
Financial Services
South Bend, Indiana Area

Financial Services
South Bend, Indiana Area
1 more...
Production Manager with experience in diverse industry settings including Financial Mailing Industry, Retail and Food Service. Skilled in managing cross functional teams, , motivating teams and developing individual team members. Strengths include versatile communication skills, organization, and ability to handle multiple priorities with calm competence. Areas of demonstrated skill and interest:
Training Program Development
SOP Development
Process Documentation
Process Improvements
Process Auditing
Project Implementations
Vendor Communications
Behavior-base Interviewing
process documentation, SOP development, identifying and implementing process improvements, developing individuals, coaching, behavior based interviewing,
(Public Company; 10,001 or more employees; C; Financial Services industry)
June 1999 — August 2008 (9 years 3 months)
Creditcard Statement Processing
(Construction industry)
March 1994 — December 1997 (3 years 10 months)
(Privately Held; Restaurants industry)
1984 — 1993 (9 years )
Started in production, moved to lead, assistant manager 2
process documentation, SOP development, process improvement, training program development, auditing and compliance