation. Evangelized email marketing to prospects and clients. Hands on involved with sales effort and client services.

Came up with the name 'Advaya' for Bigstar Entertainment's new email marketing spin off.

Systems Analyst/programmer Consultant

AT&T/Lucent Bell Labs

Public Company; 10,001+ employees; T; Telecommunications industry

19961999 (3 years)

Worked as a consultant. Designed and developed automated network provisioning and monitoring systems for business clients. Architected solutions and programmed in Unix,C and Informix.

Senior Software Engineer

Tata Unisys

Public Company; 10,001+ employees; TCL; Telecommunications industry

19941996 (2 years)

Recruited from campus by Tata Unisys (now called Tata Infotek)

Developed solutions for multiple clients including Ford motors, Charming Shoppe and Catalyst. Developed real time control systems for warehouse automation software. Programmed in C, Unix, Informix

Ragy Thomas' Languages

  • Hindi

  • Tamil

  • Malayalam

Ragy Thomas' Skills & Expertise

  1. Email Marketing
  2. Digital Marketing
  3. Web Analytics
  4. Online Advertising
  5. Analytics
  6. E-commerce
  7. Digital Strategy
  8. SEM
  9. Social Media Marketing
  10. SaaS
  11. SEO
  12. Mobile Marketing
  13. Lead Generation
  14. Web Development
  15. Integrated Marketing
  16. Big Data
  17. Advertising
  18. Digital Media
  19. Start-ups
  20. Online Marketing
  21. Marketing
  22. Content Strategy
  23. Leadership
  24. Social Media
  25. Strategic Partnerships
  26. Content Management
  27. Social Media Measurement
  28. Management
  29. CRM
  30. Product Management
  31. Entrepreneurship
  32. Direct Marketing
  33. User Experience
  34. Salesforce.com
  35. Strategy
  36. Google Analytics
  37. Web 2.0
  38. Mobile Applications
  39. Multi-channel Marketing
  40. Creative Direction
  41. Mobile Devices
  42. B2B Marketing
  43. Product Marketing
  44. Affiliate Marketing
  45. Interactive Marketing
  46. Enterprise Software
  47. Social Networking
  48. Software Design
  49. Strategic Leadership
  50. Software Installation

View All (50) Skills View Fewer Skills

Ragy Thomas' Education

New York University - Leonard N. Stern School of Business

MBA, Finance and Information Systems


Pondicherry University

BTech, Computer Science and Engineering




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