Madrid Area, Spain
- Current
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- Head of Vendor Management and Aftersales at Telefonica España
- Past
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- After-Sales Service Manager at Telefonica Moviles España
- IT Purchase Engineer at Telefonica Moviles España
- Product Manager at Telefonica Moviles España
- IT Purchase Engineer at Telefonica Moviles España
- Alferez at Artillery Army
- ICAI final project at Sistemas Avanzados de Control, SAC
- Technical at Marzola
- Education
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- ESIC
- UNED
- ICEMD
- ESADE
- Instituto de Empresa
- Universidad Pontificia Comillas
- Sagrado Corazon Jesuitas Logroño
- Connections
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500+
connections
- Industry
- Telecommunications
- Websites
Rafa Montoya Adarraga’s Experience
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Head of Vendor Management and Aftersales
Telefonica España
(Privately Held; 10,001 or more employees; TEF; Telecommunications industry)
July 2007 — Present (11 months)
I am in charge of the relationship between the handset manufacturers and Telefonica España (Spain), concerning quantities, prices, deliveries, timings and aftersales policies in order to provide the best handsets to our customers under the best conditions.
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After-Sales Service Manager
Telefonica Moviles España
(Privately Held; 10,001 or more employees; TEF; Telecommunications industry)
September 2006 — June 2007 (10 months)
Phone after-sales processes management and development, warranty policies and repairs not covered by the warranty, in order to meet TME clients' quality expectations.
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IT Purchase Engineer
Telefonica Moviles España
(Privately Held; 5001-10,000 employees; TEM; Telecommunications industry)
December 2005 — August 2006 (9 months)
Agreements management, partnership strategy, operative purchasing, system improvement development
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Product Manager
Telefonica Moviles España
(Privately Held; 5001-10,000 employees; TEM; Telecommunications industry)
June 2005 — December 2005 (7 months)
• Definition of the residential portfolio,
• Creation and release of voice mobile products,
• Mass communication of this portfolio, according to the marketing movistar planning,
• Campaigns management, specifically with products focused on savings. -
IT Purchase Engineer
Telefonica Moviles España
(Privately Held; 5001-10,000 employees; TEM; Telecommunications industry)
July 1999 — June 2005 (6 years)
Specialization in information systems, having responsibilities for:
• Providers selection for computing supplies and services, in Spanish and European
projects,
• Leadership, negotiation and sign of strategic agreements for supplies and services,
• Collaboration with technical areas in order to find new computing solutions,
• Presentation and approval of projects at Mesa de Compras (SAC) -
Alferez
Artillery Army
(Public Company; 10,001 or more employees; Military industry)
September 1998 — July 1999 (11 months)
Common Earth-Army instruction at Rabassa CEFIVE (Alicante) and Artillery education at Segovia Academy before becoming an Artillery Alferez, allocated in Palma de Mallorca, responsible for topography activities.
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ICAI final project
Sistemas Avanzados de Control, SAC
(Privately Held; 51-200 employees; Telecommunications industry)
October 1997 — June 1998 (9 months)
Student at Sistemas Avanzados de Control
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Technical
Marzola
(Privately Held; 51-200 employees; Machinery industry)
June 1995 — September 1995 (4 months)
Working on the Quality System of the Company (ISO-9001) and
improving the company information systems. Also working for the machinery and
electricity sections.
Rafa Montoya Adarraga’s Education
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ESIC
Content Manager, Marketing, 2005 — 2005
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UNED
Ing Téc Informática, Computers, October 1995 — September 2005
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ICEMD
12 hours, Mobile Marketing, June 2005 — June 2005
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ESADE
JAP (High Potential Youngster), Telecomunications, June 2004 — December 2004
Selected for this elite programm that searches for young talent in Telefonica Group
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Instituto de Empresa
MBA, Administración de Empresas, October 2002 — October 2003
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Universidad Pontificia Comillas
Ingeniero Superior, Ingeniería Industrial Electrónica, 1992 — 1998
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Sagrado Corazon Jesuitas Logroño
COU, Bachillerato, 1982 — 1992
Additional Information
Rafa Montoya Adarraga’s Websites:
Rafa Montoya Adarraga’s Interests:
Paddle, golf, motorbikes, short movies shooting
Rafa Montoya Adarraga’s Groups:
Programa JAP de Telefonica, ICADE Alumni, Ingeniero ICAI Asociado, Colegio Mayor Chaminade, Colegio Mayor Marques de la Ensenada
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ICADE Alumni member -
Azules member -
IE Global Communities member -
Business Game Factory - Tournament Network member -
Nokia World member
